General and Administrative Outsourcing Market Analysis, Demand and Forecast to 2021

With fast changing technological trends, companies need to adopt best practices, new technologies, or transform business models. For instance, growing pressure to optimize business performance has forced many finance executives to look for new strategies that include outsourcing F&A-based services. These factors have made companies operating business in several industry verticals to look for new strategies to align people, operate process, and technologies.
Organizations adopt advanced IT solutions such as cloud computing, analytics, virtualization, mobility solutions, and digital technologies. The digital transformation in the BFSI, healthcare, telecom, and manufacturing sectors requires efficient planning processes to manage G&A costs. BPO is not new to the IT industry, and many organizations have partially or wholly outsourced their functions such as F&A and HR. Organizations facing difficulties in managing G&A expenses require G&A outsourcing services. The G&A cost applies to each of the functional department, which increases over a particular time frame.

The market is divided into the following segments based on geography:
- Americas
- APAC
- EMEA

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Key vendors:
- Accenture
- Capgemini
- IBM
- Infosys
- TCS

Other prominent vendors:
- ADP
- Aon Hewitt
- Cognizant Technology Solutions
- EXL Services
- Genpact
- GEP
- HCL Technologies
- HP
- NGA HR
- WNS
- Xerox

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Market Driver:
- Need to standardize and optimize business
- For a full, detailed list, view our report

Market Challenge:
- Shortage of skilled GAO IT professionals
- For a full, detailed list, view our report

Market Trend:
- Increased adoption of analytics
- For a full, detailed list, view our report

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