Press release
Sales Force Automation Software Industry Report 2025-2034: Market Dynamics, Trends, And Forecasts
Sales Force Automation Software
What Is the Expected Sales Force Automation Software Market Size During the Forecast Period?
The market size for sales force automation software has seen swift expansion in recent times. The market is poised to rise from $11.51 billion in 2024 to $12.85 billion in 2025, registering a compound annual growth rate (CAGR) of 11.7%. Factors like the embracement of cloud technology, heightened demand for mobility solutions, the necessity for automation processes, a central focus on customer experience, and regulatory compliance mandates can be credited for the growth in the historic period.
Predicted to experience significant expansion in the coming years, the sales force automation software market is slated to reach $19.82 billion in 2029, with a compound annual growth rate (CAGR) of 11.4%. This predicted surge over the forecast period can be tied to several factors such as the emergence of predictive analytics, an increased focus on data security and privacy, the requirement for real-time insights, the rise in remote work arrangements, and the proliferation of subscription-based models. Major anticipated trends within this timeframe consist of sales analytics, the use of virtual reality for product demonstrations, improvement of sales coaching and training tools, integration of blockchain for secure transactions, and the introduction of voice-activated assistants for sales-related tasks.
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What Are the High-Growth Segments in the Sales Force Automation Software Market?
The sales force automation software market covered in this report is segmented -
1) By Deployment: Cloud, On-Premise
2) By Enterprise: Large Enterprises, Small And Medium Enterprises (SMEs)
3) By Application: Lead Management, Sales Forecasting, Order And Invoices Management, Opportunity Management, Other Applications
4) By End-Use: Banking Financial Services And Insurance (BFSI), Retail, Healthcare, Telecom, Manufacturing, Automotive, Media And Entertainment, Other End-Uses
Subsegments:
1) By Cloud: Software-As-A-Service (SaaS), Multi-Tenant Cloud, Single-Tenant Cloud, Cloud Integration With CRM And ERP Systems
2) By On-Premise: Installed Software Solutions, Customizable Deployment, Integration With Legacy Systems, Private Server Hosting
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What Key Drivers Are Expected to Influence Future Sales Force Automation Software Market Growth?
The sales force automation software market is set to experience significant growth due to the rising use of cloud-based solutions. These solutions are software or services that rely solely on the internet for hosting, accessing, and operating, eliminating the need for an on-site infrastructure. The growing shift towards cloud-based solutions can be linked to their affordability, capability to scale, adaptability, improved collaboration features, and the rising necessity for a remote work setup. Sales force automation software enhances the adoption of these solutions by simplifying sales procedures, centralizing data access, facilitating immediate collaboration among remote employees, and providing scalable infrastructure without the requirement for extensive in-house hardware. To illustrate, Eurostat, an intergovernmental organization based in Luxembourg, indicated in December 2023 that roughly 45.2% of EU enterprises employed cloud computing services mainly for email, storage, and various functional tasks. This showcased an increase of 4.2 percentage points from 2021. Consequently, the expanding use of cloud-based solutions is accelerating the growth of the sales force automation software market.
Which Companies Hold the Largest Share Across Different Sales Force Automation Software Market Segments?
Major companies operating in the sales force automation software market are Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, Salesforce.com Inc., Adobe Inc., Infor Inc., Sage Group plc, HubSpot CRM, Pegasystems Inc., Zoho Corporation Pvt. Ltd., Bullhorn Inc., CRMnext, Aptean Inc., Freshworks Inc., Infusionsoft (Keap), SugarCRM, Creatio, Rave Digital, Pipedrive, ACG Infotech Ltd., Consensus Sales Inc., Swiftpage, iRely LLC, Isightly, Shape, Copper CRM Inc., Nimble, Technology Group International, Spiro.AI
What Are the Latest Developing Trends in the Sales Force Automation Software Market?
Major players in the sales force automation software market are enhancing their competitive position by focusing on the development of advanced tools like salesforce development testing solutions. These solutions ensure the functionality, reliability and quality of Salesforce applications and customizations. For instance, a leading American software company, Copado Inc., introduced the innovative Copado Explorer tool in March 2024. This tool significantly automates the testing process, effortlessly integrating into the CI/CD (Continuous Integration/Continuous Delivery) pipeline to continuously perform collaborative testing throughout the software development cycle. With Copado Explorer, development teams can revolutionize their approach to exploratory testing in Salesforce environments. It features intuitive capture and markup functionality, enabling testers at all stages to easily document and identify their findings. It provides visibility and traceability within Copado's DevOps platform, facilitating quicker identification, documentation, and resolution of issues. This enables testers, even those lacking in technical expertise, to make a significant contribution to the development and deployment of automated tests.
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What Are the Emerging Geographies for The Sales Force Automation Software Market Growth?
North America was the largest region in the sales force automation software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the sales force automation software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
Frequently Asked Questions:
1. What Is the Market Size and Growth Rate of the Sales Force Automation Software Market?
2. What is the CAGR expected in the Sales Force Automation Software Market?
3. What Are the Key Innovations Transforming the Sales Force Automation Software Industry?
4. Which Region Is Leading the Sales Force Automation Software Market?
Why This Report Matters:
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