openPR Logo
Press release

2017 Robotic Process Automation and Desktop Analytics Product and Market Report

08-23-2017 10:58 AM CET | IT, New Media & Software

Press release from: DMG Consulting LLC

Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time
analytics market research and consulting services

What: Releases 2017 – 2018 Robotic Process Automation and Desktop Analytics Product and Market Report

When: Today, 22 August 2017

Where: Available at the DMG Consulting online store

Background:

DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services, today released its 2017 – 2018 Robotic Process Automation and Desktop Analytics Product and Market Report. This Report explores all aspects of these related but distinct IT sectors.

The digital transformation taking place throughout enterprises is creating a greater need and broader opportunities for robotic process automation (RPA) and desktop analytics. Desktop analytics is necessary to track and provide visibility, insight and analytics about the all activity taking place on employee desktops. RPA makes the output from desktop analytics actionable by identifying activities that can be automated. RPA solutions support two methods of automation: attended and unattended, both of which emulate processes performed by human workers to improve compliance, performance, accuracy, quality and productivity in employee desktop activities.

“Robotic Process Automation and Desktop Analytics are two related solutions that are capturing mindshare because of the measurable contributions they make to organizations and their customers and employees,” said Donna Fluss, President of DMG Consulting. “The time is right for RPA solutions. Companies are looking for ways to improve productivity, and RPA is the answer.”

Adoption of RPA is expected to experience “hockey stick” growth as companies realize that automating even a small fraction of their employees’ work activities can yield significant time and cost savings. DMG expects the number of RPA customers to grow by more than 100% year-over-year for the next five years. While most of today’s robots automate rote activities, DMG expects to see an enhanced generation of robots emerge in the next couple of years that incorporate artificial intelligence (AI) and machine learning, further enhancing the benefits and contributions of these versatile solutions.
DMG covers emerging contact center trends and IT sectors that have a lasting impact on the market. The 2017 – 2018 Robotic Process Automation and Desktop Analytics Product and Market Report provides an in-depth analysis of the desktop analytics and emerging RPA sectors. The 6 vendors covered in detail in this Report are: Cicero, NICE, OpenConnect, Pegasystems, UiPath and Verint.
To learn more about the 2017 – 2018 Robotic Process Automation and Desktop Analytics Product and Market Report read the abstract, which includes the table of contents, or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit https://www.dmgconsult.com.

About DMG Consulting LLC

DMG Consulting LLC is a vendor-independent advisory and consulting firm specializing in contact centers, back-office and real-time analytics. We are a strategic advisor to end users and vendors, large and small, and the financial community. Our mission is to help our clients build world-class contact center and back-office environments by leveraging technology, process and people. We assist management in optimizing the performance of their contact centers by increasing operational efficiency, providing an outstanding customer experience, enhancing loyalty and increasing sales and profits. We also help vendors develop products and services that deliver differentiated innovation and benefits that meet end users’ current and future needs.

DMG Consulting is the leading provider of industry research for many contact center, back-office and analytics IT markets, including: Workforce Optimization, Workforce Management, Speech Analytics, Text Analytics, Desktop Analytics, Robotic Process Automation, Customer Journey Analytics, Contact Center Performance Management, Gamification, Surveying/VoC, Cloud-Based Contact Center Infrastructure, Outbound Solutions, Voice Biometrics, Interactive Voice Response Systems, Intelligent Virtual Agents, and Unified Communications. For more information, visit www.dmgconsult.com.

# # #

DMG Consulting LLC
6 Crestwood Drive
West Orange, NJ 07052

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release 2017 Robotic Process Automation and Desktop Analytics Product and Market Report here

News-ID: 680247 • Views: 356

More Releases from DMG Consulting LLC

DMG Consulting Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure …
Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services What: Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure Product and Market Report When: Today, 13 October 2021 Where: Available at the DMG Consulting online store Background: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services, today released its 2021–2022 Cloud-Based Contact Center Infrastructure Product and
DMG Consulting Releases 2021-2022 Robotic Process Automation Product and Market …
Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services What: Releases 2021-2022 Robotic Process Automation Product and Market Report When: Today, 30 June 2021 Where: Available at the DMG Consulting online store Background: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services, today released its 2021-2022 Robotic Process Automation Product and Market Report. DMG Consulting’s fourth report
DMG Consulting Releases 2020 Worldwide Cloud-Based Contact Center Infrastructure …
Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services What: Releases 2020 Worldwide Cloud-Based Contact Center Infrastructure Market Share Report When: Today, 6 May 2021 Where: Available at the DMG Consulting online store Background: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services, today released the
DMG Consulting Releases New Report on Contact Centers in a Post-Pandemic World: …
Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services What: Releases a New Report on Contact Centers in a Post-Pandemic World: A Strategic and Tactical Guide to the Future When: Today, 11 February 2021 Where: Available at the DMG Consulting online store Background: DMG Consulting LLC, a DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services, today released

All 5 Releases


More Releases for Analytics

Voice Analytics Market
Growth opportunities in the voice analytics market look promising over the next six years. This is mainly due to the increasing number of call centers globally, the growing importance of voice in multichannel service and competitive market intelligence, safer identification verification with better fraud detection, and increased customer retention efficiency. Request for a FREE Sample Report on Voice Analytics Market - https://www.gmiresearch.com/report/global-voice-analytics-market/sample-request Voice Analytics Market Dynamics (including market size, share, trends, forecast,
Healthcare Analytics Market
Healthcare Analytics Market – Global Industry Analysis and Forecast (2017-2026) _ by Type, Component, Delivery Mode, Application, End-user and by Geography Healthcare Analytics Market is expected to reach USD 42.4 Billion by 2024 from USD 7.1 Billion in 2016 at a CAGR of 29.1%. This is a comprehensive global report focused on the current and future prospects of the Healthcare Analytics Market. This report is a consolidation of primary and secondary
Analytics of Things Market
Analytics of Things Market Overview New wireless technologies, sensors, and mobile devices are driving the IoT evolution. However, the real business value of the technology lies in analytics. Advanced analytics can provide meaningful insights that could help in transforming consumer experiences, development of products and services, optimization of operations, and cost savings on assets. The datasets extracted from sensors can be correlated with data, such as social data, to yield a strong
Energy Utility Analytics Market
Energy Utility Analytics Market: Overview For encapsulation of advantageous opportunities in the energy sector, utility and energy companies are transforming their systems into smarter energy systems, which would feature a new-way flow of information in energy and utility sectors. Energy utility analytics enables near real-time analysis of processes, thereby helping in optimization of operations through efficient identification and isolation of inefficiencies and failures. The energy utility analytics market has the following
Predictive Analytics Market -
The global predictive analytics market is categorized on basis of end-users, software solution types, applications and mode of delivery. The market overview section of the report demonstrates the market dynamics and trends such as the drivers, restraints and opportunities that influence the current nature and future status of this field. Get an exclusive sample of this report@ https://www.transparencymarketresearch.com/sample/sample.php?flag=S&rep_id=1713 Various end-users studied in this report include banking and financial services, insurance sector, government,
Operational Analytics Market Growth Analytics 2025
Global Operational Analytics Market: Snapshot The global operational analytics market is prognosticated to showcase a high potential for growth in the forthcoming years on the back of decisive factors such as the dominating advent of Internet of things (IoT)-enabled devices. The growth of the global operational analytics market could be on account of the rise in demand for cloud-based arrangements. Trouble-free maintenance and optimal cost could be some of the critical