Knockio Expands from Field Sales to Full Field Service CRM, Uniting Sales and Job Management in One Workflow

United States - February 17, 2026 - Knockio, a renowned field sales software trusted by field teams, announced the launch of its full Field Service CRM experience, built to help growing businesses manage sales and on-site job delivery in one connected system.

Instead of juggling separate tools for lead capture, scheduling, technician dispatch, job updates, and billing, Knockio brings the entire workflow into a single place so teams can move faster, avoid handoff mistakes, and complete more work every week.

Businesses that sell first and then deliver service often suffer from broken handoffs: notes get lost, schedules change without visibility, and invoices get delayed. Knockio's approach connects the customer record from the first conversation to job completion, giving teams one timeline for work orders, job schedules, updates, and billing progress.

"Teams should not need one app to sell and another to deliver," said Asad, Founder at Knockio. "With Knockio Growth and our Field Service CRM workflow, we're making it easier to run the whole job in one place, from lead to production handoff, while keeping the system clean and simple for real field use."

What's New: Knockio Growth brings 9 major upgrades in one platform

The Knockio Growth release introduces a set of operational upgrades designed to reduce tool switching and keep sales, operations, and field teams aligned.
Key additions include
Field Sales CRM,
Workflow Automation,
Photo and Video Management,
Digital E Contracts,
Communication tools,
and an expanded invoicing workflow that keeps billing tied to each lead or job record.

Knockio also highlights day to day improvements like fewer missed follow-ups, cleaner handoffs to production, and keeping calls, emails, notes, documents, and billing inside a single lead or job record.

Module Highlights: Built for sales plus onsite execution

Knockio's Field Service CRM is designed for teams that need job scheduling, dispatch, job workflow visibility, technician accountability, and customer history in one system.

Core modules and capabilities include:

Job Scheduling and Dispatch: Convert leads into scheduled jobs, assign technicians, dispatch instantly, optimize routes, and track job status.
Invoicing and Payment Tracking: Create invoices fast, log and track payment status inside each lead or job, and keep billing organized.
Note: Knockio currently supports payment logging and tracking rather than processing payments directly.

Workflow Automation: Use drag and drop boards to move leads into jobs, automate updates, and keep progress visible across the team.
Digital Documents: Create, send, and sign digital contracts and keep signed docs organized.

Media Proof and Notes:
Capture and organize photos and videos inside each lead or job for clean documentation.

Pricing Comparison:
Choose the plan that matches your operation
Knockio offers clear, per-user monthly pricing across three core tiers, plus an optional communication add-on:

Prospect: $25 per user per month. Built for canvassing only.

Organise: $35 per user per month. CRM only plan with workflow boards, e contracts, invoicing, and payments tracking, and photo management.

Growth: $60 per user per month. Full suite including unified workflow and sales to production handoffs.

Engage Add On: $15 per phone number per month for unlimited calls and messages, available with CRM plans.

Knockio also states it offers month-to-month pricing, no setup fee, and prorated billing.

Availability

Knockio Field Service CRM is available now. Service businesses can start with service operations only or connect sales plus service together in a combined workflow when ready.

Media Contact
hello@knockio.com
https://knockio.com/field-service-crm/

651 N Broad St, Suite 201, 19709, Middletown, Delaware.

About Knockio
Knockio is a field operations platform built to help teams manage leads, workflows, documentation, and billing processes from one system. It supports both field sales execution and service delivery workflows so businesses can scale without switching platforms.

This release was published on openPR.