CuroAI Launches 24/7 AI Appointment Scheduling That Books Directly Inside Epic, Cerner, and athenahealth EHRs

Whitehall, Pennsylvania: CuroAI, the HIPAA compliant voice AI platform built for healthcare, has announced the availability of its 24/7 AI appointment scheduling solution, enabling medical practices to capture every scheduling call and convert it into a booked visit without adding staff workload. The solution allows patients to book, reschedule, and confirm appointments through natural conversation at any hour, with each appointment created directly inside the practice's electronic health record.

Unlike conventional phone systems that route patients through menus and hold queues, CuroAI answers with an average pickup time of three seconds and understands scheduling requests expressed in everyday language. A patient can simply say when they want to come in, and the system presents real provider availability pulled live from the EHR, confirms the selection, and sends a confirmation by text, all within a single conversation.

The platform integrates natively with the leading systems used by growing clinics, including Epic, Cerner, athenahealth, eClinicalWorks, NextGen, Allscripts, ModMed, and DrChrono. Because scheduling logic runs inside the practice's existing EHR integrations, bookings respect provider preferences, capacity rules, and clinic specific booking policies, and no workflow redesign is required.
According to company reported benchmarks, practices deploying the scheduling solution have modeled up to 40 percent more appointments booked and up to a 60 percent reduction in no shows, driven by automated reminders across call, text, and email, along with waitlist management that automatically fills cancellations by reaching out to patients on the waitlist.

The launch addresses a well documented patient access gap. Industry data cited by CuroAI, including CMS healthcare call center data and the Tebra 2025 Patient Perspectives Report, points to 12 to 18 percent call abandonment rates and hold times of three to six minutes at mid sized practices, with up to 60 percent of patients willing to consider another provider after a poor access experience.
Every deployment follows CuroAI's structured four week implementation model, beginning with a controlled pilot validated against 30 or more days of real practice call data before full exposure. The company's clinical deployment validation process confirms scheduling logic, routing rules, and escalation pathways prior to launch, and the platform operates under HIPAA compliance, SOC 2 Type II controls, AES-256 encryption, and a 99.9 percent uptime service level agreement.

Practices can experience the technology directly through a live in browser demonstration call available on the CuroAI website, simulating a real inbound patient scheduling call with no signup required.

1541 Alta Drive Whitehall, PA 18052

CuroAI is a voice AI platform built for healthcare, automating patient intake, appointment scheduling, and outbound workflows for medical practices with clinical grade safety guardrails. Designed by operators with more than two decades of experience in patient access and enterprise voice systems, CuroAI delivers 98 to 100 percent call capture, 40 to 60 percent routine call automation, and native integration across leading EHR and communications platforms. The platform is HIPAA compliant, SOC 2 Type II audited, and BAA ready from day one.

This release was published on openPR.