Press release
Interactive Voice Response Market Research and Technology - Industry Key Vendors, Trends, Challenges, Drivers and Forecast From 2017 to 2021
Recent research added report on “Worldwide Interactive Voice Response System Market Technology, Overview, Analysis, Demand, Report, Trends, Growth and Research – Global Interactive Voice Response System Market 2017-2021”
Interactive voice response (IVR) is an automated telephony system that interacts with callers, collects information, and routes calls to the appropriate recipient. An IVR system (IVRS) receives a voice input and touch-tone keypad selection and provides responses by means of voice, fax, callback, and e-mail.
Covered in this report
The report covers the present scenario and the growth prospects of the global IVR system market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.
Read More@ http://www.bigmarketresearch.com/global-interactive-voice-response-system-2017-2021-market
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
Global IVR System Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
• Avaya
• Cisco Systems
• Convergys
• Genesys
Other prominent vendors
• Altitude
• Aspect Software
• Diagenix
• Exotel Techcom
• Enghouse Interactive
• inContact
• NEC
• Ozonetel
• Pronexus
• Unify
• Vocalcom
• Zendesk
Market driver
• Exponential increase in contact center data.
• For a full, detailed list, view our report
Market challenge
• Technological challenge to IVR system.
• For a full, detailed list, view our report
Ask for Discount@ http://www.bigmarketresearch.com/purchase-enquiry/1048194
Market trend
• Rise in use of multi-channel and multi-modal access.
• For a full, detailed list, view our report
Key questions answered in this report
• What will the market size be in 2021 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
Table of Contents
PART 01: Executive summary
PART 02: Scope of the report
PART 03: Research Methodology
PART 04: Introduction
PART 05: Market landscape
PART 06: Market size and forecast
PART 07: Market segmentation by deployment model
PART 08: Market segmentation by end-user
PART 09: Market segmentation by technology
PART 10: Geographical segmentation
PART 11: Decision framework
PART 12: Drivers and challenges
PART 13: Market trends
PART 14: Buying criteria
PART 15: Five forces analysis
PART 16: Vendor landscape
PART 17: Key vendor profiles
PART 18: Appendix
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