The Connected Customer: Utilities
T.A. Cook Conferences are delighted to announce The Connected Customer: Utilities conference, taking place on 16-17 November 2017 in Amsterdam, Netherlands.
This event will address the transformational role digital innovation plays as utilities look to ‘connect the dots’ between technology, digital strategy and the customer. Attendees will have the opportunity to address the current challenges faced by utilities through industry case studies, insight from prominent experts and plentiful networking options.
The event will kick off with our Technology, Digitalisation, and the Evolving Customer keynote speech, before diving into a plethora of case studies where you will hear experiences, difficulties, and lessons learned from leading utilities including Alliander, E.ON, Innogy, Ovo Energy, Vattenfall and more.
Choose between one of three Deep Dive Discussion Groups in the afternoon of day one. Use this extended knowledge and networking session to investigate further into your chosen areas of interest. Share challenges and put your questions to your colleagues.
There will be plenty of chance to network over the course of the two days, including a fantastic evening drinks reception at the end of day one. Day two is packed full of more user case studies, interactive sessions and talks from technical experts, all of which will provide you with the information you need to take back to your own business.
Event Topics will Include
• Digital disruption: future trends, technologies, opportunities and challenges
• Exploiting the potential of IoT, AI, predictive analytics and automation
• The power of blockchain in creating a new paradigm for utilities and consumers
• Developing a multi-touchpoint strategy: 360° customer engagement experience
• Effective use of customer data and analytics to create new business opportunities
• Building effective digital billing and revenue collection solutions for complex products
Benefits of Attending
This is a must-attend event if you want to:
1. Find expert insight, whether it's digital, legal, technological or social, meaning you can be confident in the information you take away
2. Learn from the experiences of your peers and be inspired to implement improvement in your own business
3. Make lasting and valuable connections through the many networking opportunities to cement future knowledge
4. Go home fully informed, with plenty of opportunity to get your burning questions answered by the experts
5. Tailor your experience to the needs of your company with discussion groups and social surgeries which allow you to choose your focal point
6. Allow keynote speakers to challenge your thinking and consider different ways to approach your current business initiatives
Registration is now live! Secure your place at the early bird rate which is due to expire on Friday 15th September, 2017. Visit https://goo.gl/p6DmsX for more details or contact the event team at firstname.lastname@example.org, +44 (0)121 200 3810. For all conference updates and interesting, informative content, please join our Connected Customer: Utilities LinkedIn Group here: https://www.linkedin.com/groups/7404898
For more than 20 years, T.A. Cook Conferences, the conference division of T.A. Cook Consultants, has been organising very successful conferences and seminars for managers. Practitioners and experts from well-known companies regularly report at our events about innovative approaches to solutions in the fields of organisation, management and the use of state-of-the art technologies.
46 The Priory Queensway
This release was published on openPR.
Permanent link to this press release:
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release The Connected Customer: Utilities here
News-ID: 689608 • Views: 779
More Releases from T.A. Cook conferences
International SAP Conference on Internal Controls, Compliance and Risk Managemen …
Dates: 15-16 March 2018 Location: Park Plaza Amsterdam Airport, Amsterdam, The Netherlands Contact: Charlotte Roden; email@example.com; +44 (0)121 200 3810 Event URL: https://goo.gl/mJ7oUP LinkedIn Group: https://www.linkedin.com/groups/13562765/profile Twitter: #SAPCCR Driving Advanced Continuous Monitoring for Improved Visibility and Efficiency T.A. Cook is delighted to announce the inaugural International SAP Conference on Internal Controls, Compliance and Risk Management, taking place in Amsterdam, The Netherlands on 15-16 March 2018. This is the only European business-centric GRC community event
SAP Enterprise Portfolio & Project Management Forum
Enabling Digital Transformation Through Connected Projects We are delighted to announce that the SAP Enterprise Portfolio & Project Management event is back this year and in an interactive forum format. It will take place on November 29-20 in Atlanta, GA. Join this hugely popular forum – specifically designed to address the unique business requirements of portfolio and project management executives from IT, capital, R&D and commercial projects – and learn how SAP
Digital Supply Chain
Adapting to a Digital World - Agile, Collaborative and Innovative Supply Chain Management T.A. Cook Conferences are delighted to announce the Digital Supply Chain Conference taking place on 30-31 January, 2018 in Amsterdam, Netherlands. This event will focus specifically on the impact of digitalisation and transformation on supply chains around the world. Event Format The event will kick off with a pre-conference workshop. Attendees will gain a practical overview of a wide
European Steam Turbine Users Conference
Ensure Flexible, Efficient, and Robust Operations T.A. Cook is delighted to announce the 2nd annual European Steam Turbine Users Conference, taking place in Birmingham, UK on 1-2 November 2017. This is an open and interactive two day event, designed to tackle strategic and operational themes for all steam turbine users. Regardless of your industry, specific turbine design, technology, complexity, application, operating conditions, and size, as a steam turbine user, you will
More Releases for Customer
Customer request satisfied
Awning manufacturer markilux looks back with satisfaction on the introductory year of its fabric collection 2018+ A year after markilux's new awning fabric collection was introduced into the market, the company has said it is completely satisfied with the feedback it has received from its customers. The more comprehensive layout of the collection, the large range of plain-coloured fabrics and false plains, as well as the variety of fabric patterns, have
Prepaid Card Customer Analytics
Summary Prepaid Card Customer Analytics is a powerful interactive tool providing direct answers to the questions that are central to developing a customer-centric product and marketing strategy. It speeds up the analysis of the global prepaid card customer by offering essential insight at a country and demographic level across 29 countries. Request Sample Report Here: http://www.reportbazzar.com/request-sample/?pid=439704&ptitle=Prepaid+Card+Customer+Analytics&req=Sample Synopsis – See exactly where to focus product development and marketing activity based on country level data on
Customer Service Defines Customer Experience
Comment article by Juan Bezón, Chief Commercial Officer, PCCI Group Nobody can deny that we are now in the age of the customer. Through online and mobile channels they are well informed and this information allows them to compare and choose the most convenient provider/vendor. If they are not happy, they can easily change. Today, customers have control and companies are changing their strategy to customer-centric. For this reason, now more
Customer Focus – Interserve
Interserve, one of the world's foremost support services and construction companies has been using TEAM Sigma Software since 2011 and has successfully adopted one of TEAM's latest software developments, Sigma Energy Viewer. Interserve Consultancy (part of Interserve Construction) currently manages over 400 Interserve sites and recently Interserve made a conscious decision to move to the next generation of TEAM software solutions - TEAM Sigma Cloud. About TEAM Sigma Cloud TEAM Sigma Cloud utilises
Customer-Centric Project Management
This short guide explains what customer-centricity means in terms of how a company works and its importance for project performance; using tools and processes to guide customer-centric thinking will help to see the results of engagement and demonstrate how things can improve, even on difficult projects. The text provides a straightforward implementation guide to moving a business to a customer-centric way of working, using a model called Exceed, and provides
BDMO Strengthens Customer Services
Damien BERTIGNON joins Belgian-French Group BDMO S.A. as New Director of Customer Services Early in 2008, BDMO, the acknowledged and sophisticated manufacturer of exclusive carton packaging with premises in Belgium and France, extended its international services further to various European countries. Germany, the United Kingdom, Spain and Portugal have been targeted among the European key markets and are now served by a local sales force to provide an improved customer