openPR Logo
Press release

Trisys Introduces the Industry’s First Affordable Call Accounting Solution for SME’s

06-25-2008 02:24 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Trysis, Inc

/ PR Agency: MRB Public Relations
Florham Park, NJ – June 24, 2008 – Trisys Inc., announced today the introduction of the industry’s first affordable, fully integrated call accounting, call recording and screen capture solution for the small to midsized enterprise (SME) market. Trisys has tightly integrated TAPIT the most widely deployed call accounting solution in North America, with its REPLAY call recording technology and its newly developed Screen Logger - a screen capture technology.

The integrated solution will help SMEs improve customer service as well as quality assurance, by giving managers a birds-eye view of every aspect of their organization’s telecomm and PC-based activities. Trisys’ TAPIT multi-user software combines with Replay and Screen Logger to enable better management and training of employees, protect the company from potential liabilities, improve quality assurance and help build the business.

TAPIT extracts critical phone activity data (such as abandoned calls, on-hold time, ring time, etc.) from PBX systems, while REPLAY provides management with a way to capture, quickly search and retrieve associated call recording for all phone activity conducted within the organization. This allows management to “play back” any call with the click of an icon. The screen capture component of the solution, Screen Logger, will let managers look at what an employee was seeing on their computer at the time a call was made or received. Combined with advanced reporting capabilities, Trisys technology will equip SMEs with the same call-statistic and call-recording data previously only afforded to larger enterprises.

This technology will additionally offer resellers looking to tap the SME market, branch offices and departments of larger enterprises, a competitive advantage in the industry.

“Our focus has always been on small to midsized organizations and our continued success within this market is a direct result of the benefits that our products continue to provide,” said Michael Shevelev, Trisys’ CEO. “Our newest management solution, above all others, will help our customers thrive in this very challenging environment,” said Michael Shevelev.

This integrated solution from Trisys will work with any SMDR-capable PBX. TAPIT and Screen Logger are also available as independent modules.

Nicole Lewis
MRB Public Relations, Inc.
106 Apple Street, Suite 200G
Tinton Falls, N.J. 07724
1-732-758-1100 x112
nlewis@mrb-pr.com

About Trisys, Inc.
Trisys is a leading provider of call accounting, call recording and screen capture technology, focused on addressing corporate business needs through the implementation of easy-to-use software plug and play solutions. Trisys’ TAPIT, is a CRN Test Center recommended solution. The company’s fully integrated call accounting, call recording and screen capture technology enables small to mid-sized organizations to: better manage their entire telecomm lifecycle, improve quality assurance and employee productivity and satisfy compliance by providing auditing and archiving. For more information: www.Trisys.com

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Trisys Introduces the Industry’s First Affordable Call Accounting Solution for SME’s here

News-ID: 47460 • Views:

More Releases for Trisys

Call Accounting System Market Worth Observing Growth: TEL electronics, Calero, G …
The Latest Released Global Call Accounting System market study has evaluated the future growth potential of Global Call Accounting System market and provides information and useful stats on market structure and size. The report is intended to provide market intelligence and strategic insights to help decision-makers take sound investment decisions and identify potential gaps and growth opportunities. Additionally, the report also identifies and analyses changing dynamics, and emerging trends along
Oled De-Mura Equipment Market: Growth Opportunities Revealed in Latest Research …
The Oled De-Mura Equipment Market research report represents major insights on the current growth dynamics as well as the primary revenue generation elements that are available in the Oled De-Mura Equipment industry along with various other factors over the predicted period 2023-2030. The report on the Public Relations Service market is focusing on a series of parameters including top manufacturing strategies, industry share, prime opportunities, industrial channels, profit margin, etc.