Press release
India Multi-Brand Car Service Market Report, Market Analysis, Market Size, Market Trends and Future Outlook to 2029
Why 70% Of Indian Cars Turn to Multi-Brand Services for MaintenanceThe India multi-brand car service market has witnessed significant growth in the recent years and is likely to continuously expand through 2029. The market is guided by various factors, including the evolving consumer preferences, increasing number of vehicles on road, and a rise in out-of-warranty vehicles. The multi-brand car service centres are becoming an attractive alternative to traditional authorized dealerships as more as more automobile owners look for affordable and convenient servicing options.
India Multi-Brand Car Service Market size and positioning
The multi-brand service market in India is expected to cross INR 70,000 crores by the end of 2025 . The market has established itself as a cost-effective solution for auto repairs, particularly out-of-warranty cars. Due to their lower cost, approximately 65% of post-warranty vehicles are serviced at multi-brand centres as of 2024 which is around 40% less than authorized dealerships in that year. This positioning attracts customers who are looking for quality services without premium pricing for OEM services.
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Forces Transforming the Market
• The value-added service like real-time service status, and doorstep car delivery are becoming increasingly important in the India multi-brand car service market. These services enhance customer experience and satisfaction. According to a survey in 2024, approximately 65% of consumers prefer those service centres that offers these types of value-added services as these services enhance convenience and customer engagement.
• There are over 30 million cars on the road today, and an estimated 4.3 million cars sold in 2024. Growing job opportunities are occurring for car service facilities as, apart from maintenance and repair services for models coming off-warranty, there is an increasing demand from all the extra resources put out into cars driven by customers.
• Sales of used cars are picking up too where over 8 million units of used cars are expected to change hands by 2025. This increases the average age of the vehicles on road resulting in high demand for maintenance and repair services.
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India Multi-Brand Car Service Market Competitive Landscape
The India multi-brand car service market is fragmented, comprising of numerous organized players and unorganised garage players. The major players of the market are Mahindra First Choice, GoMechanic, and Bosch Car Service. These companies are competing on quality, pricing, regional presence, and customer satisfaction. Mahindra First Choice (MFC) Services, a subsidiary of Mahindra Group, has already acquired more than 340 workshops as of 2024 throughout 24 states and plans to expand its footprint to 1,000 workshops shortly. At the same time, the company has recently started Carworkz, which is basically a digital platform that helps customers locate the nearest service centres with ease. GoMechanic on the other hand, is a tech driven start up with over 500 garages as of 2024 across India. Their platform allows consumers to book services online, track vehicle's service status, and access doorstep delivery options providing transparent and efficient servicing solutions.
India Multi-Brand Car Service Market Future outlook
The future outlook for the India multi-brand car service market seems promising, with various factors driving the growth of the market through 2029. The market is expected to reach INR 13,000 crores by 2029, with a compound annual growth rate (CAGR) of about 12.18% all through the projection period. Nowadays, the primary supporter of this growth has to do with an increase in automotive, there will be 40 million of them by the end of 2025. Moreover, value-added services are becoming crucial differentiator with 78% of consumers willing to switch service providers for added convenience. The market players continue to compete for a significant market presence by offering services that promise transparency, quality, and cost efficiency.
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Consultant at TraceData Research In their latest publication "India Multi-brand Car Service Market Outlook to 2029: By vehicle type (Hatchbacks, Sedans, SUVs, Luxury Cars, Electric Vehicles), By age of vehicle (Less than 1 Year, 1-3 Years, 3-5 Years, More than 5 Years) and By services (Mechanical and Electrical Repairs, Car Detailing and Cleaning, Collision Repairs, Tire and Battery Services)" believe that market must focus on customized options for out-of-warranty and older vehicles, and expand services into Tier 2 and Tier 3 cities. Moreover, enhanced value-added services like doorstep delivery will also help meeting the evolving needs of consumers.
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