Contactless Check-in Hotel Market to Grow at CAGR of 14.8% by 2033, Revolutionizing Hospitality with Digital Guest Experiences

According to a new study by DataHorizzon Research, the "Contactless Check-in Hotel Market" is projected to grow at a CAGR of 14.8% from 2025 to 2033, driven by the increasing adoption of digital transformation in hospitality, rising traveler expectations for convenience, and heightened demand for safety-first solutions. The shift towards touch-free interactions has transformed hotels globally, enabling them to streamline guest journeys, reduce waiting times, and enhance operational efficiency while ensuring an elevated customer experience.

Market Size & Insights

The contactless check-in hotel market has gained significant momentum over the last few years as hotels prioritize digital guest services. The growing penetration of smartphones, mobile applications, and advanced hotel management systems is fueling widespread adoption. The contactless check-in hotel market is valued at approximately USD 3.2 billion in 2024 and is anticipated to reach around USD 12.8 billion by 2033, reflecting a CAGR of about 14.8% from 2025 to 2033.

Hotels are leveraging mobile apps, QR code scanners, and biometric authentication tools to offer guests seamless entry into their rooms without the need for physical keycards. This not only reduces operational costs but also helps hotels meet modern travelers' demand for convenience and safety. The shift towards digital-first hospitality has been accelerated by rising millennial and Gen Z travel populations, who prefer self-service technology over traditional front-desk interactions.

The market outlook indicates strong potential across urban, business, and leisure destinations as hotels seek to differentiate their services in a competitive landscape. With sustainability also becoming a key focus, digital check-ins are reducing the reliance on paper documentation and plastic keycards, aligning with eco-friendly initiatives. By 2033, the market is expected to achieve substantial revenue growth, marking a new era in guest-hotel engagement.

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Important Points

• Contactless check-in enhances guest convenience and reduces waiting time.
• Mobile-based check-ins drive loyalty and repeat bookings among tech-savvy travelers.
• Rising adoption in budget and mid-scale hotels alongside luxury segments.
• Key role in improving operational efficiency and cutting costs.
• Strong alignment with sustainability initiatives through reduced paper and plastic usage.
• Growing integration with smart hotel ecosystems including AI and IoT.

Key Factors Driving the Future Growth of the Contactless Check-in Hotel Market

• Digital Transformation in Hospitality: Hotels embracing advanced property management systems and mobile apps.
• Safety and Hygiene Priorities: Elevated since the pandemic, fueling demand for touch-free interactions.
• Smartphone Penetration: Universal smartphone usage enables easy adoption of mobile check-ins.
• Guest Experience Personalization: Tech-driven check-ins enhance customer satisfaction and loyalty.
• Cost Reduction: Automation reduces front-desk staffing and operational costs.
• Sustainability Goals: Alignment with eco-conscious hospitality strategies.

Top 10 Market Companies

• ASSA ABLOY Global Solutions
• SALTO Systems
• NEC Corporation
• Honeywell International Inc.
• dormakaba Group
• Oracle Hospitality
• OpenKey, Inc.
• Otrum AS
• Virdee, Inc.
• StayNTouch, Inc.

Market Segments

By Component
o Software
o Hardware
o Services

By Technology
o Mobile Key Solutions
o QR Code-Based Check-In
o NFC & RFID-Based Check-In
o Biometric Authentication
o Others

By End-Use
o Luxury Hotels
o Business Hotels
o Resorts & Boutique Hotels
o Others

By Region
o North America
o Europe
o Asia Pacific
o Latin America
o Middle East & Africa

Recent Developments

• Hotels integrating AI-driven chatbots for personalized digital check-in experiences.
• Increasing adoption of cloud-based hotel property management systems.
• Expansion of mobile app-enabled room entry across luxury hotel chains.
• Partnerships between hospitality brands and technology providers for smart check-in solutions.
• Rising investment in biometric and facial recognition technology for guest authentication.
• Growth of kiosk-based contactless check-in at airports and urban hotels.

Regional Insights

The North American market currently dominates the global contactless check-in hotel industry, driven by widespread adoption of hospitality technology, high smartphone penetration, and consumer inclination towards digital services. Europe follows closely, with major hotel chains investing in smart guest experience platforms. Meanwhile, Asia-Pacific is projected to register the highest CAGR through 2033, supported by rapid growth in tourism, a booming millennial traveler base, and significant investments in hotel infrastructure. Emerging markets in Latin America and the Middle East are also witnessing gradual adoption as global hotel chains expand across these regions.

Market Outlook

The future of the contactless check-in hotel market is highly promising as guest expectations continue to evolve. Hotels are under constant pressure to deliver seamless, personalized, and safe experiences, which digital check-in solutions address effectively. Over the next decade, the integration of artificial intelligence, IoT devices, and blockchain-based security will further enhance digital hospitality services.

Luxury hotels will continue leading adoption, but the biggest growth opportunities will emerge from budget and mid-scale hotels adopting affordable cloud-based platforms. Furthermore, the increasing demand for eco-friendly hospitality solutions will support digital transformation initiatives, minimizing reliance on physical keycards, receipts, and paperwork.

By 2033, contactless check-in will no longer be a competitive differentiator but a baseline expectation for hotel guests globally. As the market matures, providers that focus on scalability, integration, and personalization will be best positioned to capture long-term growth. This transition underscores a paradigm shift in hospitality, marking the rise of smart hotels that prioritize both guest convenience and operational excellence.

Contact:
Ajay N
Ph: +1-970-633-3460

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Company Name: DataHorizzon Research
Address: North Mason Street, Fort Collins,
Colorado, United States.
Mail: sales@datahorizzonresearch.com

DataHorizzon is a market research and advisory company that assists organizations across the globe in formulating growth strategies for changing business dynamics. Its offerings include consulting services across enterprises and business insights to make actionable decisions. DHR's comprehensive research methodology for predicting long-term and sustainable trends in the market facilitates complex decisions for organizations.

This release was published on openPR.