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Robotic Process Automation (RPA) In Information Technology Market Report Examines Leading Companies And Growth Opportunities
The robotic process automation (RPA) segment within the information technology sector is witnessing remarkable growth as organizations increasingly seek digital transformation solutions. With automation becoming a core focus for enterprises aiming to boost operational efficiency, the market is poised for sustained expansion. Below is an overview of the market's size, key drivers, leading players, emerging trends, and segmentation.Future Growth Outlook and Market Size of RPA in Information Technology
The RPA market in information technology has seen rapid growth in recent years and is projected to continue this trajectory. From a market size of $1.78 billion in 2025, it is expected to grow to $2.24 billion in 2026, registering a compound annual growth rate (CAGR) of 25.8%. This historical expansion is primarily driven by enterprises accelerating digital transformation efforts, a rising need for enhanced operational efficiency, early adoption of task automation solutions, expansion of shared service centers, and increased use of standardized IT processes.
Looking ahead, the market is anticipated to expand even further, reaching $5.62 billion by 2030 with a CAGR of 25.9%. This forecasted growth is fueled by the increasing fusion of RPA with artificial intelligence (AI) and analytics, broader adoption within cloud-native environments, growing demand for intelligent automation, the rise of hyperautomation strategies, and a growing focus on scalability and governance frameworks. Key trends shaping this growth include wider adoption of enterprise-level RPA platforms, a surge in low-code and no-code automation tools, enhanced integration of RPA with IT service management, expansion of comprehensive workflow automation, and stronger emphasis on error reduction and regulatory compliance.
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Factors Spurring Growth in the RPA Market
The rapid pace of digital transformation initiatives across industries is a significant catalyst for RPA market expansion. Organizations are continuously seeking ways to optimize operations, reduce manual workloads, and improve service delivery through automation technologies. This push toward operational efficiency drives increasing demand for RPA solutions.
Another important growth driver is the early adoption of task automation tools and standardized IT processes, which have laid a solid foundation for RPA deployment. Additionally, the expansion of shared service centers has created new opportunities for deploying automation on a broader scale, further supporting market growth.
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Top Companies Steering the Robotic Process Automation Market
The RPA in information technology market is led by several well-established firms including UiPath Inc., Automation Anywhere Inc., WorkFusion Inc., Pegasystems Inc., NICE Ltd., Verint Systems Inc., IBM Corporation, SAP SE, Microsoft Corporation, Appian Corporation, Nintex Pty Ltd., AutomationEdge Technologies Inc., AntWorks Pte. Ltd., ElectroNeek Robotics Inc., AutomationHero Inc., Redwood Software Inc., Celaton Ltd., OpenConnect Systems Inc., Syntellect Inc., and BlackLine Inc.
A recent notable development took place in October 2024, when UST Global, a US-based digital transformation company, acquired the automation division of Information Services Group (ISG) for $27 million. This acquisition aims to strengthen UST's capabilities in intelligent automation, AI, and RPA by integrating ISG Automation's team of over 120 senior consultants and technologists across the US, UK, India, Canada, and Germany. ISG Automation is recognized globally for its services in RPA software implementation, licensing, and support.
Emerging Trends Highlighting the Future of RPA in IT
Leading players in the RPA market are focusing heavily on developing advanced cloud-based automation platforms to provide faster, more precise, and scalable outcomes in digital transformation. Cloud-native RPA solutions are becoming the backbone of automation strategies, enabling organizations to streamline workflows, boost efficiency, and reduce dependence on traditional IT infrastructures.
For example, in May 2023, UiPath Inc., headquartered in New York City, released its 2023.4 Platform Update. This release incorporated new features such as generative AI integration, open connectors to top AI services, and improved low-code environments for building automation. These advancements help enterprises accelerate transformation efforts by enabling more efficient deployment and management of automation solutions while enhancing accuracy, flexibility, and scalability.
Detailed Segmentation of the RPA Market in Information Technology
This report segments the robotic process automation market in information technology across several dimensions:
1) By Tool Type:
- Model-Based Applications
- Process-Based Applications
2) By Technology:
- Back Office Data-Driven Processes
- Remote Infrastructure Management
3) By Service Category:
- Professional Services
- Training Services
Further subcategories include:
- For Model-Based Applications: Low-code/No-code RPA Tools, Drag-and-Drop Process Automation Tools
- For Process-Based Applications: Task Automation Tools, Workflow Automation Tools, End-to-End Business Process Automation Tools
These classifications help in understanding the diverse solutions and services offered within the RPA ecosystem and provide clarity on market dynamics and customer preferences.
Key enhancements in our 2026 market reports include:
• Market attractiveness scoring and analysis
• Total addressable market (TAM) analysis
• Company scoring matrix graphics and tables
• Excel-based forecasting dashboards
• Market hotspots infographics
• Key technologies and future trend analysis
• Updated graphics and tables
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