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BCI APPOINTS WNR TECHNOLOGIES AS PARTNER IN CHINA

05-22-2008 09:06 PM CET | Science & Education

Press release from: BPO Certifications Institute Inc

/ PR Agency: BCI Press
Establishing Global BPO Standards

Establishing Global BPO Standards

BCI, BPO Certification Institute Inc., the world’s leading BPO standards body has completed the rigorous process of appointing Qingdao-based WNR as its exclusive Chartered CTP partner for China. Qingdao Weinuor Digital Technology Company Co., Ltd (WNR) is into digital animation and technology training and has established a global-quality infrastructure for offering BPO training and Certification solutions to the Chinese BPO industry. “We are confident of establishing the highest of BPO training benchmarks here in China. With BCI’s active assistance and global knowledge-base, we should be able to produce worldclass BPO talents for the rapidly growing Chinese BPO Industry” said Mr. Lvbing, Business Manager of WNR Technologies and head, WBA -WNR BPO Academy.

On its part, BCI is sending a hi-power two member team to Qingdao for kickstart operations. “We hope to set up worldclass Qualification and human competence standards for the Chinese BPO industry and professionals, because that’s the only way they can prove their global competitiveness and attract more tier 1 clients.” Contends Sanjeeva Shukla, the Head of the BCI’s Partner Validation Council for Asia Pacific markets.

BPO Certification institute Inc
777, South Central Expressway, Richardson, TX-75080
Ms. Christina Bowles
christina.bowles@bpocertifications.com
Tel: (239) 214-0618

http://www.bpocertifications.com

BPO Certification Institute Inc., (www.bpocertifications.com) is a Standards body for the global BPO industry. It offers BSDQ and BTMQ enterprise-level certifications to BPO enterprises and human competence Certification to professionals working in Call Centers and BPO organizations. BCI offers possibly the world’s largest range of global Certifications focusing on as many as eight different levels of BPO & Call Center professionals – from fresh Agents/ Associates, to Team Leaders and Operations to functional specialists to Business Leaders. BCI’s Human Competence Standards System, which is composed of 8 Professional MasterStandards, is arguably the world’s most rigorous and comprehensive standards system for BPOs and Call Centers.

Unlike most other such standards systems, which focus more on client-side outsourcing excellence, BCI focuses on the special needs of competencies on the vendorside of outsourcing – ie. Call Centers and BPOs. Also BCI’s 28 stage Credentialing and Certification Process is perhaps the most grueling yet, designed to filter most noises that hinder accurate assessment of professional competence.

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