TEAM recovers more than £165,000 in billing errors for Scottish Council
TEAM Bureau receive and validate 700 of the council's electricity bills per month.
Molly Calvert, Query Administrator for TEAM Bureau, was first notified of an uncharacteristic increase in consumption which was identified through TEAM's sophisticated automated bill validation in January, she explained:
"There were a number of discrepancies such as overlapped meter readings and extra digits present in the usage readings. These errors meant that council had been paying a lot more than they should have been for their electricity consumption over a long period."
She disputed the bills containing errors and misrepresented usage figures directly with the council's electricity supplier but then there were further billing errors identified in the following month's bills. Molly went on to add:
"Most of the overcharges have been recovered from the council's supplier and refunded directly to the council but we’re continuing to investigate the later inconsistencies. It is important to be vigilant and just because you think you've resolved billing issues doesn't mean that all the future bills with be error free!"
How can TEAM's Outsourced Bill Validation Service help?
TEAM's Outsourced Bill Validation Service removes the administration time customers need to process and check utility bills. TEAM liaise directly with utility suppliers on behalf of our customers to certify the accuracy of invoices across multiple accounts and sites and ensures recoveries are credited directly.
The Energy Bureau service is tailored to meet your organisation's individual requirements. To find out more about our Utility Bill Validation and Cost Recovery Service or to speak to one of our experts Contact Us or call 01908 690018.
TEAM is the UK’s leading supplier of carbon and energy management solutions. With over 500 customers in the UK and worldwide we specialise in energy management software, outsourced energy management services and energy consultancy.
TEAM consistently produces energy savings that exceed the cost of our services and products. Founded in 1985, TEAM has customers from all sectors including Commerce, Industry and Government. Our solutions are used across the globe, from Europe and Australasia, to America and Russia.
34 The Forum
Rockingham Drive, Linford Wood
This release was published on openPR.
Permanent link to this press release:
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release TEAM recovers more than £165,000 in billing errors for Scottish Council here
News-ID: 711330 • Views: 317
More Releases from TEAM (Energy Auditing Agency Ltd.)
Risk of fines for non-compliance of Heat Network Regulations for new builds
There is a growing concern with landlords and developers that they may face fines over the heat network regulations. The main issues are lack of awareness of the regulations, what the requirements are and the changing deadlines. The first phase of the Heat Network Regulations 2014 required participants to submit notification of communal and district heating systems by 31st December 2015. The original heat metering viability tool included within the notification
TEAM Provides Capacity Market Support for Pan-European Energy Company
TEAM Senior Energy Consultant completes first progress report for pan-European energy company. The Capacity Market (CM) was established as part of the UK Government’s Electricity Market Reform (EMR) Programme. Its goal is to ensure the future security of our electricity supply at the lowest cost to consumers by offering incentives to capacity providers for investing in more sustainable, low-carbon electricity. TEAM’s Capacity Market independent technical expert has completed the first six-month progress
Important Changes to the Renewable Heat Incentive Tariff
Non-Domestic Renewable Heat Incentive (RHI) tariffs are changing from 20th September 2017 as a direct result of last year's consultation. The changes will merge existing tariff bands for all solid biomass sizes; ‘small’ (less than 200kW), ‘medium’ (between 200kW and 1MW) and ‘large’ (1MW+) to create a single two-tier tariff band for all biomass plants. These amendments are the first part of RHI reforms announced by the Department of Business, Energy and
TEAM Energy Strengthens its Position with EDW Technology
TEAM are delighted to announce that TEAM (Energy Auditing Agency Ltd) was acquired by EDW Technology Holdings Limited on the 13th of July 2017. EDW Technology has an extensive history of developing, implementing and supporting best-in-class retail electricity supply software solutions. With proven systems to support B2B electricity suppliers in the GB market, EDW Technology has implemented solutions for energy retail start-ups as well as system replacements for more mature suppliers. Simon
More Releases for Bureau
HealthWare Systems Earns Better Business Bureau Accreditation
Elgin, IL: HealthWare Systems is pleased to announce today that it has met all BBB standards and is now an Accredited Business. Becoming an Accredited Business with the Better Business Bureau is an honor not accorded to all businesses, because not all businesses meet eligibility standards. "Accreditation in the BBB is by invitation only" says Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and Northern Illinois. "And
Global Service Bureau Market Research Report
This report studies the global Service Bureau market status and forecast, categorizes the global Service Bureau market size (value & volume) by manufacturers, type, application, and region. This report focuses on the top manufacturers in United States, Europe, China, Japan, South Korea and Taiwan and other regions. Get sample copy of the report: https://www.marketdensity.com/contact?ref=Sample&reportid=68827 Table of Contents: Table of Contents Global Service Bureau Market Research Report 2018 1 Service Bureau Market Overview 1.1
Light Bureau: Lighting Design Award For KPMG, 15 Canada Square
Light Bureau has scooped the top prize in the Workplace Lighting category at the 2011 Lighting Design Awards. The ceremony, held at the Hilton Hotel, Park Lane saw over 700 of the UK’s top lighting personnel gather to celebrate the very best of lighting design projects from the past 12 months. Light Bureau was awarded winner in the Workplace Lighting category for their work at KPMG’s new Canary Wharf headquarters project.
Integral Launches German Bureau
Integral Launches German Bureau Appoints Suchit Manchanda as the Head of Operations January 4, 2010: Germany: Integral Fusion, a leading software services firm, has launched operations in Germany and announced the appointment of Suchit Manchanda as their Managing Director. The German bureau will be responsible for strategic business development in European Union organizations and client servicing. Suchit a world class MBA from Hochschule Nürnberg, Germany and a Masters in IT from Jamia
VideoSurveillance.com gains Better Business Bureau accreditation
VideoSurveillance.com, a leading provider of IP network cameras and video security systems, is pleased to announce their accreditation by the Better Business Bureau (BBB). Businesses that have been accredited by the BBB have demonstrated their commitment to customer service and honesty throughout all their business practices. This high level of service is something that VideoSurveillance.com strives to maintain in all operations, whether working with customers, or simply creating a better user
Sharetec Systems adds Service Bureau Clients
Lino Lakes, Minnesota - December 1, 2008 - Sharetec Systems, whose core data processing system is utilized by more than 300 credit unions nationwide, announced the addition of three service bureau clients. Stephany Storm, CEO of Sweetwater Federal Credit Union in Rock Springs, Wyoming commented, "We used their in-house system for seven years so the transition was effortless. The online and in-house systems are exactly the same so there was no