Global Hotel Automation System Market Projected to Grow at 6.5% CAGR, Reaching $25.43 Billion by 2029

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What Will the Hotel Automation System Industry Market Size Be by 2025?
The market size for hotel automation systems has seen substantial growth in the past few years. It is set to climb from $18.52 billion in 2024 to $19.77 billion in 2025, with a compound annual growth rate (CAGR) of 6.8%. Factors contributing to historical growth include the climbing demand for operational effectiveness, the rising utilization of cloud-based solutions, a focus on improving guest experiences, the increasing integration of IoT and AI, strict regulatory compliance, the proliferation of online booking platforms, and a shift towards environmentally friendly practices.

What's the Long-Term Growth Forecast for the Hotel Automation System Market Size Through 2029?
The market size of the hotel automation system is projected to experience significant growth in the next few years, reaching $25.43 billion in 2029 with a compound annual growth rate (CAGR) of 6.5%. This growth prediction for the period is due to factors such as swift digital transformation, the rise of touch-free technology, the need for predictive analytics, heightened data protection practices, the incorporation of voice and gesture control, the broadening of mobile app integration, and worldwide growth of the hospitality sector. The period also carries crucial trends such as progressions in artificial intelligence, the incorporation of IoT for intelligent hotel rooms, emphasis on sustainability and energy efficiency, an increase in the use of robots for guest services, implementations of augmented reality (AR) and virtual reality (VR) experiences, the application of blockchain for secure transactions, and the emergence of hybrid work settings.

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What Are the Key Growth Drivers Fueling the Hotel Automation System Market Expansion?
The hotel automation system market is likely to be fueled by the fast-paced expansion in the tourism and hospitality sectors. This industry, encapsulating travel-related businesses and services such as accommodation, food and drink, entertainment, and recreational activities, is experiencing accelerated growth as a result of heightened disposable income, which allows more individuals to indulge in travel and leisure. The developments in international travel and emerging concepts like online booking systems, travel applications, and digital marketing have rendered travel planning and booking more effortless and expedient. The implementation of hotel automation systems refines the tourism and hospitality sector by making guest experiences more efficient and standardized, while also enabling hotels to stay within budget, adhere to operational norms, and guarantee guest comfort and security. For example, the American Hotel and Lodging Association, a US trade association for the hotel and lodging industry, released a report in January 2023 stating that hotel occupancy in the US hit 62.7%, marking a 9% rise in April 2022 compared to 2021. Furthermore, the average hotel occupancy rate in the US is projected to hit 63.8% by 2023. Consequently, the burgeoning growth in the tourism and hospitality sectors stimulates the hotel automation system market.

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What Are the Key Trends Driving Hotel Automation System Market Growth?
Key players in the hotel automation system market, like Oaky, are capitalizing on data analytics to offer customized solutions, such as hotel upselling software, to improve guest experience, optimize operations, and stand out in the competitive hospitality industry while increasing their profits. Personalized upselling software enables hotels to efficiently offer additional services and upgrades to their patrons. For instance, in April 2023, Oaky, a company based in Amsterdam and Singapore that specializes in upselling software designed exclusively for hotels, introduced a cutting-edge solution to modernize revenue strategies within the hospitality sector by equipping front desk staff with sophisticated upselling skills. Oaky's solution not only offers real-time suggestions and recommendations at the time of guest check-ins, but also enhances segmentation, provides dynamic pricing capabilities and yields extensive data reports. This innovation significantly multiplies upsell revenue for hotels (by 3-9 times), encourages employee retention by offering higher commission rates through gamification, and simplifies operations by eliminating manual tasks.

How Is the Hotel Automation System Market Segmented?
The hotel automation system market covered in this report is segmented -

1) By Type: Software, Hardware
2) By Deployment Type: Cloud Based, On Premises
3) By Application: Independent Hotel, Chain Hotel

Subsegments:
1) By Software: Property Management Systems (PMS), Booking And Reservation Systems, Channel Management Software, Revenue Management Systems (RMS), Guest Engagement And Mobile Apps, Point Of Sale (POS) Systems, Energy Management Software, Security And Surveillance Software
2) By Hardware: Room Control Systems, Keyless Entry Systems, In-Room Entertainment Systems, Self-Check-In Kiosks, Energy Management Devices, Digital Signage And Displays, Security Hardware

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Which Companies Are Leading the Charge in Hotel Automation System Market Innovation?
Major companies operating in the hotel automation system market are Oracle Corporation, Infor Hospitality Solutions, Sabre GLBL Inc., Urmet SpA, ASSA ABLOY Global Solutions, Pacific Controls, Agilysys Inc., Guestline Ltd., Maestro PMS, MSI Solutions, Springer-Miller Systems (SMS), protel hotelsoftware GmbH, SkyTouch Technology, Hotelogix Inc., StayNTouch Inc., RMS Cloud, InnQuest Software Corporation, RoomRaccoon Hotel Tech, Rezlynx by Guestline, SuitePad GmbH, Quore Systems LLC, BuildTrack, Frontdesk Anywhere, Clock Software Ltd., Hotello by Mingus Software Inc., StayFlexi Inc., Fastnet IoT, AutoClerk Inc., RoomKeyPMS

Which Regions Are Leading the Global Hotel Automation System Market in Revenue?
North America was the largest region in the hotel automation system market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hotel automation system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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