Australian Service Providers Switch to Giggy's GigMate App to Eliminate Commission Fees on Pet Grooming, Dog Training, and Cleaning Services

Sydney, Australia - January 23, 2026 - Giggy Australia Pty Ltd (ABN: 91 692 873 840) operates a service marketplace platform connecting customers with service providers across multiple categories including pet care, cleaning, beauty, automotive services, and home maintenance throughout Australia.

Platform Structure
The Giggy ecosystem consists of two distinct applications:

Giggy - Customer-facing app for booking services
GigMate - Service provider app for accepting bookings and managing work

Service Provider Model
GigMate operates on a fixed-fee structure rather than percentage-based commissions. Service providers on the platform pay a flat weekly maintenance fee that applies only during weeks when bookings are completed. The platform does not deduct percentages from individual transactions.
This structure differs from traditional gig platforms that typically charge 15-20% commission per transaction. Under the GigMate model, providers set their own service pricing and retain earnings from completed jobs, minus the weekly maintenance fee during active periods.

Service Categories
The platform currently supports service providers across the following categories:
Pet Care Services:

Pet grooming
Dog training
Pet sitting
Dog walking

Cleaning Services:

Window cleaning
General residential and commercial cleaning
End of lease cleaning
Carpet steam cleaning
Event cleaning

Additional Categories:

Beauty services
Automobile care and detailing
Moving and furniture relocation
Handyman services
Home maintenance and trades

Provider Requirements
Service providers undergo identity verification from Veriff. The verification process very quick.

Platform Operations
GigMate providers create profiles visible to customers searching for services in their geographic area through the Giggy app. The platform includes:

Service booking and scheduling management
In-app communication between customers and providers
Secure payment processing
Customer review and rating system
Earnings tracking and transaction history

Customers can browse provider profiles, view ratings and reviews, select preferred time slots, and confirm bookings directly through the Giggy application. Payments are processed through the app using various payment methods including credit and debit cards.

Market Context
The platform operates in Australia's home services market, where consumers increasingly use digital platforms to book services. The company positions its fixed-fee model as an alternative to commission-based platforms. According to platform documentation, service providers earning $50,000-$60,000 annually on platforms charging 15-20% commission would pay $7,500-$12,000 in fees annually. The fixed-fee model aims to provide cost predictability for providers completing regular bookings.

Service Areas
Giggy operates throughout metropolitan and regional Australia, with service providers and customers active in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin, and regional centers across Australian states and territories. The platform also operates in Canada, reflecting a dual-market approach to service marketplace expansion.

Platform Development
The platform has been developed in Australia and tailored specifically for Australian service providers and the local market. The system emphasizes transparency in fee structure, with all costs disclosed to providers before job acceptance. Providers maintain independent contractor status and control their own scheduling, pricing decisions, and customer relationship management within the platform framework.

Registration Information
Service providers can download the GigMate app from the Apple App Store or Google Play Store and complete registration directly through the mobile application. The registration process includes profile creation, service selection, pricing setup, identity verification, and background check completion.
The platform does not verify professional certifications during signup, placing responsibility on providers to ensure they possess appropriate qualifications and insurance for services offered.

About Giggy
Giggy Australia Pty Ltd (ABN: 91 692 873 840) operates a digital service marketplace platform connecting service providers with customers across pet care, cleaning, beauty, automotive, and home services categories in Australia and Canada. The platform uses a fixed-fee model for service providers as an alternative to percentage-based commission structures.
Website: https://gogiggy.com
Email: contact@gogiggy.com

Note: This release describes platform operations based on publicly available information. Service providers and customers should review platform terms, policies, and fee structures independently before engaging with the service. The platform does not provide insurance or liability coverage for service delivery incidents.

G04, 89-99 Princes Highway, Kogarah, NSW 2217

From a Concept to a Community!
Our story began with a simple mission: to create a fair and transparent platform for everyday services. We saw customers struggling to find trusted providers, and providers overwhelmed by platforms that took too many commissions and made earning harder than it should be. We believed there had to be a better way-one that offered seamless access for customers and genuine opportunities for gig workers without the unnecessary complications. From that belief, Giggy was born: a platform built on trust, simplicity, and fairness. Today, we're proud to help people connect more easily, get jobs done effortlessly, and give providers a place where they can truly thrive-with no commission weighing them down. Because with the right support and the right connection, every task becomes an opportunity.

This release was published on openPR.