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Strategic Forecast for the Service Lifecycle Management Industry: Market Outlook 2025-2034
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.Service Lifecycle Management Market Size Growth Forecast: What to Expect by 2025?
There has been significant growth in the service lifecycle management market size over the recent past. The market is expected to expand from $1.84 billion in 2024 to $2.01 billion in 2025, reflecting a compound annual growth rate (CAGR) of 9.3%. Factors that have contributed to growth during the historical period include heightened complexity of products, escalating customer expectations, technological advancements, the global scope of service operations, and the need for regulatory compliance.
How Will the Service Lifecycle Management Market Size Evolve and Grow by 2029?
In the coming years, the market size for service lifecycle management is projected to experience robust growth, eventually reaching $2.83 billion in 2029 with a compound annual growth rate (CAGR) of 8.9%. The growth during the forecast period can be linked to developments such as predictive maintenance, incorporation of artificial intelligence, adoption of the internet of things, improvements in customer experience, regulatory compliance, and advancements in data analytics. Key trends to expect within the forecast period are artificial intelligence (AI) and machine learning (ML), augmented reality (AR) and virtual reality (VR), cloud computing, 5G technology, data privacy and security, sustainable service models, and real-time data insights.
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What Drivers Are Propelling the Growth of Service Lifecycle Management Market Forward?
The surge in the uptake of artificial intelligence is projected to spur the expansion of the service lifecycle management market in the future. Artificial intelligence involves the replication of human cognitive processes through machines, especially computer systems. Due to advancements in technology, such as improved machine learning algorithms and heightened computing power, more and more businesses are integrating artificial intelligence into their operations. Service lifecycle management (SLM) is pivotal in this shift towards AI, offering a well-structured and strategic method for integrating AI technologies into existing processes and services. As documented in the IBM Global AI Adoption Index 2022 released by the USA's International Business Machines Corporation in May 2022, a survey of 7,502 businesses revealed that over a third (35%) were utilizing AI in their operations, marking a four-point increase from 2021, with 42-64% actively exploring its potential benefits. 64% of companies feel that AI will enhance business productivity, and 42% believe it can simplify job processes. In 2022, the propensity for organizations to incorporate AI saw an uptick of 13% from the preceding year, 2021. Consequently, this escalating adoption of artificial intelligence is likely to boost the expansion of the service lifecycle management market.
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Which Emerging Trends Are Transforming the Service Lifecycle Management Market in 2025?
Top firms in the service lifecycle management market are engaging in strategic partnerships to boost their market standing and expand their range of services. The term "strategic partnerships" denotes a practice where businesses collaborate, utilizing each other's strong points and resources for reciprocal advantages and progress. For example, in April 2023, Siemens AG, an engineering and manufacturing entity based in Germany, forged a partnership with the US-based tech firm, International Business Machines Corporation. The aim of this collaboration is to develop an integrated software solution combining their respective expertise in systems engineering, service lifecycle management, and asset management. This consolidated software is designed to assist institutions in optimizing product lifecycles, improving process traceability, prototyping and testing concepts earlier in development, and adopting more ecologically conscious product designs.
What Are the Key Segments in the Service Lifecycle Management Market?
The service lifecycle management market covered in this report is segmented -
1) By Software Type: Cloud-Based Software, Web-Based Software
2) By Service Based Models: Dealer-Based Model, Performance-Based Model, Depot-Based Model, Field-Based Model
3) By Solutions: Customer Contact And Support, Field Service Management, Warranty And Service Management, Service Parts Information Management
4) By End-Use Industry: Automotive And Transportation, Aerospace And Defense, Medical Equipment, High Technology, Industrial Machinery And Equipment, Telecommunication
Subsegments:
1) By Cloud-Based Software: Saas (Software As A Service) Solutions, Cloud-Native Service Lifecycle Management Platforms, Cloud-Based Service Analytics And Reporting Tools, Cloud-Based Service Automation And Workflow Solutions, Multi-Tenant Cloud Slm Solutions
2) By Web-Based Software: Browser-Based Service Management Tools, On-Premise Web-Based Slm Solutions, Hybrid Web-Based Solutions (With On-Premise And Cloud Integration), Web-Based Service Reporting And Analytics Tools, Web-Based Service Desk Solutions
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Who Are the Key Players Shaping the Service Lifecycle Management Market's Competitive Landscape?
Major companies operating in the service lifecycle management market are Microsoft Corporation Inc., Robert Bosch GmbH, Siemens AG, International Business Machines Corporation, Oracle Corporation, Systems Applications and Products(SAP), Salesforce Inc., GE Vernova Inc., Asea Brown Boveri Ltd., ServiceNow Inc., Infor Global Solutions, Micro Focus International Ltd., Power Trading Corporation, IFS AB, Kinaxis Inc., deLaski Technologies Inc., Planon Software Services Private Limited, Accruent, FieldAware Inc., ServicePower Technologies Ltd., Astea International Inc.
What Geographic Markets Are Powering Growth in the Service Lifecycle Management Market?
North America was the largest region in the service lifecycle management market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service lifecycle management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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