Press release
Telecom Managed Services Market Outlook (2019-2032): North America to Lead with 25% Share by 2025 | Persistence Market Research
Market OverviewThe global telecom managed services market is projected to grow from US$ 30.16 billion in 2025 to US$ 69.41 billion by 2032, registering a CAGR of 12.7% during the forecast period. The market growth is strongly linked to enterprises outsourcing telecom-related operations to focus on their core business goals while improving efficiency and reducing costs.
As IT ecosystems continue to evolve with the integration of 5G, IoT, AI, and cloud computing, businesses require continuous operational support to handle the complexities of network and service management. Telecom managed services providers (MSPs) are bridging this gap by offering network monitoring, security, data center management, and customer support solutions that ensure uninterrupted connectivity. The COVID-19 pandemic further accelerated demand as organizations adopted remote work and Bring Your Own Device (BYOD) models, pushing reliance on MSPs for data traffic management and secure infrastructure.
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Key Highlights from the Report
• The telecom managed services market is fueled by the rise of 5G, IoT, and cloud computing adoption.
• The managed data center segment will dominate with a 28% share in 2025, offering cost efficiency and reduced infrastructure investments.
• The managed mobility services segment is the fastest-growing, driven by BYOD, mobile workforce expansion, and cybersecurity needs.
• North America is projected to hold a 25% market share in 2025, supported by advanced digital transformation initiatives.
• Growing demand for cloud solutions, AI integration, and cybersecurity is shaping the market outlook.
• Enterprises are focusing on core business activities while outsourcing telecom management to MSPs.
Market Segmentation
The telecom managed services market can be segmented by service type and end-user. By service type, the market includes managed data center services, managed security services, managed mobility services, managed network services, and cloud services. Among these, the managed data center segment is expected to dominate, as businesses increasingly outsource data center management to reduce heavy capital expenditure on infrastructure and IT staff.
By end-user, enterprises of all sizes are key contributors to the market growth. Large enterprises rely on managed services to handle complex global networks, while SMEs are turning to MSPs for affordable solutions to compete with bigger players. Both segments benefit from enhanced connectivity, cybersecurity, and operational efficiency enabled by managed services.
Regional Insights
North America is anticipated to dominate the global telecom managed services market with around 25% revenue share in 2025. The region's leadership stems from rapid digital transformation, strong adoption of 5G and IoT technologies, and the high penetration of cloud services across industries.
Asia Pacific is expected to experience the fastest growth due to expanding mobile subscriber bases, increasing IT outsourcing, and the rising demand for affordable telecom solutions in countries like India, China, and Japan. Meanwhile, Europe continues to grow steadily, supported by cybersecurity regulations and strong investments in cloud adoption.
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Market Drivers
The telecom managed services market is driven by digital transformation initiatives across industries. The integration of AI, cloud computing, IoT, and 5G technologies has made telecom networks more complex, requiring specialized expertise to ensure seamless performance. By outsourcing these functions to MSPs, enterprises save costs, reduce downtime, and improve operational efficiency.
Market Restraints
One of the main restraints is the concern over data security and privacy, as outsourcing critical telecom functions requires sharing sensitive information with third-party vendors. Additionally, vendor lock-in and dependency on external providers may create long-term cost and flexibility challenges for some businesses.
Market Opportunities
Significant opportunities lie in the expansion of 5G networks and enterprise mobility solutions. With more organizations adopting flexible work models and BYOD policies, the demand for managed mobility and cybersecurity services is expected to surge. Furthermore, emerging economies in Asia Pacific and Latin America present untapped growth potential as enterprises embrace digital transformation and rely on MSPs to reduce IT infrastructure costs.
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Reasons to Buy the Report
✔ Understand the current market size, growth trajectory, and key forecasts up to 2032.
✔ Gain insights into major segments, including managed data center, mobility, and network services.
✔ Analyze regional performance with a focus on North America, Asia Pacific, and Europe.
✔ Explore opportunities driven by 5G, IoT, AI, and cloud computing adoption.
✔ Access profiles and developments of leading companies in the telecom managed services industry.
Frequently Asked Questions (FAQs)
How Big is the Telecom Managed Services Market in 2025?
Who are the Key Players in the Global Telecom Managed Services Market?
What is the Projected Growth Rate of the Telecom Managed Services Market?
What is the Market Forecast for 2032?
Which Region is Estimated to Dominate the Telecom Managed Services Market through the Forecast Period?
Company Insights
Key Players Operating in the Market:
1. Ericsson AB
2. Cisco Systems Inc.
3. Huawei Technologies Co., Ltd.
4. IBM Corporation
5. Nokia Corporation
6. Hewlett Packard Enterprise (HPE)
7. Fujitsu Limited
8. AT&T Inc.
9. Verizon Communications Inc.
10. Tata Communications Limited
Recent Developments:
• In 2024, Ericsson partnered with several telecom operators to expand managed services for 5G networks, enhancing automation and AI-driven monitoring.
• In 2023, IBM launched new managed cloud and AI-based telecom services, targeting enterprise digital transformation needs.
Conclusion
The telecom managed services market is undergoing rapid expansion as enterprises increasingly shift to outsourcing telecom operations to achieve cost efficiency, scalability, and improved service quality. The rise of 5G, IoT, and cloud computing is reshaping business communication needs, creating a strong reliance on MSPs for operational continuity.
North America leads the global market, while Asia Pacific emerges as the fastest-growing region, driven by mobile adoption and IT outsourcing trends. With managed data center and mobility services at the forefront, the market is set to grow steadily through 2032. As digital ecosystems continue to evolve, telecom managed services will play an essential role in ensuring seamless connectivity and enabling organizations to focus on innovation and core business goals.
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About Persistence Market Research:
At Persistence Market Research, we specialize in creating research studies that serve as strategic tools for driving business growth. Established as a proprietary firm in 2012, we have evolved into a registered company in England and Wales in 2023 under the name Persistence Research & Consultancy Services Ltd. With a solid foundation, we have completed over 3600 custom and syndicate market research projects, and delivered more than 2700 projects for other leading market research companies' clients.
Our approach combines traditional market research methods with modern tools to offer comprehensive research solutions. With a decade of experience, we pride ourselves on deriving actionable insights from data to help businesses stay ahead of the competition. Our client base spans multinational corporations, leading consulting firms, investment funds, and government departments. A significant portion of our sales comes from repeat clients, a testament to the value and trust we've built over the years.
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