Press release
Online Food Delivery Services Market to Reach USD 540.6 Billion by 2035, Driven by AI Personalization and Subscription-Based Loyalty Models
Online Food Delivery Services Market to Reach USD 540.6 Billion by 2035, Driven by AI Personalization and Subscription-Based Loyal
Growth is propelled by rising consumer demand for convenience, the surge in AI-driven personalization, and the mainstream adoption of subscription-based delivery models that enhance retention and profitability.
MarketGenics identifies online food delivery as one of the most dynamic digital consumption ecosystems - blending mobility, data analytics, and last-mile logistics to redefine how consumers access meals, groceries, and daily essentials.
Get the Detailed Industry Analysis (including the Table of Contents, List of Figures, and List of Tables) - from the Online Food Delivery Services Market Research Report: https://marketgenics.co/press-releases/online-food-delivery-services-market-85554
Recent Developments Shaping the Market
DoorDash Expands Globally with Deliveroo Acquisition
In April 2025, DoorDash announced a USD 3.6 billion acquisition of Deliveroo, marking a major step toward international expansion across Europe and the Middle East. The deal strengthens DoorDash's operational footprint and adds a significant customer base to its global logistics network.
Papa John's Partners with Google Cloud for AI-Driven Delivery
Also in April 2025, Papa John's partnered with Google Cloud to deploy AI-powered systems for delivery routing, personalization, and real-time inventory management. This collaboration enhances order accuracy and customer engagement while optimizing backend logistics efficiency.
Just Eat Takeaway.com Launches Sustainable Delivery Program
In March 2025, Just Eat Takeaway.com rolled out a "Sustainable Delivery Program" in major European cities, targeting a 50% shift to e-bikes and electric scooters by 2026. The move aligns with its ESG strategy to cut emissions and reduce operating costs through green incentives in urban zones.
Zomato Introduces 10-Minute "Zomato Instant" Service
In India, Zomato expanded its hyperlocal dark-kitchen network under the Zomato Instant brand, promising 10-minute deliveries to cater to ultra-fast urban demand. This innovation is reshaping consumer expectations around immediacy and convenience in emerging markets.
Market Forecast 2035
The market is expected to create a total forecasting opportunity of USD 276.0 billion during 2025-2035.
North America remains the most attractive region, supported by high smartphone penetration, strong logistics infrastructure, and a culture of convenience-oriented consumption.
The platform-to-consumer delivery model dominates, accounting for ~83% of global market share, owing to integrated ecosystems that handle order management, payment, and delivery.
To know more about the Online Food Delivery Services Market - Download our Sample Report: https://marketgenics.co/download-report-sample/online-food-delivery-services-market-85554
Key Drivers, Challenges, and Opportunities
Driver - Rising Adoption of Subscription-Based Delivery Models
Subscription models are revolutionizing user loyalty in the food delivery ecosystem. Services like DoorDash's DashPass (15 million subscribers globally) and Uber One integrate free deliveries, exclusive offers, and dynamic discounts, encouraging higher order frequency and predictable revenue streams.
Subscriptions also improve demand forecasting and fleet utilization while enhancing customer lifetime value.
Restraint - Regulatory Pressure on Gig Worker Classification
Evolving labor laws threaten the gig-based operating model underpinning the sector. In April 2025, a UK tribunal granted Deliveroo riders collective bargaining rights, echoing precedents in Spain and California.
Reclassification of couriers as employees would raise operating costs and constrain scheduling flexibility, challenging profitability across markets.
Opportunity - Diversification into Non-Restaurant Deliveries
Online delivery platforms are expanding into adjacent verticals such as pet supplies, OTC drugs, and daily essentials, leveraging their existing logistics networks.
In 2025, DoorDash partnered with PetSmart and Walgreens to offer 1-hour delivery for non-food categories, achieving 30% year-on-year growth in non-restaurant orders.
This diversification widens addressable markets while stabilizing revenue during seasonal dips in restaurant demand.
Key Trend - AI Personalization and Predictive Analytics
AI-driven personalization is redefining competitive differentiation in food delivery. Platforms now use machine learning to analyze user preferences, dietary choices, and order timing to curate hyper-personalized menus.
In February 2025, Swiggy introduced "Swiggy Sense," an AI engine that boosted repeat orders by 18% within two months through predictive meal suggestions.
Similarly, Uber Eats and DoorDash deploy AI for dynamic pricing, route optimization, and inventory balancing - integrating personalization with operational intelligence.
Segmental Insights
Platform-to-Consumer Delivery Dominates Global Market
The platform-to-consumer model commands ~83% market share in 2025, owing to its integrated ecosystem of ordering, payment, and delivery logistics.
Companies such as GrabFood are expanding this model across Southeast Asia, leveraging AI-based dispatch algorithms that cut delivery times by 20% and improve customer satisfaction.
North America Leads in Adoption and Revenue
With high smartphone penetration, digital payment usage, and dual-income households, North America remains the largest regional market.
In April 2025, Instacart launched "Meals by Instacart" in 15 U.S. metro areas, merging restaurant meals with grocery delivery - a hybrid model that strengthens user retention and app stickiness.
Buy Now: https://marketgenics.co/buy/online-food-delivery-services-market-85554
Competitive Landscape
The global online food delivery market is moderately consolidated, with the top five players controlling 66% of total market share in 2025.
Tier 1 leaders - Uber Eats, DoorDash, Meituan Dianping, Zomato, and Deliveroo - dominate via vast restaurant networks, proprietary logistics infrastructure, and AI-driven engagement platforms.
Tier 2 and Tier 3 firms such as ChowNow and Slice serve niche local markets, often emphasizing independent restaurants and community partnerships.
Buyer concentration is low due to a broad consumer base, while supplier concentration remains moderate given the dependence on restaurant partnerships and delivery fleet availability.
Future Outlook
By 2035, the online food delivery ecosystem will evolve into a multi-category, AI-driven logistics network, blending meals, groceries, and wellness products into a unified consumer experience.
Key growth drivers will include:
Subscription ecosystems that enhance user loyalty and predictability.
AI-enabled personalization for dynamic recommendations and pricing.
Green logistics adoption (e-bikes and EV fleets) to meet sustainability targets.
Diversification into non-food delivery segments to stabilize revenues.
These transformations will redefine the sector from a transaction-driven business into a data-rich digital infrastructure core to urban lifestyle and commerce.
Prominent Companies Operating in the Global Online Food Delivery Services Market:
DoorDash, Uber Eats, Grubhub, Deliveroo, Just Eat Takeaway.com, Zomato, Meituan Dianping, ChowNow, and Slice.
Get a preview of our Online Food Delivery Services Market Playbook - your guide to GTM strategy, competitive intelligence, supplier dynamics, and Consumer Behavior Analysis: https://marketgenics.co/playbook/online-food-delivery-services-market-85554
About Us
MarketGenics is a global market research and management consulting company empowering decision makers across healthcare, technology, and policy domains. Our mission is to deliver granular market intelligence combined with strategic foresight to accelerate sustainable growth.
We support clients across strategy development, product innovation, healthcare infrastructure, and digital transformation.
Contact:
Mr. Debashish Roy
MarketGenics India Pvt. Ltd.
800 N King Street, Suite 304 #4208, Wilmington, DE 19801, United States
USA: +1 (302) 303-2617
Email: sales@marketgenics.co
Website: https://marketgenics.co
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