Emerging Trends to Drive AI-Driven Knowledge Management System Market Growth at 46.5% CAGR Through 2029

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AI-Driven Knowledge Management System Market Size Growth Forecast: What to Expect by 2025?
The market size for AI-powered knowledge management systems has seen exponential growth in the recent past. The market, which is expected to be valued at $5.23 billion in 2024, is projected to expand to $7.66 billion in 2025, translating to a compound annual growth rate (CAGR) of 46.3%. Factors contributing to the growth during the historic period include an increase in unstructured data, the rise in remote work, a greater emphasis on enhancing employee productivity, the requirement for content lifecycle management, and the growing priority given to business operations.

How Will the AI-Driven Knowledge Management System Market Size Evolve and Grow by 2029?
The market for ai-driven knowledge management systems is predicted to experience significant expansion in the coming years, reaching a valuation of $35.24 billion by 2029 with a compound annual growth rate of 46.5%. The predicted growth for this period can be credited to factors such as personalized knowledge suggestions, automation in compliance and governance, compatibility with business platforms, a rise in data volume, and heightened investment in AI. The forecast period is set to witness several key trends including content categorization and tagging powered by artificial intelligence, AI-driven predictive analysis, utilization of AI in knowledge representation, the ethical use of AI and maintaining data privacy, along with improved search and recommendation systems.

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What Drivers Are Propelling the Growth of AI-Driven Knowledge Management System Market Forward?
The surge in data volume is anticipated to boost the growth of the AI-enabled knowledge management system market. The primary contributor to this data volume spike is the rapid dissemination of interconnected devices such as smartphones and IoT sensors, which are consistently creating and disseminating substantial amounts of data. An AI-enabled knowledge management system assists organizations in controlling this data volume by automatically categorizing, evaluating, and retrieving pertinent information. This facilitates the extraction of insights, reduces data overload, and enhances the efficiency of decision-making. For example, in February 2025, SOAX, a UK-based data extraction platform, reported that around 402.89 million terabytes of data were generated, seized, replicated, or consumed daily in 2024, leading to a yearly total of 147 zettabytes. This figure is projected to escalate to 181 zettabytes by 2025. Hence, the rising data volume is propelling the expansion of the AI-enabled knowledge management systems market.

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Which Emerging Trends Are Transforming the AI-Driven Knowledge Management System Market in 2025?
Key businesses in the AI-led knowledge management system industry, like Netron Inc., are prioritizing the creation of high-tech solutions such as enterprise AI knowledge management systems (AI KMS) to increase productivity and make knowledge management more efficient. An enterprise AI KMS makes use of AI to gather, maintain, manage and share knowledge across a company. For example, in August 2024, Netron Inc., an IT training services firm based in Canada, introduced NAVI Enterprise AI Knowledge Management System. It's an AI-driven platform specifically constructed for companies to enhance production efficiency and make managing knowledge more streamlined. NAVI is a generative AI platform facilitating fast deployment (1-2 days) and can fuse with corporate data sources using open APIs. It features stringent privacy controls and employs advanced transformer-based AI in addition to cloud services like AWS. The capabilities of NAVI extend to automatic content generation, natural language-based Q&A and comprehensive data analysis across industries such as finance, media, healthcare, and customer service. This allows organizations to save time, reduce costs, and foster innovation securely.

What Are the Key Segments in the AI-Driven Knowledge Management System Market?
The ai-driven knowledge management systemmarket covered in this report is segmented -

1) By Component: Solution, Services
2) By Deployment Model: Cloud-Based, On-Premises
3) By Enterprise Size: Large Enterprises, Small And Medium-Sized Enterprises (SMEs)
4) By Application: Enterprise Knowledge Management, Customer Support And Self-service, Document Management And Content Retrieval, Training And E-learning, Human Resources And Employee Onboarding, Market Intelligence And Competitive Analysis, Legal And Compliance Management, Other Applications
5) By Industry: Banking, Financial Services And Insurance (BFSI), Healthcare And Life Sciences, Information Technology And Telecommunications, Retail And E-commerce, Government And Public Sector, Education And E-learning, Manufacturing, Energy And Utilities, Other Industries

Subsegments:
1) By Solution: Cloud-based Solutions, On-premises Solutions, Hybrid Solutions, Integrated Solutions
2) By Services: Consulting Services, Integration Services, Training and Support Services, Managed Services, Customization Services

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Who Are the Key Players Shaping the AI-Driven Knowledge Management System Market's Competitive Landscape?
Major companies operating in the AI-driven knowledge management system market are Amazon.com Inc., Microsoft Corporation, Dell Technologies Inc., accenture* plc, International Business Machines Corporation (IBM), Cisco Systems Inc., Oracle Corporation, SAP SE , Hewlett Packard Enterprise Company (HPE), Salesforce Inc., ServiceNow Inc., OpenText Corporation, Atlassian Corporation Plc, Zoho Corporation Pvt Ltd., Verint Systems Inc., Freshworks Inc., Coveo Solutions Inc., eGain Corporation, Lucidworks Inc., Netron Information Technologies, Bloomfire Inc., Knowmax, Document360

What Geographic Markets Are Powering Growth in the AI-Driven Knowledge Management System Market?
North America was the largest region in the AI-driven knowledge management system market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the AI-driven knowledge management system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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