Press release
MCUtility Wins Demo Jam at Dreamforce 2025 for Best Multichannel Messaging App
Seattle, WA - November 04, 2025 - MCUtility, the next-gen multichannel communication app developed by Cloud Analogy and built natively on Salesforce, secured the victory as the Demo Jam Winner at Dreamforce 2025, Salesforce's flagship annual conference and one of the world's largest technology summits.Dreamforce brings together thousands of Trailblazers, technology enthusiasts, innovators, and industry leaders to explore the latest advancements in cloud technology, customer experience, digital transformation, & artificial intelligence.
During the AppExchange Apps competition, MCUtility, powered by Agentforce, outperformed global contenders with its real-time communication workflows, intelligent automation, integrated chatbot capabilities, and advanced insights-all delivered securely inside Salesforce.
MCUtility Feature Highlights
No-Code Setup: Configure channels instantly -no coding required.
Automated Drip Campaigns: Pre-planned sequences automatically nurture leads.
Smart Scheduling: Schedule messages daily, weekly, or monthly.
Bulk Messaging: Send mass campaigns across multiple platforms.
Secure Message Masking: Hide sensitive data for privacy.
Comprehensive Email Management: Track complete email journeys effortlessly.
Custom Templates & Attachments: Reusable templates with rich media.
Advanced Reports & Analytics: Actionable insights to improve engagement.
Ajay Dubedi, CEO at Cloud Analogy, remarked, "Winning Demo Jam at Dreamforce 2025 is a proud milestone for our team and customers. Today's enterprise landscape demands communication experiences that are personalized, secure, and effortless. MCUtility was built precisely for that mission - enabling organizations to reach customers on their preferred channels while maintaining complete visibility and governance inside Salesforce."
Prince Amzad Khan, VP Solution Engineering - Salesforce, added, "Our vision is to enable organizations to connect with customers effortlessly at scale. The product's evolution is driven by real business needs-AI automation, channel expansion, rich templates, secure compliance, and agent productivity. This win motivates us to push boundaries even further."
Innovation Momentum
Driven by its native Salesforce architecture and expanding multichannel footprint, MCUtility is emerging as the preferred choice for enterprise teams seeking:
Scalable customer engagement
Centralized communication governance
AI-enabled productivity
Compliance-ready messaging
Multichannel automation excellence
The Demo Jam victory strengthens customer trust, platform maturity, and MCUtility's commitment to continuous innovation in the Salesforce messaging space.
For more information about MCUtility and to explore how it can elevate your multichannel communication strategy, visit our website at https://www.mcutility.com/ or contact us at info@cloudanalogy.com.
About MCUtility
MCUtility, a Salesforce-native multi-channel messaging platform, stands out for its ability to deliver AI-powered, secure communication via SMS, WhatsApp, email, and other channels. It is designed for sales, service, support, and field operations teams, streamlining real-time customer outreach, automating engagement workflows, consolidating interactions, and delivering actionable insights-all without leaving Salesforce.
Contact Information:
Cloud Analogy Softech Pvt. Ltd.
1325 Fourth Avenue, Suite 940, Seattle,
WA 98101, USA
Tel: +1 (415) 830-3899
Email: info@cloudanalogy.com
Website: https://cloudanalogy.com/
About Cloud Analogy
Founded in 2015, Cloud Analogy is a trusted Salesforce Summit Partner with a team of 500+ certified professionals. We deliver innovative solutions that drive digital transformation and customer success. Our expertise in end-to-end implementations, seamless integrations, and Agentforce automation allows us to build scalable, industry-specific CRM strategies across finance, retail, real estate, healthcare, and education-empowering businesses with impactful, data-driven results.
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