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SerenataFlowers.com Wins Feefo Gold Trusted Service Award 2017

02-17-2017 11:22 AM CET | Associations & Organizations

Press release from: SerenataFlowers.com

Feefo Gold Trusted Award

Feefo Gold Trusted Award

February 2017, SerenataFlowers.com has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers.
This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.
SerenataFlowers.com met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.

Martin Johansson, Managing Director at SerenataFlowers.com,
commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2016. We’re looking forward to another successful year ahead.”

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo.
“We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses.
Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.

SerenataFlowers.com is a leading award winning online florist in the UK. Established in 2013 in London, SerenataFlowers.com has been focused since its start on providing better quality flowers, faster service and more affordable flower delivery. By cutting out the middle men, it is able to pass on the savings to customers and offer better service with better value flowers than competitors. SerenataFlowers.com offers nationwide free flower delivery from Monday to Sunday.

SerenataFlowers.com
No. 11, L-Ufficcji
Ground Floor
Misrah 28 ta' Frar 1883
Birkirkara BKR1501
Malta
email: pressoffice@serenataflowers.com
contact person: Lucia Polla

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