Global Chatbot Market Forecasts from 2017-2021

A chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.

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BMR’s analysts forecast the global chatbot market to grow at a CAGR of 37.11% during the period 2017-2021.

Covered in this report
The report covers the present scenario and the growth prospects of the global chatbot market for 2017-2021. To calculate the market size, the report considers the revenue generated from the sales of chatbots.

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The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA

Global Chatbot Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
• Anboto
• Creative Virtual
• eGain
• Inbenta
• Nuance

Other prominent vendors
• CX Company
• Ecreation
• GetAbby
• H-care
• Next IT
• Synthetix
• Viclone

Market driver
• Rising adoption of chatbots in healthcare insurance industry
• For a full, detailed list, view our report

Market challenge
• Lack of integration between front-end and back-end knowledge base
• For a full, detailed list, view our report

Market trend
• Chatbot integration with social media
• For a full, detailed list, view our report

Key questions answered in this report
• What will the market size be in 2021 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

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