Patient Self-Service Kiosks Market Trends and Segments 2016-2026

Kiosk is a terminal which allows entry and display of information through a computer. Kiosks include specialized software and hardware intended within a public exhibit that offers access to information and applications for education, commerce, communication and entertainment. The patient self-service kiosks are available at hospitals, clinics, medical centers which permit patients to do daily activities such as check-in for their booked appointments, update their personal demographics and to cut-down the time required to interact with a registration clerk. Kiosks allow patients to make co-pay and to collect their payment. The patient kiosks are deployed by hospitals into ambulatory and emergency departments. The patient self-service kiosks offer benefits such as improvements in data quality, decrease in workload, steadiness in registration procedures and improvement in patient experience. Due to a cut-down in the patients’ waiting time and increase in patient’s experience, the patient self-service kiosks market is anticipated to grow at a healthy CAGR during the forecast period.

Patient Self-Service Kiosks Market: Drivers and Restraints

The drivers of the patient self-service kiosks market are enhanced patient experiences, improved patient services, improved marketing activities like product advertisement & promotion and consumer behavior analysis, and enhanced efficiency of kiosks.

Some restraints which are hindering the growth of patient self-service kiosks market are, high initial cost of the interactive kiosk, time to time maintenance of the interactive kiosk, government regulations in its installation, and rising cybercrime as well as security issues.

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Patient Self-Service Kiosks Market: Segmentation

Patient Self-Service Kiosks Market, by Product type

Freestanding kiosks
Wall-mounted kiosks
Countertop kiosks
Mobile kiosks

Patient Self-Service Kiosks Market, by Component

Data entry
Touchscreens
Barcode readers (QR, 1 and 2 D barcode readers)
Keyboard and Trackball
Electronic number pad
Audio speakers
Electronic signature pad
Printer
Point-Of-Sales (POS)
Laser printers
Kiosk thermal printers
Cash transaction components
Debit and Credit Card readers
Cash acceptors and recyclers (Bill and Coin)
Magnetic stripe and Chip (EMV)/Optical card scanner

Patient Self-Service Kiosks Market, by End User

Hospitals
Clinics
Medical Centres

Patient Self-Service Kiosks Market, by Applications

Patient self-check-in
New-patient registration
Way finding assistance
Hospital directory
Update and verification of patient demographics
Multiple language support
Prescription refill ordering
Collection of co-payments and outstanding balances
Other Applications (Consent forms, Facility directions, Visitor management, Alert notification, Basic screening/patient questionnaire, Patient satisfaction surveys, Confirmation of reason for visit, Future appointment scheduling, Patient checkout)

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Patient Self-Service Kiosks Market: Overview

Globally, the patient self-service kiosks market is gaining popularity and establishing an innovative electronic system for marketing of products and services.

Patient Self-Service Kiosks Market: Regional Outlook

A region level segmentation is completed for patient self-service kiosks market that covers

North America
Latin America
Eastern Europe
Western Europe
Asia Pacific Excluding Japan (APEJ)
Japan
Middle East & Africa (MEA)

Globally, the APEJ region is expected to lead in the patient self-service kiosks market in terms of value due to rising popularity and adoption of patient self-service kiosks in various industries, followed by North America and Western Europe.

Patient Self-Service Kiosks Market: Key players

The prominent players operating in patient self-service kiosks market are, International Business Machines Corporation (IBM) Corp., Clearwave Corporation, PFU-Fujitsu, SlabbKiosks, KIOSK Information Systems Inc., Phoenix Kiosk Inc., RedyRef Interactive Kiosks, EMBROSS Group Pty Ltd., NCR Corp., Meridian Kiosks LLC and Wincor Nixdorf Ag.

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This release was published on openPR.