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Comprehensive Sales Force Automation Software Market Forecast 2025-2034: Growth Trends and Strategic Shifts
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shiftsSales Force Automation Software Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
The market size for sales force automation software has seen a remarkable increase in the last few years. Its expansion is predicted to continue, moving from $11.51 billion in 2024 to $12.85 billion in 2025, with a compound annual growth rate (CAGR) of 11.7%. Factors contributing to this historic growth include the incorporation of cloud computing, a rising need for mobility solutions, the demand for automated processes, an emphasis on customer experience, and the necessity to meet regulatory compliance standards.
Sales Force Automation Software Market Size Forecast: What's the Projected Valuation by 2029?
The market size for sales force automation software is projected to experience significant growth in forthcoming years, reaching $19.82 billion in 2029 with an 11.4% compound annual growth rate (CAGR). This growth in the projected period can be linked to the advent of predictive analytics, focus on data security and privacy, the requirement for real-time insights, an increase in remote workforces, and the broadening of subscription-based models. The anticipated period will see trends like sales analytics, incorporation with virtual reality for product presentations, improved sales coaching and learning resources, integration with blockchain for secure business transactions, and the development of voice-activated assistants for sales activities.
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What Are the Drivers Transforming the Sales Force Automation Software Market?
The growth of the sales force automation software market is set to surge due to the escalating adoption of cloud-based solutions. Cloud-based solutions are software or services that are hosted, used, and managed completely over the Internet, eliminating the necessity for on-site infrastructure. The rise in cloud-based solutions is due to their cost-effectiveness, scalability, adaptability, superior collaboration capabilities, and the rising demand for off-site work facilities. Sales force automation software amplifies the adoption of cloud-based solutions by enhancing sales procedures, merging data access, allowing real-time collaboration among remote teams, and providing scalable infrastructure without the need for substantial on-site equipment. As an example, Eurostat, a Luxembourg-based intergovernmental organization, reported in December 2023 that roughly 45.2% of EU businesses utilized cloud computing services mainly for email hosting, file storage and various operational tasks, marking a significant increase of 4.2 percentage points from 2021. Hence, the escalating adoption of cloud-based solutions is fuelling the expansion of the sales force automation software market.
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What Long-Term Trends Will Define the Future of the Sales Force Automation Software Market?
The primary players in the sales force automation software market are doubling down on the creation of cutting-edge technologies, like salesforce development testing solutions, as part of their strategy to stay ahead of the competition. These solutions are critical for ensuring the Salesforce applications and personalizations are reliable, functional and of high quality. For example, Copado Inc., an American software firm, introduced the Copado Explorer in March 2024. This groundbreaking tool is designed to streamline and enhance the testing process for Salesforce development teams. It automates a significant section of the testing process and integrates seamlessly into the CI/CD (Continuous Integration/Continuous Delivery) pipeline, promoting uninterrupted and cooperative testing throughout the software creation cycle. The Copado Explorer represents a considerable step forward in inclusive and efficient exploratory testing, revolutionizing the way development teams tackle testing in Salesforce scenarios. With straightforward capture and markup functionality, the tool allows testers of varying experience levels to detect and document their discoveries with ease. It also enhances visibility and traceability within Copado's DevOps platform. This consolidation leads to quicker issue detection, documentation, and resolution, enabling testers, including those without technical knowledge, to actively participate in the development and deployment of automated tests.
Which Segments in the Sales Force Automation Software Market Offer the Most Profit Potential?
The sales force automation software market covered in this report is segmented -
1) By Deployment: Cloud, On-Premise
2) By Enterprise: Large Enterprises, Small And Medium Enterprises (SMEs)
3) By Application: Lead Management, Sales Forecasting, Order And Invoices Management, Opportunity Management, Other Applications
4) By End-Use: Banking Financial Services And Insurance (BFSI), Retail, Healthcare, Telecom, Manufacturing, Automotive, Media And Entertainment, Other End-Uses
Subsegments:
1) By Cloud: Software-As-A-Service (SaaS), Multi-Tenant Cloud, Single-Tenant Cloud, Cloud Integration With CRM And ERP Systems
2) By On-Premise: Installed Software Solutions, Customizable Deployment, Integration With Legacy Systems, Private Server Hosting
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Which Firms Dominate the Sales Force Automation Software Market by Market Share and Revenue in 2025?
Major companies operating in the sales force automation software market are Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, Salesforce.com Inc., Adobe Inc., Infor Inc., Sage Group plc, HubSpot CRM, Pegasystems Inc., Zoho Corporation Pvt. Ltd., Bullhorn Inc., CRMnext, Aptean Inc., Freshworks Inc., Infusionsoft (Keap), SugarCRM, Creatio, Rave Digital, Pipedrive, ACG Infotech Ltd., Consensus Sales Inc., Swiftpage, iRely LLC, Isightly, Shape, Copper CRM Inc., Nimble, Technology Group International, Spiro.AI
Which Regions Offer the Highest Growth Potential in the Sales Force Automation Software Market?
North America was the largest region in the sales force automation software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the sales force automation software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
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