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Emerging Trends to Reshape the Travel And Hospitality AI Market: Innovative Generative AI Solutions Transforming The Travel And Hospitality Industry as a Key Influencer

08-12-2025 06:44 AM CET | IT, New Media & Software

Press release from: The Business Research Company

Travel And Hospitality AI Market

Travel And Hospitality AI Market

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Travel And Hospitality AI Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
Significant growth has been observed in the AI market for travel and hospitality in the past few years. The market, presently worth $0.85 billion in 2024, is predicted to expand to $0.93 billion in 2025, with a compound annual growth rate (CAGR) of 9.5%. Factors contributing to this historical growth include heightened customer expectations, technological progression, extensive data analysis, the surge in mobile and internet utilization, and improved operational efficiency.

Travel And Hospitality AI Market Size Forecast: What's the Projected Valuation by 2029?
Expectations are high for the travel and hospitality artificial intelligence market to experience significant expansion in the coming years. The projected size of the market by 2029 is said to be $1.32 billion, advancing at a Compound Annual Growth Rate (CAGR) of 9.3%. The predicted uptick within the period in focus can be traced to factors such as greater demand for customization, superior customer service, operational competence, predictive insights, fraud prevention, and security. Other noteworthy trends forecasted for this period include personalized customer experiences, the use of chatbots and virtual assistants, anticipatory analytics for demand prediction, enhanced fraud detection, and security, as well as progressive hotel rooms.

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What Are the Drivers Transforming the Travel And Hospitality AI Market?
The escalating desire for tailor-made experiences is projected to boost the advancement of the travel and hospitality AI market. These customizable experiences comprise of services, interactions, or products adapted to a person's behavior, needs, and preferences, thereby elevating their engagement and satisfaction by making them feel uniquely attended to. The rising consumer expectation for bespoke interactions which increase satisfaction and engagement is causing a surge in this demand. The AI in the travel and hospitality sector is facilitating these experiences by utilizing data to generate custom itineraries, recommendations, and services that cater to individual preferences and requirements. For instance, a poll in January 2023 by Salesforce Inc., a U.S. software firm, on 5,000 consumers discovered that 81% planned to review their budgets in the next year with a view to finding more personalized experiences. In the hospitality sector, 72% affirmed that they would remain faithful to firms offering swifter service, whereas 65% claimed their loyalty would hold for companies delivering more tailored experiences. Consequently, the escalating demand for such experiences is fuelling the progression of the travel and hospitality AI market.

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What Long-Term Trends Will Define the Future of the Travel And Hospitality AI Market?
Leading entities in the Artificial Intelligence (AI) market within the travel and hospitality industry are concentrating on creating innovative solutions, for instance, generative artificial intelligence, as a strategy for retaining market dominance. Essentially, generative AI refers to systems that can generate bespoke content like personalized travel schedules, flexible pricing structures, and customised marketing collateral, thereby enriching customer experiences and boosting operational efficacy industry-wide. For example, in January 2024, a collaboration was struck between Amadeus IT Group, S.A., an IT company based in Spain, and Microsoft Corporation, a tech company rooted in the United States. This partnership resulted in the launch of a unique, AI-infused technology aimed at modernising business intelligence in the hotel industry. The technology utilises generative artificial intelligence to heighten hotel proprietors' ease of access and interpretation of crucial business intel data. Central to this tech innovation is the Amadeus Advisor chatbot, which employs the Azure OpenAI Service to simplify the execution of natural language inquiries, affording users the ease of rapidly gleaning complex data-driven insights. This progressive development not only streamlines data analysis, but also democratizes access to crucial information, empowering non-tech staff to interact effectively with the data.

Which Segments in the Travel And Hospitality AI Market Offer the Most Profit Potential?
The travel and hospitality AI market covered in this report is segmented -

1) By Type: Transportation, Hospitality
2) By Deployment Model: Cloud, On-Premises
3) By Technology: Artificial Intelligence (AI), Internet Of Things (IoT), Augmented Reality (AR), Virtual Reality (VR), Big Data, Other Technologies
4) By Pricing Model: One Time Payment, Subscription
5) By End Users: Travel Agencies, Transportation Companies, Corporations, Hotels

Subsegments:
1) By Transportation: AI In Autonomous Vehicles, AI For Traffic And Route Optimization, AI In Air Traffic Management, AI For Predictive Maintenance, AI-Powered Ride-Hailing Services, AI For Travel Planning And Route Suggestions
2) By Hospitality: AI-Powered Virtual Assistants And Chatbots, AI For Personalized Customer Experiences, AI In Reservation And Booking Systems, AI For Pricing And Revenue Optimization, AI-Driven Customer Feedback And Sentiment Analysis, AI In Hotel And Resort Operations

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Which Firms Dominate the Travel And Hospitality AI Market by Market Share and Revenue in 2025?
Major companies operating in the travel and hospitality AI market are Google LLC, Microsoft Corporation, accenture* PLC, International Business Machines Corporation, Oracle Corporation, Salesforce com Inc., Tata Consultancy Services Limited (TCS), Capgemini SE, Infosys Limited, Adobe Inc., Booking Holdings Inc., HCL Technologies Limited, Expedia Group Inc., Wipro Limited, Amadeus IT Group, Sabre Corporation, Concur Technologies (SAP Concur), Travelport Worldwide Limited, Cvent Inc., Trivago N.V., Skyscanner Ltd., Mews Systems, Hopper Inc., Kayak Software Corporation, RateGain Technologies, Revinate Inc., Hotelogix

Which Regions Offer the Highest Growth Potential in the Travel And Hospitality AI Market?
Asia-Pacific was the largest region in the travel and hospitality AI market in 2023. The regions covered in the travel and hospitality AI market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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