India E-commerce Logistics Market to Reach USD 7.85 Billion by 2030, Driven by Expanding Online Retail and Rising Customer Expectations

Mordor Intelligence has published a new report on the "India E-commerce Logistics Market" offering a comprehensive analysis of trends, growth drivers, and future projections

Introduction

The India e-commerce logistics market is on a strong growth trajectory, with its size estimated at USD 4.42 billion in 2025 and expected to reach USD 7.85 billion by 2030, growing at a CAGR of 12.18% during the forecast period. This surge is supported by the country's expanding online retail ecosystem, a growing consumer base in both urban and rural areas, and increasing adoption of technology-led logistics solutions. As digital marketplaces expand their reach and competition intensifies, logistics service providers in India are focusing on speed, reliability, and flexible delivery models to cater to diverse customer needs.

E-commerce logistics plays a vital role in the functioning of India's online retail industry, enabling efficient order fulfillment from seller to consumer. The sector includes a range of services such as transportation, warehousing, inventory management, and value-added offerings like packaging and labeling. With increased internet penetration, smartphone adoption, and favorable digital payment infrastructure, the demand for quick, cost-effective, and reliable logistics solutions is rising at an unprecedented pace.

Report overview: https://www.mordorintelligence.com/industry-reports/india-e-commerce-logistics-market?utm_source=openpr

Key Trends

1. Rapid Growth in Tier 2 and Tier 3 Cities
While metros like Delhi, Mumbai, and Bengaluru continue to be major e-commerce hubs, the fastest growth is being witnessed in smaller cities and towns. Improved internet access, regional language support on e-commerce platforms, and targeted marketing campaigns have brought millions of new shoppers online. Logistics providers are now expanding delivery networks to serve these regions efficiently, with many adopting hub-and-spoke models to optimize operations.

2. Same-Day and Next-Day Delivery as a Standard Expectation
Customer expectations have shifted from standard delivery timelines to rapid fulfillment options. Leading e-commerce platforms and logistics partners are offering same-day and next-day delivery in major cities. Investments in automated sorting centers, advanced route optimization systems, and strategic warehouse locations are enabling faster turnaround times. This push for speed is becoming a competitive differentiator among logistics providers.

3. Integration of Technology for Operational Efficiency
Digital tools such as real-time tracking, predictive analytics, and AI-driven inventory planning are now integral to logistics operations. Companies are using automated systems for route planning, load optimization, and warehouse management to reduce costs and improve reliability. Additionally, advanced tracking systems are enhancing transparency, enabling customers to monitor shipments at every stage of the journey.

4. Growth of B2C E-commerce Driving Higher Volumes
The rise in direct-to-consumer (D2C) brands and online marketplaces is significantly increasing B2C shipment volumes. E-commerce players are partnering with multiple logistics providers to handle the surge in demand, especially during festive seasons and major sales events. These partnerships allow for greater scalability and flexibility in handling fluctuating order volumes.

5. Increasing Demand for Sustainable Logistics Practices
Sustainability is emerging as a priority, with companies introducing electric delivery vehicles, eco-friendly packaging, and optimized delivery routes to reduce carbon emissions. Several logistics providers are piloting green initiatives to align with corporate sustainability goals and meet growing consumer awareness around environmental issues.

6. Expansion of Value-Added Services
Beyond core transportation, companies are offering services like reverse logistics, specialized packaging, and order consolidation to improve customer satisfaction. Reverse logistics, in particular, is becoming a critical component as product returns remain high in categories like fashion and electronics.

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Market Segmentation

The India e-commerce logistics market is segmented by service, business model, destination, and product type.

By Service

Transportation - Covers first-mile, mid-mile, and last-mile delivery services. Companies are investing in both air and ground transportation to ensure faster fulfillment.

Warehousing and Inventory Management - Includes storage facilities, automated warehouses, and inventory control systems to streamline order processing.

Value-Added Services (Labeling, Packaging) - Encompasses specialized packaging, labeling, and quality checks to ensure product integrity during transit.

By Business

B2B (Business-to-Business) - Logistics support for wholesale and bulk shipments between businesses, often involving larger freight volumes and scheduled deliveries.

B2C (Business-to-Consumer) - Direct deliveries to consumers, forming the largest share of the market due to the growth of online retail platforms.

By Destination

Domestic - The majority of e-commerce logistics operations cater to domestic shipments, supported by expanding intra-city and inter-city delivery networks.

International/Cross Border - Services enabling global e-commerce, including customs clearance and international freight forwarding.

By Product

Fashion and Apparel - High-volume category requiring fast delivery and efficient return logistics.

Consumer Electronics - Demands secure handling, tracking, and in some cases, installation services.

Home Appliances - Involves large and bulky deliveries, often requiring specialized vehicles.

Furniture - Requires careful packaging, assembly services, and safe transportation.

Beauty and Personal Care Products - Smaller shipments with emphasis on safe handling and attractive packaging.

Other Products (Toys, Food Products, Etc.) - Includes diverse categories with varying delivery and storage requirements.

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Key Players

The India e-commerce logistics market features a mix of domestic leaders and global logistics giants, each bringing unique strengths to the sector.

Delhivery - One of India's largest logistics companies, offering comprehensive supply chain solutions including express parcel delivery, freight services, and warehousing. Known for its extensive reach and advanced tech-driven operations.

FedEx - A global logistics leader, providing express transportation, cross-border e-commerce solutions, and specialized supply chain services in India.

Ekart - Flipkart's logistics arm, playing a crucial role in managing the e-commerce giant's delivery network while also offering services to external clients.

DHL - A major international logistics provider with strong expertise in cross-border trade, warehousing, and express delivery services tailored for e-commerce businesses.

Gati - Known for its strong domestic transportation network, Gati offers integrated logistics solutions covering express distribution, warehousing, and supply chain management.

These players are constantly investing in infrastructure, technology, and partnerships to strengthen their market position and meet the evolving needs of India's e-commerce industry.

Conclusion

The India e-commerce logistics market is undergoing a significant expansion phase, fueled by rapid digital adoption, growing online shopper numbers, and evolving service expectations. With the increasing importance of same-day delivery, sustainability, and tech-enabled solutions, logistics providers are focusing on building resilient, flexible, and customer-centric operations. Expanding service coverage to Tier 2 and Tier 3 cities, enhancing warehousing capacity, and offering value-added services will remain central to market growth in the coming years.

As competition intensifies, the ability to deliver faster, greener, and more reliably will define the leaders in India's e-commerce logistics space. With both domestic and global players actively investing in the sector, the market is set to remain a dynamic and integral part of India's digital commerce journey.

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Industry Related Reports

US E-commerce Logistics Market: The US E-Commerce Logistics Market report segments the industry into By Service (Transportation, Warehousing and Inventory Management, Value-Added Services (Labeling, Packaging, etc)), By Business (B2B, B2C), By Destination (Domestic, International/Cross-Border), and By Product (Fashion and Apparel, Consumer Electronics, Home Appliances, Furniture, Beauty and Personal Care Products, Other Products (Toys, Food Products, etc.).

Get more insights: https://www.mordorintelligence.com/industry-reports/united-states-ecommerce-logistics-market?utm_source=openpr

Indonesia eCommerce Logistics Market: The Indonesia ECommerce Logistics Market report segments the industry into By Service (Transportation, Warehousing and Inventory Management, Value Added Services (Labeling, Packaging)), By Business (B2B, B2C), By Destination (Domestic, International/Cross-Border), and By Product (Fashion and Apparel, Consumer Electronics, Home Appliances, Furniture, Beauty and Personal Care Products, Other Products (Toys, Food Products, etc.).

Get more insights: https://www.mordorintelligence.com/industry-reports/indonesia-ecommerce-logistics-market?utm_source=openpr

ASEAN E-commerce Logistics Market: The ASEAN E-Commerce Logistics Market report segments the industry into By Service (Transportation, Warehousing and Inventory Management, and more), By Business (B2B (Business-to-Business), B2C (Business-to-Consumer)), By Destination (Domestic, International/Cross-border), By Product (Fashion and Apparel, Consumer Electronics, and more), and By Country (Singapore, Thailand, and more).

Get more insights: https://www.mordorintelligence.com/industry-reports/asean-e-commerce-logistics-market?utm_source=openpr

China Ecommerce Logistics Market: The China Ecommerce Logistics Market Report is Segments by Service (Transportation (Road and More), Warehousing and Fulfilment, by Business Model (B2C, B2B and More), by Destination (Domestic and More), by Delivery Speed (Same-Day and More), by Product Category (Foods and Beverages and More), by City-Tier (Tier 1 and More) and by Geography (East China and More). The Market Forecasts are Provided in Terms of Value (USD).

Get more insights: https://www.mordorintelligence.com/industry-reports/china-ecommerce-logistics-market?utm_source=openpr

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This release was published on openPR.