Press release
Chatbots Market Size - Industry Forecast 2017-2021
Chatbots
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The smart advisors/chatbots market size is estimated to be USD 703.3 million in 2016 and is projected to reach USD 3,172.0 million by 2021, at a CAGR of 35.2% from 2016 to 2021, due to the strong need to understand consumer behavior, adoption of cloud-based technology, and proliferating demand of intelligent customer engagement. Lack of awareness owing to relatively early presence in tech-adoption life cycle, high deployment cost as well as system integration complexities, and lack of expertise are the major restraining factors of the chatbots market.
The websites segment is expected to lead the smart advisors usage market between 2016 and 2021, due to the increasing number of websites of various industries. It is very necessary for business organizations to take care of this concept of emotions on websites to increase their sales and eventually their market share. Hence, a strong need to understand the customer personality is driving the growth of chatbots market.
The scope of this report covers the smart advisors market analysis by type, services, usage, industry verticals, deployment type, end users, and region. The services segment is expected to grow at the highest CAGR during the forecast period, which supports the implementation of chatbots solutions across various industries.
Key Target Audience :
• System design and development vendors
• System integrators/migration service providers
• Consultants/consultancies/advisory firms
• Support and maintenance service providers
• Network service providers
• Chatbots product and solution provider companies
• Academic and research institutes
• Government associations
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Key Points From Table Of Content :
Company Profiles:
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
• IBM Watson
• Nuance Communications, Inc.
• Egain Corporation
• Artificial Solutions
• Creative Virtual Pvt. Ltd.
• Next IT Corporation
• CX Company
• Speaktoit, Inc.
• 24/7 Customer, Inc.
• Codebaby (Idavatars), Inc.
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.
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Key Innovators:
• Anboto
• Existor Ltd.
• Synthetix
• Viclone
• Aivo
• Inbenta
• Kasisto
• Nohold, Inc.
• Smartaction Company, LLC
• Verbio Technologies
• Eidoserve Inc.
Research Coverage:
MarketsandMarkets segments the chatbots market on the basis of type, usage, industry verticals, deployment type, end users, and regions. The research report categorizes the chatbots market to forecast the revenues and analyze the trends in each of the following subsegments. In addition to this, product portfolio analysis, value chain analysis, strategic benchmarking, and technology roadmap are some of the other MarketsandMarkets analysis included in the report.
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