Cloud Field Service Management Market

Cloud Field Service Management is a system developed for managing field operations through a mobile application or software. This software solution enables the companies to manage field resources such as vehicle location, field worker activity and ensure delivery of spare parts to the operational field. This solution assigns work according to the skills and geographical location of the field employee and checks inventory for the availability of spare parts. The process for this contains various modules such as administrator, initiator, qualifier, dispatcher and agent. Administrator module manages all data related to business operation. Initiator module enables the customer/agent to generate new work order and groups the tasks/work order. Qualifier module qualifies the work orders and creates work order tasks. Dispatcher modules schedule the tasks and assign tasks to suitable field employee. Agent module manages actual task time and performs the work on the site. This software could also be integrated with backend systems such as billing, accounting and HR systems.

The report tracks the major market events including product launches, technological developments, mergers & acquisitions, and the innovative business strategies opted by key market players. Along with strategically analyzing the key micro markets, the report also focuses on industry-specific drivers, restraints, opportunities and challenges in the cloud field service management market. The scope of this report covers the cloud field service management market by its major segments, which include the types, applications, and the major geographic regions.

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On the basis of geography, the cloud field service management market may be categorized into regions such as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America cloud field service management market is expected to dominate the market, due increasing preference for enterprise mobility solutions and continuous focus to streamline field service operations. Asia Pacific region is considered to be fastest growing company in the global market for cloud field service management owing to growing urbanization as well as expanding operations that are contract based across several sectors.

MARKET SEGMENTATION

This report analyzes the cloud field service management market by the following segments:

Cloud Field Service Management Market, by Type

1. Solution
2. Service

Cloud Field Service Management Market, by Organization Size

1. Large Enterprises
2. Small and Medium-sized Enterprises (SMEs)

Cloud Field Service Management Market, by Deployment Model

1. Public Cloud
2. Private Cloud
3. Hybrid Cloud

Cloud Field Service Management Market, by Vertical

1. Manufacturing
2. Transportation and Logistics
3. Construction and Real Estate
4. Energy and Utilities
5. Healthcare and Life Sciences
6. Retail and Consumer Goods
7. BFSI
8. Telecommunications and ITES
9. Others (Government and Public Sector, and Hospitality and Entertainment)

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