Press release
Strategic Forecast for the Generative Artificial Intelligence (AI) In E-Commerce Industry: Market Outlook 2025-2034
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.Generative Artificial Intelligence (AI) In E-Commerce Market Size Growth Forecast: What to Expect by 2025?
The e-commerce sector for generative artificial intelligence (AI) has seen a quick expansion in its market size over the past years. The market value is set to rise from $0.88 billion in 2024 to $1.04 billion in 2025, demonstrating a compound annual growth rate (CAGR) of 18.8%. This notable progress during the historic phase can be ascribed to a surge in consumers' demands for individualized experiences, the proliferation of cloud computing infrastructure, advancements in natural language processing, the requirement for efficient content production, and the amalgamation of AI into existing e-commerce structures.
How Will the Generative Artificial Intelligence (AI) In E-Commerce Market Size Evolve and Grow by 2029?
The market for generative artificial intelligence (AI) in e-commerce is projected to experience a significant expansion in the upcoming years. It is predicted to surge to $2.06 billion by 2029, with a compound annual growth rate (CAGR) of 18.6%. The growth during the forecast period can be linked to the spread of omnichannel retail policies, the evolution in AI ethics and guidelines, a rise in investing in AI-powered startups, the creation of advanced recommendation systems, and a surge in customer demand for instantaneous customization. During the forecast period, key trends will include AI's use in formulating dynamic pricing tactics, the automation of customer service using cutting-edge chatbots, enhanced incorporation of AI with augmented reality for virtual product trials, extended use of AI-enabled tools for content creation, and the creation of advanced AI models for predictive data analysis.
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What Drivers Are Propelling the Growth of Generative Artificial Intelligence (AI) In E-Commerce Market Forward?
The escalation in the adoption of 5G networks is predicted to drive the expansion of generative artificial intelligence (AI) in the e-commerce market. The 5G network, being the fifth generation of mobile network technology, offers not only faster speeds but also lower latency and more reliable connections as compared to its previous versions. The demand for high-speed internet, better connectivity, and novel apps necessitating higher speeds and lower latency are the major forces driving the growth in the adoption of 5G networks. 5G networks contribute to the advancement of generative AI in e-commerce by facilitating faster data processing, real-time personalization, and smooth client experiences through high-speed, low-latency connectivity. For example, an impressive penetration rate of 40% was reported in North America in September 2023, per 5G Americas, a US-based trade organization. This represented a growth rate of 25.5% during the first half of 2023. It's projected that North America's 5G connections will astonishingly reach 669 million by 2028. Thus, the surge in the adoption of 5G networks is promoting the expansion of artificial intelligence (AI) in the e-commerce market.
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Which Emerging Trends Are Transforming the Generative Artificial Intelligence (AI) In E-Commerce Market in 2025?
Prominent firms in the generative artificial intelligence (AI) for e-commerce sector are creating pioneering AI chatbot applications to improve various elements of the shopping journey. Generative AI chatbots, which are superior software programs engineered to emulate human dialogue via text or voice exchanges, are being used by these innovators. For instance, Sidekick, a chatbot utilizing cutting-edge generative AI algorithms to engage customers in conversations that mimic human-like interactions, was launched by Shopify Inc., a Canadian e-commerce organization, in July 2023. By offering individualized product suggestions, aiding with order tracking, and delivering real-time customer support, Sidekick strives to elevate customer fulfillment, simplify conversations, and assist sellers in streamlining their e-commerce activities.
What Are the Key Segments in the Generative Artificial Intelligence (AI) In E-Commerce Market?
The generative artificial intelligence (AI) in e-commerce market covered in this report is segmented -
1) By Technology: Natural Language Processing, Computer Vision, Machine Learning, Speech Recognition, Augmented Reality
2) By Deployment Mode: Cloud-Based, On-Premises, Hybrid
3) By Application: Business To Business (B2B), Business To Consumer (B2C), Personal, Business Use, Seasonal Use, Other Applications
Subsegments:
1) By Natural Language Processing (NLP): Chatbots And Virtual Assistants, Sentiment Analysis For Customer Feedback, Automated Content Creation For Product Descriptions, Personalized Recommendations And Search, Language Translation Services
2) By Computer Vision: Image Recognition For Product Categorization, Visual Search Capabilities, Automated Quality Inspection Of Products, Augmented Reality (AR) For Virtual Try-Ons, Facial Recognition For Personalized marketing
3) By Machine Learning: Predictive Analytics For Customer Behavior, Recommendation Systems, Dynamic Pricing Algorithms, Inventory Management Optimization, Fraud Detection And Prevention
4) By Speech Recognition: Voice-Activated Shopping Assistants, Customer Service Automation, Voice Search Optimization, Accessibility Features For Disabled Users, Voice-Based Product Recommendations
5) By Augmented Reality (AR): Virtual Try-On Solutions For Apparel And Accessories, Interactive Product Demos, Enhanced Customer Engagement Through AR Experiences, In-Store Navigation And Visualization, Virtual Showrooms And Experiences.
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Who Are the Key Players Shaping the Generative Artificial Intelligence (AI) In E-Commerce Market's Competitive Landscape?
Major companies operating in the generative artificial intelligence (AI) in e-commerce market are Wal-Mart Inc., Amazon Inc., Kroger Co, Alibaba Cloud LLC, Best Buy Co. Inc., Nvidia Corporation, Salesforce Inc., Zalando SE, Ebay Inc., Shopify Inc., Farfetch Ltd, LivePerson Inc., Grid Dynamics Holdings Inc., Bloomreach Inc., Algolia Inc., Coveo Solutions Inc, Magento Inc., Dynamic Yield Ltd, Leewayhertz Technologies Private Limited, MAVERICK Technologies LLC, QSS Technosoft Pvt. Ltd., Bluebash Consulting Pvt Ltd.
What Geographic Markets Are Powering Growth in the Generative Artificial Intelligence (AI) In E-Commerce Market?
North America was the largest region in the generative artificial intelligence (AI) in the e-commerce market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the generative artificial intelligence (AI) in e-commerce market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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