Emerging Trends to Drive Hotel Automation System Market Growth at 6.5% CAGR Through 2029

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Hotel Automation System Market Size Growth Forecast: What to Expect by 2025?
There has been a substantial increase in the market size of the hotel automation system in recent years. The market is projected to escalate from $18.52 billion in 2024 to $19.68 billion in 2025, with a compound annual growth rate (CAGR) of 6.3%. The prominent growth in the historical period can be ascribed to factors such as the rising demand for operational efficiency, the accelerating adoption of cloud-based solutions, emphasis on improving the guest experience, the amalgamation of IoT and AI, meticulous regulatory compliance, the growth of online booking platforms and a shift towards eco-friendly practices.

How Will the Hotel Automation System Market Size Evolve and Grow by 2029?
The market size for hotel automation systems is set to experience substantial expansion in the coming years, reaching $25.3 billion in 2029 with a CAGR of 6.5%. This growth trajectory during the forecast period can be linked to the rapid digital transformation, the advent of touchless technology, rising need for predictive analytics, improved data protection practices, the inclusion of voice and gesture commands, the broadening of mobile application integrations and the worldwide development of the hospitality industry. Key trends anticipated within the forecast period comprise advancements in AI, the incorporation of IoT for intelligent hotel rooms, a greater emphasis on sustainability and energy efficiency, the application of robots in guest services, AR and VR experiences, the use of blockchain for safe transactions, and combined work settings.

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What Drivers Are Propelling the Growth of Hotel Automation System Market Forward?
The anticipated surge in the hotel automation system market is linked to the swift expansion in the tourism and hospitality sectors. This industry encapsulates services and businesses related to travel, accommodation, dining, entertainment, and activities for travellers and visitors. The growing affluence leading to a rise in disposable income, enabling more individuals to spend on travel and leisure activities, has been a significant factor in the tourism and hospitality sectors' growth. In addition, innovations in international travel, like digital travel platforms, travel apps, and online marketing, have streamlined trip planning, making it more efficient and manageable. Hotel automation systems enhance these sectors by making guest experiences flow smoothly and allow hotels to regulate costs, maintain operational standards, and ensure guest comfort and safety. It was reported by the American Hotel and Lodging Association in January 2023, that US hotel occupancy reached 62.7% with a rise of 9% in April 2022, relative to 2021. Furthermore, US hotel occupancy is predicted to hit 63.8% by 2023. Therefore, it can be concluded that the hotel automation system market is being pushed forward by the accelerated growth in the tourism and hospitality sectors.

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Which Emerging Trends Are Transforming the Hotel Automation System Market in 2025?
Top firms active in the hotel automation system market are leveraging data analytics for tailoring solutions, such as hotel upselling software. The aim is to augment guest experiences, escalate revenue via augmented upsell possibilities, optimize operations and make their services unique in a highly competitive hospitality environment. Customized hotel upselling software solutions enhance the hotels' capacity to upsell additional facilities and upgrades to their clientele in a tailor-made and targeted way. For instance, in April 2023, Oaky, an enterprise based in Amsterdam and Singapore that specializes in upselling software specifically developed for hotels, introduced a new frontal desk upsell automation solution. This innovation is set to alter hotel revenue approaches by converting front desk agents into proficient upselling specialists. Oaky provides real-time alerts and suggestions during guest registrations, smoothes segmentation, enables dynamic pricing, and produces exhaustive reports. This solution notably multiplies upsell revenue (3-9 times more for hotels), promotes workforce retention through superior commissions and gamification, and eases operations by reducing manual labor.

What Are the Key Segments in the Hotel Automation System Market?
The hotel automation systemmarket covered in this report is segmented -

1) By Type: Software, Hardware
2) By Deployment Type: Cloud Based, On Premises
3) By Application: Independent Hotel, Chain Hotel

Subsegments:
1) By Software: Property Management Systems (PMS), Booking And Reservation Systems, Channel Management Software, Revenue Management Systems (RMS), Guest Engagement And Mobile Apps, Point Of Sale (POS) Systems, Energy Management Software, Security And Surveillance Software
2) By Hardware: Room Control Systems, Keyless Entry Systems, In-Room Entertainment Systems, Self-Check-In Kiosks, Energy Management Devices, Digital Signage And Displays, Security Hardware

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Who Are the Key Players Shaping the Hotel Automation System Market's Competitive Landscape?
Major companies operating in the hotel automation system market are Oracle Corporation, Infor Hospitality Solutions, Sabre GLBL Inc., Urmet SpA, ASSA ABLOY Global Solutions, Pacific Controls, Agilysys Inc., Guestline Ltd., Maestro PMS, MSI Solutions, Springer-Miller Systems (SMS), protel hotelsoftware GmbH, SkyTouch Technology, Hotelogix Inc., StayNTouch Inc., RMS Cloud, InnQuest Software Corporation, RoomRaccoon Hotel Tech, Rezlynx by Guestline, SuitePad GmbH, Quore Systems LLC, BuildTrack, Frontdesk Anywhere, Clock Software Ltd., Hotello by Mingus Software Inc., StayFlexi Inc., Fastnet IoT, AutoClerk Inc., RoomKeyPMS

What Geographic Markets Are Powering Growth in the Hotel Automation System Market?
North America was the largest region in the hotel automation system market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hotel automation system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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