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Emerging Trends to Reshape the Global IT Outsourcing Market: Ai Services Is A Game-Changer In The It Outsourcing Landscape as a Key Influencer

10-16-2025 09:03 AM CET | IT, New Media & Software

Press release from: The Business Research Company

IT Outsourcing

IT Outsourcing

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IT Outsourcing Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
The IT outsourcing market has seen consistent expansion over the past few years, with projections indicating an increase from $107.29 billion in 2024 to $112.45 billion in 2025, boasting a Compound Annual Growth Rate (CAGR) of 4.8%. The historical growth factors include cost reduction, efficiency improvement, globalization and offshoring trends, focus on key competencies, scalability, adaptability, adherence to regulations and risk management, and access to specialized skills.

IT Outsourcing Market Size Forecast: What's the Projected Valuation by 2029?
In the upcoming years, the IT outsourcing market is anticipated to experience substantial growth, with its size predicted to reach $148.27 billion by 2029, indicating a compound annual growth rate (CAGR) of 7.2%. This expected growth during the forecast period can be ascribed to several factors, including the rise in remote and virtual work, heightened privacy and compliance requirements, integration of AI and automation, the adoption of agile development methodologies, and increased focus on customer experience. Key trends projected for this period include a surge in demand for IT services, the need for greater cost-efficiency, the increasing complexity of IT systems, the shift towards digital transformation, and the growth in cloud computing and cybersecurity.

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What Are the Drivers Transforming the IT Outsourcing Market?
The escalating uptake of cloud services is poised to boost the IT outsourcing sector's expansion in the future. Encompassing computations, storage, and network infrastructure, cloud services pave the way for swift application generation and dynamic scaling. The growing prominence of IT outsourcing is tied to its ability to tap into expansive global markets. Its essential features aid in scalability, facilitate access to experts in the field, reduce expenses, and let resources concentrate on core business enhancement. For instance, Google, an American technology firm, brought to light in the 2022 State of DevOps Report that in 2022, the usage of several public clouds escalated to 26% from the previous year's 21%. Furthermore, the implementation of hybrid clouds rose from 25% to 42.5%. Consequently, the escalating reliance on cloud computing is fueling the IT consulting market's expansion.

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What Long-Term Trends Will Define the Future of the IT Outsourcing Market?
Advancements in technology are becoming an increasingly popular trend in the IT outsourcing sector. Prominent companies in this industry are concentrating their efforts on creating new, inventive solutions to cement their market presence. For example, Sonata Software, an Indian modernization engineering firm, launched Harmoni.AI in July 2023. This forward-thinking platform is a Responsible-first AI offering that includes a range of industry solutions, service delivery platforms, and accelerators powered by generative AI. These developments demonstrate Sonata's dedication to incorporating AI into its services, mirroring the growing trend of advanced technology demand in the IT outsourcing industry.

Which Segments in the IT Outsourcing Market Offer the Most Profit Potential?
The it outsourcingmarket covered in this report is segmented -

1) By Service: Software As A Service (SaaS), Platform As A Service (PaaS), Infrastructure As A Service (IaaS)
2) By Deployment: Public Cloud, Private Cloud
3) By Organization Size: Small And Medium Enterprises, Large Enterprises
4) By End-User: Banking, Financial Services And Insurance (BFSI), Healthcare, Media And Telecommunication, Retail And E-Commerce, Manufacturing, Other End-Users

Subsegments:
1) By Software As A Service (SaaS), Business Applications, Collaboration Tools, Customer Relationship Management (CRM) Solutions
2) By Platform As A Service (PaaS), Development Platforms, Database Management Services, Application Hosting Services
3) By Infrastructure As A Service (IaaS), Compute Resources, Storage Solutions, Networking Services

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Which Firms Dominate the IT Outsourcing Market by Market Share and Revenue in 2025?
Major companies operating in the IT outsourcing market include International Business Machines Corporation, accenture* plc, NTT Corporation, Capgemini SE, Dell Technologies Inc., Fujitsu Limited, BMC Software Inc., Hewlett Packard Enterprise Company, DXC Technologies, Infosys Limited, Tata Consultancy Services Ltd., Cognizant Technology Solutions Corporation, Wipro Limited, Red Hat Inc., VMware Inc., Adaptive Computing Enterprises Inc., Amadeus IT Group SA, Andela Inc., Atos SE, CGI Inc., EPAM Systems Inc., Genpact Limited, GlobalLogic Inc., Happiest Minds Technologies Limited, HCL Technologies Ltd., Hexaware Technologies Limited, Intetics Inc., Larsen & Toubro Infotech Limited, Mindfire Solutions, LTIMindtree Limited, Mphasis Limited, NIIT Technologies Limited, Pointwest Technologies, PSL Corp., Softura Inc., Tech Mahindra Limited, Virtusa Corporation, WNS Global Services

Which Regions Offer the Highest Growth Potential in the IT Outsourcing Market?
North America was the largest region in the IT outsourcing market in 2024. Asia-Pacific is expected to be the fastest-growing region in the IT outsourcing market report during the forecast period. The regions covered in the IT outsourcing market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

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3.Policy Makers & Regulators - To track industry developments and align regulatory frameworks.
4.Consultants & Analysts - To support market entry, expansion strategies, and client advisory work.

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