AI Agents for IT Operations Market to Reach USD 12,250.37 Million by 2035 as Autonomous IT Automation, AIOps Expansion and Generative AI Adoption Accelerate Enterprise Transformation

Market Size and Growth 2026

The Global AI Agents for IT Operations market reached US$ 984.88 million in 2025 and is expected to reach US$ 12,250.37 million by 2035, growing with a CAGR of 29.0% during the forecast period 2026-2035.

DataM Intelligence has released a new research report titled AI Agents for IT Operations Market Size 2026 The report delivers in-depth insights into key market dynamics, including regional growth trends, market segmentation, CAGR projections, and the revenue performance of leading industry players. It also highlights major growth drivers shaping the market landscape. Designed to provide a clear and comprehensive perspective, the report offers a detailed view of the current market size in terms of both value and volume, along with emerging opportunities and the overall development outlook of the global AI Agents for IT Operations market.

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Key Developments 2025-2026:

United States: Recent Industry Developments

✅ In March 2026, Microsoft expanded its AI agent capabilities within Azure and enterprise IT operations, enabling autonomous incident detection and resolution across cloud environments. The upgrade integrates Copilot-driven workflows for real-time system remediation. It strengthens Microsoft's leadership in AI-powered IT operations automation.

✅ In February 2026, ServiceNow enhanced its AI Ops platform with next-generation autonomous agents for IT workflow automation and predictive incident management. The system reduces manual intervention across enterprise service operations. It improves operational efficiency in large-scale IT environments.

✅ In January 2026, IBM advanced its watsonx AI Ops suite with intelligent agents for infrastructure monitoring and automated root-cause analysis. The solution focuses on hybrid cloud environments and enterprise resilience. It strengthens IBM's position in AI-driven IT automation.

✅ In January 2026, Amazon Web Services upgraded its AI operations tools with intelligent DevOps agents for predictive system optimization and failure prevention. The enhancement supports large-scale cloud infrastructure monitoring. It reinforces AWS's AI-native operations ecosystem.

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Japan: Recent Industry Developments

✅ In March 2026, NTT Communications launched AI-driven autonomous IT operation agents for network monitoring and self-healing infrastructure management. The system enables real-time anomaly detection across enterprise networks. It strengthens Japan's intelligent network automation capabilities.

✅ In February 2026, Fujitsu expanded its AI Ops platform with advanced machine learning agents for predictive IT maintenance and workload optimization. The solution supports hybrid cloud and enterprise IT environments. It enhances Fujitsu's leadership in digital operations transformation.

✅ In January 2026, NEC introduced AI-based IT operations agents designed to automate system diagnostics and incident resolution. The platform reduces downtime through intelligent monitoring systems. It advances Japan's enterprise IT automation ecosystem.

✅ In January 2026, Hitachi deployed AI-powered operational intelligence agents for predictive maintenance and IT infrastructure optimization. The system integrates analytics-driven decision-making for industrial IT systems. It strengthens Hitachi's role in smart infrastructure management.

List of Key Players 2026:

=> Microsoft, IBM, ServiceNow, AWS, Moveworks, Aisera, Cisco, BMC Helix, Datadog, ScienceLogic and Console.

Growth Forecast Projection 2026:

The Global AI Agents for IT Operations Market is anticipated to rise at a considerable rate during the forecast period, between 2026 and 2035. In 2025, the market is growing at a steady rate, and with the rising adoption of strategies by key players, the market is expected to rise over the projected horizon.

How Our Market Research Process Works:

The global AI Agents for IT Operations Market research report is developed using a comprehensive combination of primary and secondary data sources. The study evaluates a wide range of industry-influencing factors, including government regulations, evolving market dynamics, competitive intensity, and historical performance trends. It also analyzes technological advancements, emerging innovations, and developments across related industries. In addition, the report assesses market volatility, growth opportunities, potential barriers, and key challenges that could impact the future expansion of the AI Agents for IT Operations ecosystem.

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Major Focused Key Segmentations 2026:

➥ By Component: Platform/Software, Services

➥ By Agent Function: Detection, Diagnosis, Remediation, Prediction, Optimization

➥ By Technology Architecture: Deterministic AI Agents, Learning-Based Agents, Generative AI Agents, Reinforcement Learning, Multi-Agent Systems

➥ By Deployment Model: On-Premises, Cloud-Based

➥ By Operational Environment: Infrastructure Operations, Network Operations, Cloud Operations, Application Operations, Others

➥ By Enterprise Size: Large Enterprises, Small & Medium Enterprises (SMEs)

➥ By Industry Vertical: Banking, Financial Services & Insurance (BFSI), IT & Telecom, Healthcare & Life Sciences, Retail & E-commerce, Manufacturing, Government & Public Sector, Energy & Utilities, Others

➥ By Integration Type: Native AIOps Platforms, ITSM-Integrated Agents, Observability-Integrated Agents, Standalone Agents

➥ By Use Case: Anomaly Detection & Alert Management, Automated Incident Resolution, Capacity Planning & Forecasting, Service Performance Optimization, Change & Configuration Management Automation, Cost & Resource Optimization

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Regional Growth Analysis for Market:

⇥ North America: Leads the AI Agents for IT Operations market with strong R&D investments, advanced material innovation, and growing adoption across electronics, energy storage, and aerospace sectors.

⇥ Asia-Pacific (including Japan): Dominates global demand, driven by large-scale production, expanding applications in electronics, batteries, and industrial manufacturing across China, Japan, and India.

⇥ Europe: Significant growth supported by government-funded research initiatives, sustainability focus, and increasing use in automotive and renewable energy applications.

⇥ Middle East & Africa: Emerging market fueled by rising interest in advanced materials, infrastructure development, and early-stage adoption in energy and construction sectors.

We Provide Benefits of the Report:

Chapter 1: Lays the foundation by defining the scope of the report, highlighting core market segments across regions, product types, and applications. It delivers a clear snapshot of current market size, growth potential, and how the industry is expected to evolve in both the near and long term.

Chapter 2: Spotlights the most impactful market insights, unveiling the transformative trends and forces shaping the future of the industry.

Chapter 3: Provides a deep dive into the competitive landscape of , covering revenue shares, strategic initiatives, and notable mergers & acquisitions that are reshaping the market.

Chapter 4: Presents detailed company profiles of leading players featuring financial performance, product portfolios, profit margins, and key milestones that set them apart in the industry.

Chapters 5 & 6: Break down revenue analysis at both regional and country levels, offering precise data on market size, growth drivers, and expansion opportunities across global markets.

Chapter 7: Analyzes the market by product type, spotlighting segment-specific opportunities and helping stakeholders identify untapped, high-growth areas.

Chapter 8 :Explores the market through application-based segmentation, assessing demand across industries and pinpointing downstream sectors with the strongest potential for growth.

Chapter 9: Maps the industry's supply chain in detail, tracing upstream and downstream activities to provide clarity on value creation across the ecosystem.

Chapter 10: Wraps up with a concise summary of the report's key insights distilling the most critical findings and strategic takeaways for decision-makers and stakeholders.

FAQ

Q1: What is the current size of the AI Agents for IT Operations Market?

A: The AI Agents for IT Operations Market was valued at US$ 984.88 million in 2025 and is forecasted to hit US$ 12,250.37 million by 2035

Q2: How rapidly will the Market expanding?

A: The AI Agents for IT Operations market is projected to grow at a CAGR of 29.0% between 2026 and 2035.

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