AI Enabled E-Commerce Solutions Market to Triple by 2034 on Back of Secure Payments and Personalized Customer Experiences

The AI-Enabled E-Commerce Solutions Market Size is valued at USD 6.90 Billion in 2024 and is predicted to reach USD 31.43 Billion by the year 2034 at a 16.5% CAGR during the forecast period for 2025-2034.

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Latest Drivers Restraint and Opportunities Market Snapshot:
Key factors influencing the global AI enabled e-commerce solutions market are:
• Rise in fraud detection and prevention
• Growth of individualized purchasing experiences
• Improved client support with AI chatbots

The following are the primary obstacles to the AI enabled e-commerce solutions market's expansion:
• Substantial initial outlay
• Issues with data privacy
• Insufficiently skilled workforce

Future expansion opportunities for the global AI enabled e-commerce solutions market include:
• Enhanced mechanisms for recommending products
• Expansion of visual search capabilities driven by AI
• Growing use of technologies for voice recognition

Key Industry Insights & Findings from the report:
• The market for AI enabled e-commerce solutions is expected to grow due to the expected rise in fraud detection and prevention.
• Integration with IoT and big data for improved customer experiences is one of the main prospects for the global AI enabled e-commerce solutions market.
• North America dominated the market and accounted for a revenue share of global revenue in 2023.
• The main obstacles to the expansion of the AI enabled e-commerce solutions market are a shortage of experienced labour and expensive initial investment needs.

Market Analysis:
Artificial intelligence (AI)-enabled e-commerce solutions are significantly reshaping the digital retail landscape by streamlining various operational processes through sophisticated AI algorithms and data analytics. These intelligent systems enhance operational efficiency and support revenue growth by enabling effective fraud detection, optimizing inventory control, executing data-driven marketing strategies, delivering personalized shopping experiences, and elevating customer service standards. The projected growth of this market is driven by several key factors, including the rising deployment of AI for fraud mitigation, the increasing prevalence of voice-assisted commerce, the incorporation of augmented reality to enhance user engagement, advancements in AI-based visual search technologies, and the use of predictive analytics to support dynamic pricing models.

List of Prominent Players in the AI Enabled E-Commerce Solutions Market:
• Riskified
• Eversight, Inc.
• Granify Inc.
• Sift
• AntVoice SAS
• Appier Inc
• LivePerson, Inc.
• Manthan Software Services Pvt. Ltd.
• Reflektion, Inc.
• Shelf ai
• Osaro
• PayPal, Inc.
• Staqu Technologies Pvt. Ltd.
• ViSenze Pte Ltd.
• Sidecar Interactive, Inc.
• Cortexica Vision Systems Ltd.
• Crobox B.V.
• Deepomatic SAS
• Dynamic Yield Ltd.
• Emarsys eMarketing
• Tinyclues SAS
• Twiggle Ltd.
• Celect, Inc.
• Systems AG
• Satisfi Labs, Inc.
• Others

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Recent Developments:
• May 2023: A software-as-a-service (SaaS) platform for generative AI e-commerce was introduced by Hype, an e-commerce business located in India. This platform gives merchants the ability to design, operate, and run online stores with the goal of revolutionizing online e-commerce. An innovative architecture for machine learning and artificial intelligence is used by this platform, which continuously learns and adjusts to the distinct data patterns of each shop.
• April 2023: For an unknown sum, Nextiva Inc., a cloud-based communication and collaboration platform based in the United States, purchased Simplify360 Inc. Through this acquisition, Nextiva Inc. hopes to improve its collaboration platform's customer support capabilities by integrating Simplify360's suite of features, such as helpdesk CRM, live chat, social media management, and reputation management, into its communications and collaboration platform.
• February 2023: 3PM Shield LLC was purchased by eBay Inc., a US-based artificial intelligence e-commerce corporation, for an unknown sum. Through this acquisition, eBay hopes to provide merchants and consumers with a technologically backed, safe platform while accelerating the impact of their state-of-the-art technologies to fight illegal, dangerous, and counterfeit goods. A US-based software startup called 3PM Shield LLC uses artificial intelligence to improve clients' e-commerce experiences by providing market compliance solutions.

AI-Enabled E-Commerce Solutions Market Dynamics
Market Drivers: Strengthened Fraud Detection and Prevention Measures
The AI-enabled e-commerce solutions market is anticipated to witness substantial growth, primarily fueled by the increasing emphasis on fraud detection and prevention initiatives. These efforts involve the deployment of advanced technologies and strategic interventions to identify, mitigate, and prevent fraudulent activities within digital commerce ecosystems. As digital transactions grow in volume and complexity, the need for robust fraud prevention mechanisms has become increasingly critical to ensure the security and integrity of financial operations.

AI-integrated platforms enhance the safety, efficiency, and reliability of online transactions through the use of intelligent algorithms capable of identifying irregular patterns and fraudulent behavior in real time. According to a survey conducted by Cybersource, a U.S.-based payment gateway provider, global fraud incidents-including phishing, pharming, and whaling-rose from 35% in 2022 to 43% in 2023. Additionally, coupon, discount, and refund-related abuse increased by 30% in 2023, highlighting the escalating demand for AI-driven fraud mitigation solutions in the e-commerce sector.

Challenges: Intensifying Data Security and Privacy Concerns
A major challenge facing the global AI-enabled e-commerce solutions market is the increasing concern over data security and consumer privacy. AI systems rely on large volumes of customer data to deliver personalized shopping experiences and targeted marketing campaigns. However, this extensive data processing raises critical issues related to the ethical collection, storage, and usage of personal information. Growing consumer apprehension regarding potential breaches and misuse of sensitive data threatens to erode trust in online retailers and their platforms.

Incidents involving compromised customer data can result in significant reputational and financial consequences. To address these concerns, e-commerce companies must implement stringent data protection protocols, adhere to evolving privacy regulations, and maintain full transparency in data usage. Furthermore, empowering consumers with control over their personal data and ensuring compliance with global data privacy standards are essential for fostering long-term consumer confidence and sustaining the adoption of AI technologies in the digital retail environment.

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North America Is Expected To Grow With The Highest CAGR During The Forecast Period
The North American market for AI-enabled e-commerce solutions is anticipated to secure a significant share of global revenue and demonstrate a robust compound annual growth rate in the coming years. This upward trajectory is largely attributed to the region's early adoption of cutting-edge technologies and the strong presence of leading e-commerce companies such as Amazon, Walmart, and Shopify, all of which actively deploy artificial intelligence to optimize customer engagement and operational efficiency.

North America benefits from high levels of internet penetration, a mature digital infrastructure, and widespread utilization of AI-driven tools, including chatbots for customer interaction, computer vision for product classification, and machine learning algorithms for personalized product recommendations. Furthermore, the region's well-established regulatory environment, which emphasizes data privacy and the ethical deployment of AI, fosters a supportive framework for technological integration. These factors collectively reinforce North America's position as a pivotal contributor to the global AI-enabled e-commerce solutions market.

Segmentation of AI Enabled E-Commerce Solutions Market-
By Deployment
• On-Premise
• Cloud
By Technology-
• Deep Learning
• Machine Learning
• NLP
By Applications-
• Customer Relationship Management
• Supply Chain Analysis
• Fake Review Analysis
• Warehouse Automation
o Sorting and Placing
o Inventory Storage
• Merchandizing
o Facets and Filter Selection
o Multi Device Interaction
• Product Recommendation
• Customer Service
o Chatbots
By Region-
North America-
• The US
• Canada
• Mexico
Europe-
• Germany
• The UK
• France
• Italy
• Spain
• Rest of Europe
Asia-Pacific-
• China
• Japan
• India
• South Korea
• South East Asia
• Rest of Asia Pacific
Latin America-
• Brazil
• Argentina
• Rest of Latin America
Middle East & Africa-
• GCC Countries
• South Africa
• Rest of Middle East and Africa

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This release was published on openPR.