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Hotel And Hospitality Management Software Market Insights 2025-2034: Growth Forecast and Strategic Priorities
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.Hotel And Hospitality Management Software Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
The market for hotel and hospitality management software has seen significant expansion in recent years. It is projected to increase from $3.43 billion in 2024 to $3.65 billion in 2025, indicating a compound annual growth rate (CAGR) of 6.5%. The historical growth can be credited to factors such as the broader acceptance of SaaS, an expanding demand for automation, a heightened focus on customer experience, the internationalization of the hospitality sector, and escalating regulatory compliance demands.
Hotel And Hospitality Management Software Market Size Forecast: What's the Projected Valuation by 2029?
Expectations are high for the hotel and hospitality management software market, with projections predicting it will expand significantly in the forthcoming years, reaching a market value of $4.73 billion by 2029, with a compound annual growth rate (CAGR) of 6.7%. The growth projected for the forecast period is associated with factors such as the broadening scope of IoT and smart technology applications, increasing preference for contactless solutions, heightened demand for data analytics solutions, an intensified focus on sustainability, and a transition to hybrid work arrangements. Additionally, prominent trends within the forecast period are anticipated to include adoption of artificial intelligence (AI) and machine learning, internet of Things (IoT) integration, increased use of contactless solutions, the application of advanced data analytics features, and a movement towards cloud-based management software solutions.
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What Are the Drivers Transforming the Hotel And Hospitality Management Software Market?
The hotel and hospitality management software market is forecasted to thrive with the anticipated surge in tourism. Tourism, denoted by recreational or leisurely traveling, allows individuals to explore unique locales, immerse in distinct cultures, and partake in extracurricular activities outside their habitual surroundings. Factors like economic progression, bettered transport systems, and a increased enthusiasm for cultural interchange are major contributors to the tourism hike, leading to a higher demand for advanced hospitality technology solutions. By streamlining operations and improving customer experience, hotel and hospitality management software provides effortless reservation systems, tailored services, and effectual communication to tourists, assuring a pleasant stay. For example, data from the World Tourism Organization, based in Spain, suggest that international tourism touched the $1 trillion landmark in 2022, exhibiting a 50% real-term increase compared to 2021. In addition, it projected that an approximately 235 million tourists embarked on international journeys in the first quarter of 2023, marking more than two-fold rise compared to the equivalent period in 2022. As a result, the surge in tourism is fueling the expansion of the hotel and hospitality management software market.
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What Long-Term Trends Will Define the Future of the Hotel And Hospitality Management Software Market?
Key players in the hotel and hospitality management software market are prioritizing the development of high-tech solutions, such as SaaS-based hospitality management systems, to obtain a competitive advantage. A hospitality management platform based on a software-as-a-service (SaaS) model is essentially a cloud-based application aimed at improving and enhancing different elements of hospitality industry operations. For example, in December 2023, Indian deep tech firm Revivo Technologies debuted Hotel X, a hospitality management and advancement platform based on SaaS, intended to transform the hotel sector by offering an all-inclusive solution for automating processes and fostering growth in hotel enterprises. By using AI for real-time reporting, monitoring, and data-driven feedback, this platform allows hotels to confidently plan for sustainable profitability. Hotel X integrates with notable online travel agencies (OTAs) and employs AI and ML algorithms to prompt revenue growth through rate improvement and expanding sales channels. Furthermore, it improves guest experience by digitalizing the admission process, permitting single-click or QR-based check-ins, and consolidating service ordering functions.
Which Segments in the Hotel And Hospitality Management Software Market Offer the Most Profit Potential?
The hotel and hospitality management software market covered in this report is segmented -
1) By Type: Hotel Operation Management System, Integrated Security System, Hotel Building Automation System, Guest Service Management System, Integrated Communication Technology Solutions
2) By Deployment Type: On-premises, SaaS-Based
3) By Services: System And Integration, Professional Services, Managed Services, Other Services
4) By Hotel Type: Business Hotel, Resorts And Spas, Boutique Hotel, Other Hotels
Subsegments:
1) By Hotel Operation Management System: Property Management System (PMS), Reservation Management, Front Desk Operations, Housekeeping and Maintenance Management
2) By Integrated Security System: Access Control Systems, Surveillance Systems (CCTV), Alarm And Emergency Systems, Incident Management Software
3) By Hotel Building Automation System: Energy Management Systems, HVAC Control Systems, Lighting And Shade Control Systems, Environmental Monitoring Systems
4) By Guest Service Management System: Guest Relationship Management (GRM), Concierge Services Software, Online Booking And Check-In Systems, Guest Feedback And Review Management
5) By Integrated Communication Technology Solutions: In-Room Communication Systems (Phones, Tablets), Staff Communication Tools (Messaging Apps, Walkie-Talkies), Guest Wi-Fi Management, Integrated Messaging Platforms (SMS, Email, Chatbots)
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Which Firms Dominate the Hotel And Hospitality Management Software Market by Market Share and Revenue in 2025?
Major companies operating in the hotel and hospitality management software market are Oracle Corporation, Schneider Electric, NEC Corporation, Amadeus Hospitality Inc., Infor Hospitality, Sabre Corp., Choice Hotels International Inc., Travelclick Inc., Guesty Corp., eZee Technosys Pvt. Ltd., SiteMinder Limited (Little Hotelier), Protel Hotel Software GmbH, Hotelogix PTE, Newhotel Software, StayNTouch Inc., Trawex Technologies Pvt Ltd., ResNexus, WebRezPro-World Web Technologies Inc., The ASSD Software Company, Clock Software Solutions Pvt.Ltd., Hoteliga International Sp. z o.o., RoomRaccoon B.V., Winhotel Solution Ltd., MyAllocator, Clarity Hospitality Software Solutions
Which Regions Offer the Highest Growth Potential in the Hotel And Hospitality Management Software Market?
North America was the largest region in the hotel and hospitality management software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hotel and hospitality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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