Press release
Employee Engagement Survey for Remote Teams | Employee Retention Survey | Hybrid Workforce Engagement Survey: TraceData Research
Client Overview
Our client is a tertiary care hospital chain, with over 800 beds and multiple units across metro cities in India. The hospital has more than 2500 medical and paramedical professionals. They are known for cutting-edge technology, advanced care units, and a large inflow of critical patients. However, despite its reputation of clinical excellence they are struggling with alarming risk of nurse attrition, burnout symptoms, and low team morale. The internal HR reports revealed 28% year-over-year drop in nurse engagement score.
Challenges They Faced
The hospital is witnessing several pressing workforce issues, particularly among its nursing and paramedical staff. The key issues they faced are-
• The hospital experienced a year-on-year attrition rate of 22% among nursing staff.
Learn How TraceData Reducing Attrition By 30% In the It Sector Through Data-Driven Employee Insights @ https://www.tracedataresearch.com/blog/best-employee-engagement-survey-in-india
• Nurses working in high-stress departments such as ICU, emergency, and oncology reported severe emotional tolls.
• Lack of formal or safe channel for nurses and support staff to provide feedback.
• Certain units like emergency and critical care were operating at 140% of their planned staff load, while others were underutilized.
Our Approach
To address growing nurse attrition and burnout, TraceData launched 60-day targeted employee engagement survey. Our strategy combined behavioural analytics, sentiment tracking, and real-time feedback loops to capture voice of workers.
Here's how we executed the project-
1. Tailored Survey Framework for Clinical Staff: We leveraged frameworks like Maslach Burnout Inventory (MBI) and Gallup's Q12 to focus on emotional exhaustion, workplace motivation, role clarity, and team support.
2. Anonymized Feedback Channels for Candid Input: We introduced digital feedback portal to ensure anonymity, encouraging honest inputs without fear of judgement. The hospital witnessed participation rate of 87%, reflecting strong engagement with the initiative.
3. 360-Degree Sentiment and Workload Analysis: Our tools captured qualitative and quantitative data, providing a multi-layered view of burnout triggers. Our real-time dashboards helped hospital to track response pattern by departments, tenure, and shift timings.
4. Survey Findings: The key survey findings include-
• 68% of nurses felt emotionally unsupported by direct supervisors during peak hours.
• 44% reported insufficient recognition, even after extended or double shifts.
• 1 in 3 respondents shared that they felt "mentally checked out" at work at least once a week.
• Staff in ICU and Emergency departments had a burnout index score 2.5x higher than those in general wards.
5. Customized Interventions: After collection and analysis of data, our experts provide various recommendations to leadership including department-wise workload balancing, peer recognition programs, monthly emotional wellness check-ins.
Unveiling Workplace Insights with Tracedata's Employee Engagement Survey @ https://www.tracedataresearch.com/employee-engagement-survey
Outcomes
After implementing TrcaeData's recommendations, hospital witnessed significant positive shifts within 3 months.
The key outcomes were-
• The hospital's nursing attrition rate dropped from 22% to 15.8%, stabilizing workforce strength and reducing dependency on temporary staff.
• Balanced nurse allocation across departments improved response times by 18%, particularly in emergency wards.
• Post-intervention assessments showed a 35% decrease in reported burnout symptoms, particularly among ICU and Emergency department staff.
• Post-training surveys showed a 3X increase in staff rating their supervisors as "approachable" and "supportive."
Client Testimonials
"We were aware of stress among nurses but had no structured way to measure or act on it. TraceData's approach was human-first and data-backed. The team not only told us what was wrong-but showed us how to fix it."
- Chief Nursing Officer, Tertiary Care Hospital
"The level of insight we received from the engagement heatmaps and burnout index was unlike anything we had used before. This was a game-changer in improving our care teams' experience."
- HR Director, Hospital Chain
Contact Us: -
TraceData Research
sales@tracedataresearch.com
+91 9266849840
106A, Adarsh Vihar, New Pac Lines, Kanpur Nagar, Uttar Pradesh, India, 208015
TraceData Research is a full-stack market research company founded by research professionals with over 15 years of industry experience. The company is recognized for its proprietary methodologies, deep consumer understanding, high-quality research, and entrepreneurial mindset.
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