Monica Goyal Calls for Greater AI Readiness Through Practical Learning and Responsible Innovation

Toronto-based legal innovation leader Monica Goyal is encouraging professionals and individuals to build practical AI skills, think critically about technology, and adopt responsible habits that improve both productivity and access to legal services.
Monica Goyal, Vice President of Legal Innovation at Briefly Legal, is encouraging professionals, students, and organizations to take a practical approach to artificial intelligence by building foundational knowledge, embracing continuous learning, and using technology responsibly.

As AI becomes increasingly integrated into workplaces across every sector, Goyal believes individuals should focus less on chasing every new tool and more on understanding how technology can solve real problems.

"Learning has always been part of my routine," Goyal said. "Technology evolves quickly, but understanding the underlying principles is more valuable than chasing every new announcement."

According to the World Economic Forum's Future of Jobs Report 2025, 86% of employers expect AI and information-processing technologies to transform their businesses by 2030. Meanwhile, LinkedIn's Work Change Report found that professionals with AI-related skills are increasingly in demand across industries, not just technology roles.

For Goyal, those changes make lifelong learning more important than ever.

"I focus on practical implementation rather than adopting technology simply because it is new," she said. "Good innovation begins with understanding the problem first."

Goyal has spent more than a decade working at the intersection of engineering, law, and legal technology. Her experience includes founding My Legal Briefcase, leading AI transformation initiatives, and helping legal organizations modernize operations through responsible technology adoption.

She believes AI should improve professional work without replacing human judgment.

"The technology is only one part of the solution," Goyal said. "Process design, training, and change management are equally important."

Research continues to highlight why thoughtful AI adoption matters:

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The World Economic Forum estimates that technological change will reshape nearly 40% of today's core workplace skills by 2030.

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The World Justice Project estimates that 5.1 billion people worldwide lack meaningful access to justice, creating opportunities for technology to improve access to legal information and services.

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Surveys from Thomson Reuters show that a large majority of legal professionals expect AI to significantly transform legal practice over the coming years.

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McKinsey & Company estimates that generative AI has the potential to add trillions of dollars in annual economic value across industries by improving productivity and reducing repetitive work.

Despite rapid technological advances, Goyal says success still depends on people.

"Successful innovation requires commitment from the organization," she said. "It also requires people who are willing to learn, adapt, and improve over time."

She also encourages professionals not to overlook the importance of reflection and balance while adapting to constant change.

"You can work endlessly, but sustainable leadership requires taking care of yourself as well," she said.

Rather than waiting for employers or formal training programs, Goyal encourages individuals to begin building AI literacy on their own through simple daily habits.

What Individuals Can Do Today

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Spend 15 minutes each day learning about AI from trusted educational sources.

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Practice using free AI tools to understand their strengths and limitations.

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Verify important information instead of relying solely on AI-generated responses.

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Learn basic prompt writing and critical evaluation skills.

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Follow reputable legal technology or legal AI blogs. Some of my favorites are Jordan Furlong, or LegalTechFund.

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Ask how AI can improve repetitive tasks before using it. It's important to understand what the tools are good for what types of legal work, instead of assuming it is good for all types of work..

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Discuss AI openly with colleagues. Some lawyers have created working groups to review AI solutions.

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Commit to continuous learning instead of expecting immediate expertise.

"Little steps over time can have a huge impact," Goyal said. "Long-term progress rarely comes from one breakthrough. It comes from consistent effort over many years. I recommend to commit to using AI for one task every day to start building up fluency around AI."

She hopes more professionals will view AI not as something to fear or blindly embrace, but as a tool that requires thoughtful learning and responsible use.

"Value comes from solving meaningful problems," Goyal said. "Technology should improve workflows and help professionals spend more time on higher-value work."

Goyal encourages readers to choose one practical AI learning goal this month, commit to it consistently, and share helpful resources with others to strengthen AI literacy across their communities.

To read the full interview, visit the website here [https://reverbico.com/leader/monica-goyal/].

About Monica Goyal

Monica Goyal is Vice President of Legal Innovation at Briefly Legal. A dual-qualified lawyer and professional engineer, she holds a BASc in Electrical Engineering from the University of Waterloo, an MS in Electrical Engineering from Stanford University, and a JD from the University of Toronto. She is the founder of My Legal Briefcase and Aluvion Law and has spent more than a decade leading legal AI, innovation, workflow automation, and access-to-justice initiatives. Goyal is a former instructor with Lincoln Alexander Law School and Osgoode Hall Law School and has been recognized by the American Bar Association as one of its Ten Women to Watch in Legal Tech and as a Fastcase 50 recipient.

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