Conversational Commerce Market Expansion Continues, with Forecast Valuation of $17.63 Billion by 2029

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Conversational Commerce Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
In recent times, the market size for conversational commerce has seen a swift increase. From 2024 to 2025, it is projected to surge from $11.04 billion to $13 billion, showcasing a compound annual growth rate (CAGR) of 17.7%. The growth witnessed in the historic period is credited to an escalated demand within industries, increased need for customer support and personal assistance, along with data privacy and compliance concerns. Additionally, the rising popularity of messaging applications and growing demand for a more personalized customer experience also contribute to its growth.

Conversational Commerce Market Size Forecast: What's the Projected Valuation by 2029?
The market size of conversational commerce is predicted to experience substantial growth in the coming years, reaching $17.63 billion by 2029 with a compound annual growth rate (CAGR) of 7.9%. Factors contributing to this projected growth during the forecast period include analyzing consumer behavior, expanding the global market, an increased need for multilingual chatbots, a surge in the use of chatbots in e-commerce, and a mounting demand for voice-activated chatbots. Key trends during this forecast period comprise advances in natural language processing, multimodal dialogues, solutions specific to certain industries, voice-assistants in IoT devices, and continuous learning and adaptation.

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What Are the Drivers Transforming the Conversational Commerce Market?
The conversational commerce market is predicted to flourish in tandem with the growth of the e-commerce industry. Essentially acting as a digital marketplace, e-commerce allows the purchase and sale of goods and services via the internet. Conversational commerce offers various platforms such as AI-powered voice and text assistants, social messenger applications, and cutting-edge tools that can harness conversation to boost sales for e-retailers. The US Census Bureau, a division of the US Department of Commerce, reported that the US e-commerce retail sales for Q3 2023 totaled $271.7 billion, an increment of 0.9% from the $269.3 billion during Q2 2023. Moreover, e-commerce sales enjoyed a substantial increase of 7.8% in Q3 2023 compared to the same period in 2022. Consequently, the burgeoning e-commerce sector fuels the expansion of the conversational commerce market.

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What Long-Term Trends Will Define the Future of the Conversational Commerce Market?
In the conversational commerce sector, leading corporations such as Bobble Super are launching groundbreaking products to better comprehend the needs, demands, and inquiries of their clients. Bobble Super uses an AI-based keyboard from Bobble AI to offer a smooth and effortless shopping experience. For example, in March 2023, Bobble AI, a conversational media platform based in India, introduced Bobble Super. This form of conversational commerce provides a no-stress, customized, and immediate intent-driven shopping experience directly through its keyboard app. Customers can place food orders, book plane tickets, and also send online gifts to over 100 businesses such as Swiggy, Redrail, Winni, and Garnier. The Super Keyboard app employs advanced intent identification technology that tracks users' intentions across their smartphone in real time, providing personalised product and service suggestions throughout their mobile device journey.

Which Segments in the Conversational Commerce Market Offer the Most Profit Potential?
The conversational commerce market covered in this report is segmented -

1) By Type: Chatbots, Intelligent Virtual Assistants
2) By Component: Solution, Services
3) By Deployment Mode: Cloud, On-Premises
4)By Enterprise Size: Small And Mid-Sized Enterprises (SMEs), Large Enterprises

Subsegments:
1) By Chatbots: Rule-Based Chatbots, AI-Powered Chatbots, E-commerce Chatbots, Customer Support Chatbots
2) By Intelligent Virtual Assistants: Voice Assistants, Text-Based Assistants, Multi-Channel Assistants, Personal Shopping Assistants

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Which Firms Dominate the Conversational Commerce Market by Market Share and Revenue in 2025?
Major companies operating in the conversational commerce market report are Amazon Inc., Apple Inc., Google LLC, Microsoft Corporation, Facebook Inc., IBM Corporation, Oracle Corporation, Salesforce Inc., Shopify Inc., Webio Ltd., Zendesk Inc., Nuance Communications Inc., LivePerson, HubSpot, Kore.ai Inc., Intercom Inc., Drift.com Inc., Haptic Technologies Pvt Ltd., SleekFlow, Yalochat, CogniCor Technologies, Charles GmbH, Octane AI, Recart, Bobble Keyboard

Which Regions Offer the Highest Growth Potential in the Conversational Commerce Market?
North America was the largest region in the conversational commerce market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the conversational commerce market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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