Press release
Meet The SF AI Voice Startup Revolutionizing Hotels
Founded in 2023, Q Concierge has quickly become the industry's premier partner for global brands like Small Luxury Hotels of the World, RIU Hotels & Resorts, and Outside Inntopia. Unlike traditional, robotic automated systems, Q Concierge uses Voice AI specifically trained by professional voice actors. This ensures that every interaction retains the warmth, professional cadence, and high-end feel that travelers expect.
Deployed in several luxury hotels, Q Concierge delivers immediate ROI by boosting guest satisfaction, increasing revenue, and streamlining operations. "If a guest finishes a call and doesn't realize they were speaking to an AI, we've done our job. We've prioritized the human-grade element because, in luxury hospitality, the moment a service feels robotic, it loses its value." said Jonathan Lei, CEO and Founder of Q Concierge.
The platform integrates seamlessly with existing Property Management Systems (PMS), allowing guests to handle everything from spa bookings and room service to late check-out requests through a natural, multilingual conversation. By capturing 100% of guest inquiries, Q Concierge allows on-site staff to move away from the phones and back to providing personalized, face-to-face service.
Q Concierge
1140 Harrison St.
Apt 434
San Francisco, California, 94103
US
Media contact: Anessa Tam
press@withqconcierge.com
About Q Concierge: Q Concierge is an AI-driven guest communications platform dedicated to modernizing hospitality. By leveraging high-fidelity voice technology and deep industry integrations, Q Concierge helps hotels automate operations, recover lost revenue, and provide consistent 24/7 service. For more information, visit withqconcierge.com.
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