Automated Parcel Delivery Terminals Market to Reach USD 1.61 Billion by 2030, Backed by Contactless Logistics and E-Commerce Demand

Mordor Intelligence has published a new report on the "Automated Parcel Delivery Terminals Market" offering a comprehensive analysis of trends, growth drivers, and future projections

Introduction

According to a 2025 report on the Automated Parcel Delivery Terminals Market by Mordor Intelligence, the market is valued at USD 1.13 billion in 2025 and is expected to reach USD 1.61 billion by 2030, growing at a CAGR of 7.38% during the forecast period.

Automated parcel delivery terminals have emerged as a key solution for modern logistics, addressing the need for secure, contactless, and round-the-clock delivery systems. These self-service terminals have become increasingly relevant as online retail, express parcel delivery, and last-mile logistics continue to grow. Deployed across shopping centers, transit stations, residential complexes, and office parks, the terminals provide a cost-efficient and convenient alternative to traditional doorstep delivery.

Report Overview: https://www.mordorintelligence.com/industry-reports/automated-parcel-delivery-terminals-market?utm_source=openpr

Key Trends

E-Commerce and Express Delivery Driving Volume

A surge in e-commerce transactions across global markets has significantly increased parcel volume, placing pressure on logistics networks to manage deliveries efficiently. Automated delivery terminals help reduce failed delivery attempts by enabling customers to pick up parcels at their convenience, helping logistics providers streamline operations and reduce costs. This model particularly supports express shipments that require quick and traceable delivery solutions.

Retailers and E-Tailers Expanding Locker Networks

Retailers are increasingly using automated lockers as part of their omnichannel strategies. Lockers allow retailers to offer click-and-collect services, reducing delivery bottlenecks and enabling consumers to retrieve online orders without entering stores. Major e-commerce players have started deploying lockers in public areas to create a distributed, reliable, and independent parcel pickup infrastructure.

Contactless Delivery Preferences and Urbanization

Consumer preferences for touch-free services, especially since the COVID-19 pandemic, have accelerated the adoption of automated terminals. These lockers support secure and hygienic parcel exchanges without human contact. Urbanization is further encouraging their deployment, with terminals being installed in high-density residential zones, transit hubs, and retail outlets where space and efficiency are key.

Diverse Ownership and Business Models Emerging

The market is witnessing growing participation from logistics firms, retail chains, real estate companies, and municipal authorities. Ownership models vary from e-commerce-operated locker systems to public-private partnerships and third-party service providers. This has created flexibility in deployment and maintenance, widening market reach across different regions and user groups.

Technological Enhancements in Locker Configurations

Locker designs are evolving with features such as modular configurations, smart sensors, real-time parcel tracking, and user-friendly digital interfaces. Modular parcel lockers offer scalability and customization, allowing businesses to adjust configurations based on foot traffic, volume, or geographic location. Enhanced software integration with mobile apps and backend logistics systems improves the overall user experience and operational efficiency.

Adoption in Developing Markets

While adoption began in North America and Europe, developing economies are now showing rapid growth. Rising internet penetration, increased smartphone usage, and growing e-commerce sectors in Asia-Pacific, Latin America, and parts of the Middle East are creating demand for convenient delivery options like automated lockers. These regions are increasingly targeted by logistics and retail companies for locker installations in metropolitan areas.

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Market Segmentation

The Automated Parcel Delivery Terminals Market is comprehensively segmented to reflect varying use cases and business models:

By Deployment:

Indoor Terminals: Placed within controlled environments such as malls, business parks, and residential buildings.

Outdoor Terminals: Built for public access and all-weather usage in open locations like sidewalks, transit hubs, and storefronts.

By Shipment Speed:

Express: Suitable for time-sensitive parcels requiring swift delivery and pickup.

Standard/Non-Express: Designed for flexible delivery schedules and bulk distribution.

By Model:

Business-to-Business (B2B): Terminals used primarily for corporate or inter-office parcel exchanges.

Business-to-Consumer (B2C): Focused on retail, e-commerce, and personal parcel delivery.

By Ownership:

E-Commerce: Owned and operated by online retailers to serve their delivery ecosystem.

Postal and Courier Services: Used by logistics providers as part of their last-mile delivery infrastructure.

Third-Party Operators: Independent operators managing terminals for multiple retail and logistics clients.

By Locker Configuration:

Modular Parcel Lockers: Customizable units that can be expanded or reduced based on volume or space availability.

Standard Fixed Lockers: Fixed format lockers with preset dimensions and capacities.

By End-User Industry:

Retail and E-Commerce: Major adopters of terminals for enhancing customer pickup and return flexibility.

Logistics and Delivery Services: Using lockers to streamline delivery processes, reduce failed delivery attempts, and manage parcel volumes.

Government and Public Postal Operators: Installing terminals in public locations for widespread access and postal efficiency.

By Geography:

North America

Europe

Asia-Pacific

Latin America

Middle East and Africa

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Key Players

The market features strong participation from global logistics giants, tech-driven retail platforms, and postal services. These companies are expanding locker networks, forming partnerships, and investing in scalable solutions to enhance service coverage and operational capacity.

Cainiao Network (Alibaba - Cainiao Smart Lockers):
A logistics arm of Alibaba Group, Cainiao has expanded its smart locker systems across China and select international markets, supporting its massive e-commerce operations.

InPost S.A. (InPost Parcel Lockers):
Headquartered in Poland, InPost operates a vast network of self-service parcel lockers across Europe. The company collaborates with multiple retailers and logistics providers to increase parcel pickup options.

Amazon (Amazon Lockers):
Amazon Lockers are deployed in convenience stores, malls, and apartment complexes, allowing customers to retrieve Amazon orders at their convenience.

Deutsche Post DHL Group (DHL Packstation):
DHL's Packstation service in Germany and other European countries offers secure parcel delivery and returns through an extensive terminal network.

SF Express (SF Lockers):
One of China's leading logistics providers, SF Express offers locker services to meet growing parcel demands, particularly in high-density urban areas.

These key players are differentiating through location coverage, software capabilities, integration with mobile apps, and data-driven terminal placement strategies.

Explore more insights on automated parcel delivery terminals market competitive landscape: https://www.mordorintelligence.com/industry-reports/automated-parcel-delivery-terminals-market/companies?utm_source=openpr

Conclusion

Automated parcel delivery terminals are playing a growing role in the evolving landscape of last-mile logistics. They address the dual need for convenience and cost-efficiency, particularly in an environment where consumers demand speed, safety, and flexibility. As both e-commerce and urban density continue to increase, these terminals will likely become an essential part of delivery infrastructure across retail, logistics, and postal sectors.

With their ability to support express and standard deliveries, enable secure and unattended access, and offer scalable deployment models, automated terminals are well-positioned to meet the future demands of the global delivery ecosystem. The next phase of growth will be driven by broader geographic adoption, expansion of business models, and improvements in locker design and software integration.

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Get more insights: https://www.mordorintelligence.com/industry-reports/germany-courier-express-and-parcel-cep-market?utm_source=openpr

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