Press release
5 Business Growth Models Every Founder Needs to Know
Growth is not an objective, but a process. Today's hyper-competitive era has founders needing to make a deliberate decision on how they will grow. It is critical to understand which business strategies for growth are best for your offering, team, and market. After all, not all growth is created equal, and every model is full of trade-offs. Here are five models of business growth that every entrepreneur should understand, and how to marry them with your pricing model for sustained success.1. Relationship-Led Growth
This model thrives on reputation, trust, and long-term client relationships. It is a natural fit for entrepreneurs who want to grow consulting businesses, financial advisory firms, or high-end B2B services.
-- Pros: Great customer loyalty, strong word-of-mouth, excellent lifetime value (LTV)
-- Cons: Bad scalability, rate of growth based on personal networks
-- Support systems: LinkedIn outreach, CRM tools, client success platforms
-- Pricing: Value-based pricing, monthly retainers
This is especially well-suited when your service is extremely tailored. Think boutique firms or consulting sales ( https://illicium.com.au/sales-growth-consultancy/ ) operations, where each client relationship can produce repeat business and referrals.
0. Sales-Led Growth
When organized sales processes drive growth, you're in Sales-Led Growth mode. Inbound attempts and sales teams are key to this model, which is often used by B2B SaaS companies with high Average Contract Value (ACV).
-- Pros: Clear route control and predictable income
-- Cons: It costs a lot to get new customers (CAC), and you have to hire and teach new people all the time.
-- Tools: Tools that help with sales, like Salesforce and HubSpot
-- Pricing: Different levels of membership and plans based on usage
If founders choose this road, they need to have strong business strategies for growth and spend money teaching their sales team.
0. Product-Led Growth (PLG)
In this case, your product is what drives growth. Users sign up on their own, quickly find value, and become advocates-all without much help from a person.
-- Examples: Slack, Dropbox, and Notion
-- Pros: Scalable, low-touch, and cost-effective pros
-- Cons: Needs strong product analytics and high-quality UX
-- Tools: Heatmaps, feedback loops, and in-app lessons
-- Pricing: Freemium, per-seat, self-serve upgrades
This is the best way to grow your business if you're making a tool where what people say speaks for itself.
0. Service-Led Growth
Service-Led Growth makes sure that customers get the most out of your service by giving them real help. It works great for difficult solutions. Think about high-tech software platforms or ERP systems.
-- Pros: More upsells, better training, and higher retention
-- Cons: Higher operational demands
-- Support: Customer success managers and onboarding teams
-- Pricing: Onboarding deals that come together and execution fees
It works well with consulting sales methods where help is important for customers to succeed and adapt.
0. Community-Led Growth
Here, your users - and not your team - are the growth driver. This is becoming popular in Web3, open-source, and collaborative software like Figma.
-- Pros: Organic reach, word-of-mouth wave, richer engagement
-- Cons: Less control, longer time to reach maturity
-- Platforms: Discord, community forums, ambassador programs
-- Pricing: In sync with value to community; think open-tier accessibility or pay-for-premium-model elements
Perfect when your vision is a call to action and peer-led learning, this model supports brand development while enabling your audience to market for you.
• Hybrid Growth Models
In reality, the best companies blend these models to scale. A product might start with PLG and add a sales team to close enterprise deals. Or a consultancy might blend Relationship-Led Growth with Service-Led Growth to scale impact. Blended approaches are adaptable: just ensure that your resources and team are in sync.
• Aligning Your Growth Model with Pricing Strategy
Here's a little-known fact: your growth strategy should dictate your pricing. A freemium pricing model won't fit a High-Touch Sales-Led Growth model. Likewise, premium retainers aren't for community-driven platforms. Avoid the following mismatches:
Self-serve pricing with a high-touch sales team
Tiered pricing with a feature-unifferentiated product
Freemium with a service-based solution
Always figure out the right pricing metric - per seat, per use, or per result. Because ultimately, price is part of product-market fit.
• Final Takeaways
Founders must realize that business growth is not a cookie-cutter formula. The right business growth model is specific to your product, team, and customer experience. Whether you're attempting to grow a consulting business, scale your SaaS, or build an active audience, precision of your growth model - and aligning it with the right pricing strategy - is not up for debate.
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