Case Management: Core Growth Enabler in the Healthcare Organizations Deploying Rectification Solutions Driving The Growth Of The Case Management Market Market, 2025

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What Will the Case Management Industry Market Size Be by 2025?
In the last few years, the case management market has seen a significant expansion in its size. It is expected to increase from $7.43 billion in 2024 to $8.01 billion in 2025 at a compound annual growth rate (CAGR) of 7.9%. Factors contributing to this growth during the historic period include ongoing enhancements and automation of workflows, specific industry demands, mobile access, emphasis on security and data privacy, improvements in data analytics, and integration with other enterprise systems.

What's the Long-Term Growth Forecast for the Case Management Market Size Through 2029?
The case management market is poised to experience swift expansion in the forthcoming years. The market size is projected to reach $12.4 billion in 2029, growing at a compound annual growth rate (CAGR) of 11.5%. Various factors are fueling this expected growth during the forecast period including a prioritization of healthcare case management, customizations specific to different industries, an emphasis on safety and data privacy, the increasing prevalence of remote work and mobile access, and rising regulatory difficulties. Noteworthy trends during the prediction period encompass vendor ingenuity and rivalry, ongoing process enhancement, a focus on healthcare case management and industry-specific customization, the rise of remote work and mobile accessibility, the delivery of customer-focused solutions, and a thrust towards digital transformation.

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What Are the Key Growth Drivers Fueling the Case Management Market Expansion?
The case management market is witnessing an expansion as more healthcare organizations are implementing rectification solutions in various case management sectors. This implementation, primarily aimed at reducing data errors, safeguarding health records, and other related issues, has upped the demand for case management solutions and services. These provide efficient ways to manage data digitally whilst ensuring optimal data protection. The intricate process of case management warrants a combination of digital workflow and human involvement to prevent mistakes. For instance, a report by the Office of the National Coordinator for Health Information Technology, a U.S government department, in April 2022, indicated that about 78% of office-based physicians and an unprecedented 96% of non-federal acute care hospitals had introduced a certified EHR by 2021. This represents a significant growth over a decade from 2011, when only 28% of hospitals and 34% of physicians employed an EHR system. Hence, the ongoing implementation of rectification solutions by healthcare organizations for various case management is propelling the growth of the case management market.

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What Are the Key Trends Driving Case Management Market Growth?
The application of cutting-edge technology is emerging as a prominent trend in the case management market. The industry is experiencing the introduction of state-of-the-art technologies such as AI in case management solutions to facilitate automation and simplify case management procedures. This AI-integrated case management software gauges customer sentiment, fine-tunes cases and automates tasks, thus improving case management and effective resolutions. Top contenders in the market are centering their attention on providing AI-powered case management software to augment their market placement. For instance, Sprinklr, an acclaimed U.S. software company, presents AI-driven case management software for the automation of processes and the simplification of case proceedings. It harnesses AI, surveillance and auditing tools, and a cohesive customer experience management platform (Unified-CXM) to understand customer sentiment, sift through cases, and automate tasks, leading to effortless case turnover, streamlined case management, and rapid case resolutions. It boosts the rate of resolution, customer contentment, and cost-effectiveness.

How Is the Case Management Market Segmented?
The case management market covered in this report is segmented -

1) By Component: Solution, Services
2) By Business Function: Service Request, Fraud Detection and Anti-Money Laundering, Incident Management, Investigation Management, Legal Workflow Management
3) By Deployment Mode: Cloud, On-premises
4) By Organization Site: Small and Medium-sized Enterprises (SMEs), Large Enterprises
5) By Verticals: Banking, Financial Services, and Insurance (BFSI), Government, Healthcare, IT and telecom, Retail, Manufacturing, Other Verticals

Subsegments:
1) By Solution: Case Management Software, Workflow Automation Tools, Document Management Systems, Reporting And Analytics Tools
2) By Services: Consulting Services, Implementation Services, Training And Support Services, Managed Services

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Which Companies Are Leading the Charge in Case Management Market Innovation?
Major companies operating in the case management market include DST Systems Inc., Pegasystems Inc., Kofax Inc., Dell Technologies Inc., Newgen Software Technologies Limited, Hyland Software Inc., Appian Corporation, Bonterra Solutions Inc., Nuxeo SA, Kissflow Inc., International Business Machines Corporation, Themis Solutions Inc. (Clio), Filevine Inc., CASEpeer LLC, Smokeball LLC, MyCase Inc., Assembly Software Inc., Rocket Matter LLC, INSZoom Technologies Inc., Legal Files Software Inc., Needles Case Management Software, PracticePanther Legal Software, Zola Suite LLC, Abacus Data Systems Inc., Actionstep Inc., Gavel & Gown Software Inc., Bill4Time LLC, Northern Case Management, VONA Case Management, PriMedical Inc., Cerner Corporation, Epic Systems Corporation, Allscripts Healthcare Solutions Inc., Athenahealth Inc., AdvancedMD Inc., Kareo Inc.

Which Regions Are Leading the Global Case Management Market in Revenue?
North America was the largest region in the case management market in 2024. The regions covered in the case management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

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