Press release
SmartWebi Launches Comprehensive Logistics Solution to Automate Communication and Scale Operations
SmartWebi turns logistics communication from a burden into an advantage.
Logistics firms often use 15+ separate systems for tracking shipments, managing customer calls, scheduling pickups, and billing. Such fragmentation can slow responses by up to 30 %, raise support costs, and erode brand trust. SmartWebi addresses this by integrating intelligent Voice AI, conversation automation, appointment scheduling, client follow-ups, multilingual support, and live data integration with TMS, WhatsApp, SMS gateways and more. The solution includes: AI assistants trained on logistics workflows (AWB numbers, delivery updates, driver instructions), 24/7 call-handling, automatic booking conversions and follow-up calls-with results such as 75 % reduction in manual work, 3× faster responses and 40 % lower support costs.
SmartWebi serves courier services, freight-forwarding companies, 3PLs, warehousing and global shipping organisations-domestically in India and across Asia as well as globally. Its multilingual AI (Hindi, English, Spanish, Arabic) and integrations make it fit for local and international logistics operations.
Launched in January 2025, SmartWebi has rapidly onboarded clients from multiple logistics verticals and emerged as a leading startup in logistics tech. "Voice AI isn't just a tool-it becomes the backbone of logistics operations," says Akshay Devikar, CEO of SmartWebi.
315 SNS Arista, Vesu
SmartWebi is an all-in-one business platform that unifies operations, communication, automation and analytics into one dashboard. It offers logistics-specific AI assistants, automation engines, website and funnel builders, CRM, marketing, payments, VoIP and scheduling. The platform is designed for businesses of all sizes to simplify workflows, reduce cost and scale globally.
🌐 www.smartwebi.com
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