Pharmaceutical Companies switch to Cloud Email Archiving as a way to Secure and Leverage Email Data
The over 100 year old, Alembic Pharmaceuticals Limited (A leading Indian pharmaceutical company with a presence in 75 countries) is one such firm that decided to shift its email archiving operations to the cloud.
The pharmaceutical industry is governed by several stringent laws in terms of storage and use of data. There are a number of regulatory and legal requirements to comply with such as US FDA, MHRA UK, WHO etc. While broadly all the mandates are similar, often there are country specific mandates as well, which dictate how an organisation should handle data, both digital and on paper, with audits being a regular part of the business.
Typically any pharma company will have at least one audit a month. Which requires it to store historical data, for a period of at least 10 years, in a manner that it is available on demand for audits. Email forms a very important part of this with more than 60% of critical business data being captured in email messages.
Mr. Gopal Rangaraj, Head IT, Alembic Pharmaceuticals Limited says - “Email is the backbone of our operations and it's used to gather information, which is related to major business activities spanning across the scientific domains to manufacturing, administration and major customer support functions.”
A majority of Pharma companies, even today, store email in the traditional manner, which is in premise, on tapes and drives. Managing and retrieving data stored in this manner, is a cumbersome, tentative and slow process.
“We have over 25TB of email logs and data. Storing emails in the traditional methods of in premise email archival was causing a strain on IT in terms of growing storage, manageability and economic viability.” says Mr. Gopal Rangaraj, Head IT, Alembic Pharmaceuticals Limited.
Vaultastic, the cloud email archiving solution from Mithi has helped Alembic Pharma overcome this challenge of retrieving and reproducing data. All mails are now consolidated and stored in a separate operational infrastructure, freeing the company from managing infrastructure and allowing their IT team to focus more on strategic digital initiatives to fuel growth.
Mr. Gopal Rangaraj says - “With Vaultastic’s ediscovery function, our teams are able to search for a specific email thread of any communication. The function has helped us in strip searches and discovery of information. What used to take 3-4 days earlier, now takes an hour at the most creating a step jump over what we had.”
Vaultastic is a cloud email archiving solution providing Archival, Compliance, Ediscovery & Backup automation. The solution can archive mail seamlessly from G Suite, Office 365, Zimbra, Microsoft Exchange Server, IBM Notes (Lotus Notes), cPanel, MailEnable, Postmaster and other email solutions. Vaultastic is served from the AWS cloud and provides a data durability of 99.99999999999%.
About Mithi Software:
Mithi Software, an award winning company, distinguishes itself in providing Cloud Email, Collaboration and Archiving Solutions, which help substantially lower costs & improve productivity. Its software has been adopted by organizations of all sizes and spread across many enterprise segments such as healthcare, R&D establishments, financial services, education, government, BPOs, software, defense, manufacturing, banks, NGOs, Agro industries, logistics, media, Internet Service Providers, infrastructure, retail, energy & power, transportation etc.
Company and product links:
Mithi Software Technologies
Nachiket Park, Dr. Pai Marg, Baner Road,
Pune 411045, India
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