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Driving Field Force Automation Market Growth in 2025: The Role of Cloud-Based Solutions Driving Field Force Automation Market
Field Force Automation Market Size
Field Force Automation Market Size Growth Forecast: What to Expect by 2025?
The market size for field force automation has experienced a rapid increase recently. The predicted growth shows a rise from $3.94 billion in 2024 to $4.76 billion in 2025. This represents a compound annual growth rate (CAGR) of 20.9%. The growth observed in the past years can be traced back to the increasing need for workforce enhancement, the demand for instantaneous data access, enhanced mobile connectivity, greater attention to customer satisfaction, and the expansion of cloud computing.
How Will the Field Force Automation Market Size Evolve and Grow by 2029?
In the coming years, the field force automation market is predicted to witness a surge in growth. The market value is projected to reach $10.06 billion by 2029, with a robust compound annual growth rate (CAGR) of 20.6%. Factors that can be attributed to this significant market growth during the forecast period include the expansion of 5G networks, the rising trend of remote working, focus on sustainability initiatives, the increasing prevalence of predictive analytics solutions and business globalization. Key trends during this forecast period are expected to be the increased usage of augmented reality in field operations, a shift towards independent field robots, the emergence of blockchain for supply chain transparency, heightened adoption of edge computing and an emphasis on data security and privacy.
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What Drivers Are Propelling the Growth of Field Force Automation Market Forward?
The escalating uptake of cloud-based solutions is posited to fuel the expansion of the field force automation market in the future. These cloud-based solutions are software or services hosted, managed, and accessed distantly via the internet, affording scalability, flexibility, and cost-efficiency to users. Field force automation significantly contributes to the surge in the adoption of cloud-based solutions by facilitating remote accessibility, real-time data handling, and flawless integration, thereby improving operational productivity and scalability for field tasks. For example, the European Commission (EC), the Belgium-based executive organ of the European Union (EU), reported in December 2023 that the adoption of cloud-based solutions in the EU rose by 4.2 percentage points in 2023, with 45.2% of firms acquiring cloud computing services, which is a significant increase from 2021. Consequently, the escalating uptake of cloud-based solutions is propelling the expansion of the field force automation market.
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Which Emerging Trends Are Transforming the Field Force Automation Market in 2025?
Leading players in the field force automation market are intensifying their efforts to incorporate cutting-edge technology such as artificial intelligence (AI) into mobile workforce systems to achieve a competitive advantage. The impact of AI on the mobile workforce is demonstrated by its capacity to equip employees with AI tools and live data, allowing them to effectively manage tasks, reduce time-consuming administrative duties, prioritize service delivery, and generate income for their organizations. To illustrate, Salesforce Inc., an American cloud-based software corporation, unveiled an AI-powered field service in August 2023. This platform offers AI-assisted self-service, workforce efficiency tools, augmented reality capabilities, mobile quoting, and payment functions, transforming field operations. These advancements improve efficiency, simplify processes and enhance service delivery, thereby significantly affecting the field force automation market by facilitating quicker response times, boosting productivity, and enhancing customer experiences.
What Are the Key Segments in the Field Force Automation Market?
The field force automation market covered in this report is segmented -
1) By Component: Solutions, Services
2) By Deployment: On-Premise, Cloud
3) By Organization Size: Small And Medium Enterprises (SMEs), Large Enterprises
4) By Vertical: Information Technology (IT) And Telecom, Healare And Life Sciences, Manufacturing, Transportation And Logistics, Construction And Real Estate, Energy And Utilities, Other Verticals
Subsegments:
1) By Solutions: Software (Mobile Applications, Web-based Solutions), Hardware (Tablets, Mobile Handsets, Wearable Devices), Cloud Solutions, Integration Solutions (API, IoT Integration)
2) By Services: Professional Services (Consulting, System Integration, Customization), Managed Services, Support And Maintenance Services, Training Services
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Who Are the Key Players Shaping the Field Force Automation Market's Competitive Landscape?
Major companies operating in the field force automation market are Microsoft Corporation, Verizon Communications, AT&T, General Electric (GE), Oracle Corporation, SAP SE, Salesforce.com Inc., Ericsson, BT Global Services, CGI Inc., Zebra Technologies, Trimble Inc., PTC Inc., Channelplay Limited, Industrial and Financial Systems (IFS) AB, Accruent, LeadSquared, Folio3 Software Inc., ServiceMax, ClickSoftware, Astea International Inc., Nimap Infotech, IBCS Group, Mize Inc., MACmobile Pty Ltd., Acumatica Inc., Kloudq Technologies Ltd., Retriever Communications, Appobile Labs, FieldEZ Technologies
What Geographic Markets Are Powering Growth in the Field Force Automation Market?
North America was the largest region in the field force automation market in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the field force automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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