Press release
Chatbot Market 2017 Comprehensive Research Study and Key Players: Facebook, WeChat, IBM, Naunce, NEXT IT, CX Company, DigitalGenius, Howdy
Market Research Future published a research report on “Chatbot Market Research Report- Global Forecast 2023” – Market Analysis, Scope, Stake, Progress, Trends and Forecast to 2023.Chatbots Global Market - Overview
Artificial Intelligence is the topic of the day! Artificial intelligence is expected to revolutionize the social media communication platform. We are witnessing a war for talent and software solutions that promises to produce the next generation of sales, marketing, and customer service automation. The current pace of development in the underlying technology powering intelligent software is occurring at an extravagant rate that expects significant number of salespeople be replaced with lines of code. A Chatbots is an automated program which simulates conversations, answers customer queries and handles requests using artificial intelligence. It is still a niche technology and is ongoing evolution.
Chatbots have unleashed the power for e-commerce businesses to discover numerous opportunities to dramatically improve customer experiences, generate new leads and better understand their customers. People are now spending more time in messaging apps than in social media and that is a huge turning point. Chatbots are the platforms of the future.
The global Chatbots Market is growing swiftly and is expected to grow exponentially in the upcoming years. According to a recent study report published by the Market Research Future, The global market of Chatbots is growing rapidly and expected to gain prominence over the forecast period. The market is projected to demonstrate a spectacular growth by 2022, surpassing its previous growth records in terms of value with a striking CAGR during the anticipated period (2016 – 2022).
Key players
The Prominent Players In Chatbots Market Are – Facebook, Inc. (U.S.), WeChat (China), Artificial Solutions (Sweden), IBM (U.S.), Naunce Communications Inc. (U.S.), Egain Corporation (U.S.), Creative Virtual Pvt. Ltd. (U.K.), NEXT IT Corp. (U.S.), CX Company (Netherlands), Speaktoit Inc. (U.S.), 24/7 Customer Inc. (U.S.), Codebaby (Idavatars), Inc. (U.S.), DigitalGenius (U.K.), Howdy (U.S.), Talla (U.S.), Semantic Machines (U.S.), Among Others.
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Industry News
Nov 2017 - Google’s Chatbots analytics platform Chatbase launched for public to offer tools to more easily analyze and optimize chatbots. This includes giving bot builders the ability to understand what works to increase customer conversions, improve the bot’s accuracy, and create a better user experience.
Nov. 2017 - Google launches a paid enterprise edition of its Dialogflow chatbot builder, it is a tool for building chatbots and other conversational applications. It also features a number of basic analytics and monitoring capabilities, courtesy of Google’s Chatbase service.
Nov. 2017- Saks launched Messenger Chatbots gift guide ahead of Black Friday as part of its holiday marketing. Saks’ new feature aims to reach mobile shoppers on platforms on which they're already spending much of their mobile time. Saks is leveraging Messenger’s 1.3 billion-strong user base to create a fun and useful feature for shoppers as the holiday season ramps up around Black Friday.
Mar. 2017- Microsoft has released a new chatbot named Ruuh that was developed for users in India and talks about Bollywood, music, travel and other entertainment topics.
Chatbots Global Market - Segmentation
The Chatbots Market can be segmented in to 5 key dynamics for the convenience of the report and enhanced understanding;
• Segmentation By Type: Software, Services
• Segmentation By Deployment: Cloud, On premise
• Segmentation By Usage: Websites, Mobile platform, Social media
• Segmentation By Industry Verticals: BFSI, Retail and e-commerce, Government, Travel and Hospitality
• Segmentation By Regions: Comprises Geographical regions - North America, Europe, Asia Pacific and Rest of World
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Chatbots Global Market - Regional Analysis
North-America is dominating the Global Chatbots Market with the largest market share owing to the demand of intelligent customer engagement, increasing penetration of websites & mobile application. Another factor that lead the growth of Chatbots market is rise in the demand for integrated and next generation technology.
Chatbots Market in Asia-Pacific market is expected to grow at a substantial CAGR during 2016 to 2022 due to the evolution of cloud-based solutions, and increasing wave of mobile applications. Countries like China and India have high demand for virtual assistants which in result is a key factors driving the growth of the region. The expanding ICT infrastructure is the key to the high demand for Chatbots services in these countries of Asia Pacific. Apart from it, the high population growth and growing number of mobile users in Asia Pacific would remain one of the major reasons behind the growth of the Chatbots market. The European market for Chatbots Market is expected to grow at a significant CAGR (2016-2022).
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At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.
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Akash Anand,
Market Research Future
Office No. 528, Amanora Chambers
Magarpatta Road, Hadapsar,
Pune - 411028
Maharashtra, India
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Email: akash.anand@marketresearchfuture.com
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