2024 System Integration Market Analysis and Forecasts

System Integration Market size expected to achieve a significant growth from 2017 to 2024. Advancements in cloud technology, virtualization, and increasing trend to implement integrated operations in the organization will drive the system integration market demand. Changing business environment is forcing decentralization of processes to expand the business globally. Moreover, digitization encourages the combination of distributed information technology solutions to facilitate open & distributed architecture of business processes. It enables integrating various software, such as Building Automation Systems (BAS), computerized maintenance management systems (CMMS), building performance virtualization software, and security software eliminating the cumbersome working of facility managements.

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The other factors contributing to the industry demand include cost-effective IT solutions, reduced data redundancy, data integrity, and better infrastructure management. This platform also reduces response time as the operations can be managed through a single workstation, reduced workforce requirements owing to streamlined processes thereby increasing the efficiency of the business processes. Increased IT investments by governments and high adoption of technology will further stimulate the industry growth.

However, lack of standardized framework and high cost of implementing system integration is hindering the industry growth. Data theft and information security are limiting the adoption of these services. Fully integrated systems provide unimpeded access to hackers thereby allowing unauthorized access to the crucial information. Small defects in the security may result in huge losses to the company as they provide major vulnerabilities to hackers.

Emerging information technology service providers & vendors and increasing adoption of Bring Your Own Device (BYOD) platform create growth opportunities for the system integration market participants. Moreover, cloud services offer potential growth opportunities, which include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).

The challenges faced by the marketers for this industry include integrating new technologies in legacy systems owing to technical difficulties & compatibility aspects. Also, companies lack technically sound professionals to operate this platform, which is limiting the industry growth.

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By infrastructure integration services, the industry is segmented into cloud services, Building Management System (BMS), integrated communication, network integration, and data structure infrastructure management. Network integration infrastructure services is expected to dominate the market over the forecast period. Its growth is attributed to the globalization of businesses, which creates the need to integrate various locational infrastructure into one coherent unit. Cloud services are increasingly deployed in various organizations owing to its advantages such as variable cost, dynamic scaling, and utility price. Also, cloud services enable the sharing of hardware infrastructure, thereby reducing the capital cost requirements.

By application integration services, the industry is classified as data integration, integrated security software, integrated social software, application integration, and unified communication.

The companies also provide consulting services including application lifecycle management (ALM), business process, and business transformation. The business process services are expected to show the highest CAGR owing to increasing importance of streamlining business processes for increased productivity of the organization.

By application, the system integration market is segmented into government, BFSI, consumer goods & retail, manufacturing, healthcare, telecommunication & IT, transportation & logistics and oil, gas & energy. BFSI and government segment acquired the highest market share in 2016 owing to a high-volume requirement from the various government institutions. Telecommunication & IT segment is expected to show the highest CAGR over the forecast period from 2017 to 2024. The growth for this segment is attributed to its capabilities to address the crucial needs of business processes specifically in the banking sector to facilitate smooth operations.

North America is expected to be the largest revenue generator region owing to the high adoption of these services across the various verticals and availability of technologically advanced services. Asia Pacific region is expected to grow with the highest CAGR over the forecast period. Its growth is attributed to the developing countries including India andChina,. The government support for increasing adoption of cloud-based solutions & services and organizations opting for digitization & modernization are driving the growth in the Asia Pacific region.

Some of the companies operating in system integration market include IBM Corporation, Infosys Limited, Fujitsu Limited, Cognizant Technology Solutions, Capgemini Group, Computer Sciences Corporation, TATA Consultancy Services Limited, Accenture PLC, Ericsson, Wipro Limited, etc. The companies focus on enhancing the customer experience by providing quality services and customer support.

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