Press release
Global Interactive Voice Response Market Research Report 2017 : inContact Inc., AT&T Inc., Avaya
Market Research Reports
In this report, the global Interactive Voice Response market is valued at USD XX million in 2016 and is expected to reach USD XX million by the end of 2022, growing at a CAGR of XX% between 2016 and 2022.
Geographically, this report is segmented into several key Regions, with production, consumption, revenue (million USD), market share and growth rate of Interactive Voice Response in these regions, from 2012 to 2022 (forecast), covering
United States
EU
China
Japan
South Korea
Taiwan
Global Interactive Voice Response market competition by top manufacturers, with production, price, revenue (value) and market share for each manufacturer; the top players including
inContact Inc.
Nuance Communications, Inc.
Genesys Telecommunication Laboratories, Inc.
8x8, Inc.
AT&T Inc.
Avaya
Aspect Software Parent, Inc.
24/7 Customer, Inc.
Verizon Communications Inc.
Five9, Inc.
Cisco Systems, Inc.
Convergys Corporation
West Corporation
IVR Lab
NewVoiceMedia
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On the basis of product, this report displays the production, revenue, price, market share and growth rate of each type, primarily split into
Call Routing
Outbound
Self-Service
On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, consumption (sales), market share and growth rate of Interactive Voice Response for each application, including
BFSI
Travel and Hospitality
Pharma and Healthcare
Telecommunications
Government and Public Sector
Media, Retail, and E-Commerce
Others
Table of Contents
1 Interactive Voice Response Market Overview
1.1 Product Overview and Scope of Interactive Voice Response
1.2 Interactive Voice Response Segment by Type (Product Category)
1.3 Global Interactive Voice Response Segment by Application
1.4 Global Interactive Voice Response Market by Region (2012-2022)
1.5 Global Market Size (Value) of Interactive Voice Response (2012-2022)
1.5.1 Global Interactive Voice Response Revenue Status and Outlook (2012-2022)
1.5.2 Global Interactive Voice Response Capacity, Production Status and Outlook (2012-2022)
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2 Global Interactive Voice Response Market Competition by Manufacturers
2.1 Global Interactive Voice Response Capacity, Production and Share by Manufacturers (2012-2017)
2.1.1 Global Interactive Voice Response Capacity and Share by Manufacturers (2012-2017)
2.1.2 Global Interactive Voice Response Production and Share by Manufacturers (2012-2017)
2.2 Global Interactive Voice Response Revenue and Share by Manufacturers (2012-2017)
2.3 Global Interactive Voice Response Average Price by Manufacturers (2012-2017)
2.4 Manufacturers Interactive Voice Response Manufacturing Base Distribution, Sales Area and Product Type
2.5 Interactive Voice Response Market Competitive Situation and Trends
3 Global Interactive Voice Response Capacity, Production, Revenue (Value) by Region (2012-2017)
3.1 Global Interactive Voice Response Capacity and Market Share by Region (2012-2017)
3.2 Global Interactive Voice Response Production and Market Share by Region (2012-2017)
3.3 Global Interactive Voice Response Revenue (Value) and Market Share by Region (2012-2017)
3.4 Global Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
3.5 United States Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
3.6 EU Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
3.7 China Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
3.8 Japan Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
3.9 South Korea Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
7 Global Interactive Voice Response Manufacturers Profiles/Analysis
7.1 inContact Inc.
7.1.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
7.1.2 Interactive Voice Response Product Category, Application and Specification
7.1.3 inContact Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
7.1.4 Main Business/Business Overview
7.2 Nuance Communications, Inc.
7.2.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
7.2.2 Interactive Voice Response Product Category, Application and Specification
7.2.3 Nuance Communications, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
7.2.4 Main Business/Business Overview
7.3 Genesys Telecommunication Laboratories, Inc.
7.3.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
7.3.2 Interactive Voice Response Product Category, Application and Specification
7.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
7.3.4 Main Business/Business Overview
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List of Tables and Figures
Figure Picture of Interactive Voice Response
Figure Global Interactive Voice Response Production (K Units) and CAGR (%) Comparison by Types (Product Category) (2012-2022)
Figure Global Interactive Voice Response Production Market Share by Types (Product Category) in 2016
Figure Global Interactive Voice Response Consumption (K Units) by Applications (2012-2022)
Figure Global Interactive Voice Response Consumption Market Share by Applications in 2016
Figure Global Interactive Voice Response Market Size (Million USD), Comparison (K Units) and CAGR (%) by Regions (2012-2022)
Figure Global Interactive Voice Response Revenue (Million USD) Status and Outlook (2012-2022)
Figure Global Interactive Voice Response Capacity, Production (K Units) Status and Outlook (2012-2022)
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