Backend Analytics And Reduced TCO Vitalizes Demand In Global Cloud-Based PBX Market

MarketResearchReports.biz has incorporated some crucial findings in its recently added report which is titled “Global Cloud-Based PBX Market 2017–2021.” On the back of impressive operational flexibility of the product, the international market for cloud-based public branch exchange (PBX) is envisaged to draw in a considerable amount of growth. The global market is also predicted to ride on the ability of cloud-based PBX to decrease the total cost of ownership (TCO).

For the forecast period 2017–2021, the world cloud-based PBX market is anticipated to make a propitious advancement at a double-digit CAGR of 15.54%. Howbeit, there could be some blocking stones in the progress path of the world market, such as the challenges in seamless communication related to connectivity issues. Nonetheless, the market presents some critical and lasting opportunities for the industry players to ride over the challenges. One of the breakthrough elements of the success of the global market is the predominance of backend analytics as a vital constituent of any voice over Internet Protocol (VoIP) cloud-based PBX design.

As of now, analytics holds a major significance in VoIP and cloud computing on a global platform and will continue to pose its prominence in the future. Backend analytics carries the potential to lay a solid foundation for enterprises to gain a competitive edge over their challengers. Companies can improve their business processes with the help of the data attained through backend management and performance analytics. Such a type of analytics is supported by VoIP systems underpinned by the cloud.

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Combined data and voice networks usually come with a high TCO. However, a single network can be implemented to integrate both voice communication and data traffic with the application of cloud-based PBX. This can substantially curb operational and capital costs. Besides this, maintenance and infrastructure redundancies can be expelled as various media types such as video, voice, and data can be integrated into a single network. Moreover, with the use of a single network for video, data, and voice transmission, client devices, application servers, call servers, and various other network components can be effortlessly integrated.

On the basis of geography, the global cloud-based PBX market can see a classification including segments such as Americas, Asia Pacific, and Europe, the Middle East, and Africa (EMEA). Out of which, Americas is foreseen to showcase a robust demand for cloud-based PBX, owing to the deployment of LTE/4G network communication infrastructure on a large scale. More opportunities are expected to arise from the recent enhancements in fundamental technology and user interface.

Some of the key vendors analyzed in the global cloud-based PBX market report are Vonage, RingCentral, Nextiva, Microsoft (Skype), and MegaPath. Along with a key discussion about the major players in the market, the report has also shed light on the growth prospects over the forecast years.

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