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Omnichannel Retail Commerce Platform Market Expansion Continues, with Forecast Valuation of $12.74 Billion by 2029
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.Omnichannel Retail Commerce Platform Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
Over recent years, the market size for the omnichannel retail commerce platform has experienced rapid growth. The estimated value of the market is set to rise from $6.57 billion in 2024 to $7.48 billion in 2025, with a compound annual growth rate (CAGR) of 13.8%. The remarkable growth during the historic period can be linked to consumers' demand for convenience, surge in mobile commerce, necessity for immediate inventory visibility, the growth of click-and-collect services, and increased focus on customer experience.
Omnichannel Retail Commerce Platform Market Size Forecast: What's the Projected Valuation by 2029?
The market size for the omnichannel retail commerce platform is set to experience remarkable expansion in the forthcoming years, with a projection to reach $12.74 billion by 2029, growing at a Compound Annual Growth Rate (CAGR) of 14.3%. The predicted surge during this forecast period is due to the rise of omnichannel fulfillment options, growth in voice commerce, increased prioritization of sustainability, adoption of contactless payments, and the increasing need for omnichannel personalization. Key trends guiding this forecast period are the inclusion of digital experiences in-store, automation of omnichannel marketing, a focus on localization and hyper-personalization, development of progressive web apps, and the rise of subscription commerce.
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What Are the Drivers Transforming the Omnichannel Retail Commerce Platform Market?
E-commerce's rising sales are projected to boost the expansion of the omnichannel retail commerce platform market. E-commerce, or electronic commerce, involves the trading of products and services over the internet or other electronic networks. These activities range from online retail purchases to internet auctions. Facilitating consumer convenience, wide product choice, time efficiency, and accessibility led to the emergence of E-commerce. This concept is employed on omnichannel retail commerce platforms to facilitate a unified and smooth shopping experience for consumers through multiple channels. These platforms equip retailers with the necessary framework and abilities to connect with customers, stimulate sales, and deliver. For example, as reported by the United States Census Bureau, a government agency in the US, total e-commerce sales in 2023 added up to $1,118.7 billion, marking a 7.6% rise from 2022. Hence, the spiking e-commerce sales play a significant role in propelling the omnichannel retail commerce platform's market expansion.
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What Trends Will Shape the Omnichannel Retail Commerce Platform Market Through 2029 and Beyond?
Prominent corporations within the omnichannel retail commerce platform sector are concentrating on constructing innovative platforms, such as Tira, an all-inclusive beauty retail platform, to compete with other multi-brand beauty retailers and solidify their market presence. These platforms employ a holistic approach, merging various channels, devices, and platforms for a unified shopping experience in the cosmetic industry. In 2023, Reliance Retail, a retail company based in India, rolled out an integrated beauty retail platform termed Tira. The platform presents a meticulously selected variety of global and domestic beauty brands, positioning it as the ultimate one-stop destination for beauty-related products. What's more, this virtual platform is user-friendly, hosting an uncluttered interface that displays purchasable videos, blogs, tutorials, fashion-forward tips, personalised suggestions, and a virtual attempt-on feature for colour cosmetics.
Which Segments in the Omnichannel Retail Commerce Platform Market Offer the Most Profit Potential?
The omnichannel retail commerce platformmarket covered in this report is segmented -
1) By Solution: E-commerce, Order Management, Pos(Point Of Sale), Customer Relationship Management (CRM), Warehouse Management, Retail Order Broker Cloud Service, Other Solutions
2) By Deployment: Software As A Service (SaaS), On- premises
3) By Organization: Small And Medium Sized Enterprises (SMEs), Large Enterprises
4) By End User: Consumer Electronics, Apparel And Footwear, Fast-Moving Consumer Goods (FMCG), Other End Users
Subsegments:
1) By E-commerce: Online Storefront, Mobile Commerce (mCommerce), Social Commerce Integration, Marketplace Integrations
2) By Order Management: Order Processing, Inventory Visibility and Management, Order Fulfillment and Tracking, Return Management
3) By POS (Point of Sale): Mobile POS, Self-Checkout Systems, In-Store POS Terminals, Cloud-Based POS
4) By Customer Relationship Management (CRM): Customer Data Management, Loyalty Programs and Rewards, Customer Engagement and Personalization, Customer Support and Ticketing
5) By Warehouse Management: Inventory Tracking, Demand Forecasting, Picking and Packing Automation, Shipping and Logistics Coordination
6) By Retail Order Broker Cloud Service: Real-Time Inventory Allocation, Omnichannel Order Routing, Multi-Location Fulfillment Optimization, Drop Shipping Management
7) By Other Solutions: Analytics and Reporting, Product Information Management (PIM), Payment Processing Integration, Marketing and Promotions Management
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Which Firms Dominate the Omnichannel Retail Commerce Platform Market by Market Share and Revenue in 2025?
Major companies operating in the omnichannel retail commerce platform market are Google LLC, Microsoft Corporation, HCL Technologies Limited, Amazon Web Services Inc., Intel Corporation, International Business Machines Corporation, Oracle Corporation, Fujitsu Limited, SAP SE, NVIDIA Corporation, Salesforce Inc., Toshiba Corporation, Infosys Limited, Baidu Inc., Block Inc., NCR Corporation, Shopify Inc., GoDaddy Inc., Diebold Nixdorf AG, Sensient Technologies, Wix.com Ltd., Lightspeed POS Inc., BigCommerce Pty. Ltd., ViSenze, LemonStand Corp.
Which Regions Offer the Highest Growth Potential in the Omnichannel Retail Commerce Platform Market?
North America was the largest region in the omnichannel retail commerce platform market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the omnichannel retail commerce platform market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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