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Cloud-Based Solutions Driving Field Force Automation Market: A Key Driver Powering Field Force Automation Market Growth In 2025
Field Force Automation
What Is the Current Field Force Automation Market Size and Its Estimated Growth Rate?
In recent times, the market size of field force automation has experienced significant expansion. This market is projected to increase from $3.94 billion in 2024 to $4.76 billion in 2025, boasting a compound annual growth rate (CAGR) of 20.9%. The historical growth can be traced back to factors such as an increased emphasis on workforce optimization, real-time data access, enhanced mobile connectivity, greater focus on client satisfaction, and the adoption of cloud computing.
In the upcoming years, there is anticipated rapid growth in the field force automation market, as it is set to increase to $10.06 billion by 2029 with a compound annual growth rate (CAGR) of 20.6%. Its expansion in the projected time frame can be linked to the broadening of 5G networks, the spike in remote work trends, the focus on sustainable programs, the emergence of predictive analytics solutions, and the globalization of businesses. Notable trends for the forecast period incorporate the proliferation of augmented reality for field activities, a move towards self-operating field robots, the emergence of blockchain for supply chain transparency, the increased implementation of edge computing, and an emphasis on data security and privacy.
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How Are Emerging Segments Shaping the Field Force Automation Market Landscape?
The field force automation market covered in this report is segmented -
1) By Component: Solutions, Services
2) By Deployment: On-Premise, Cloud
3) By Organization Size: Small And Medium Enterprises (SMEs), Large Enterprises
4) By Vertical: Information Technology (IT) And Telecom, Healthcare And Life Sciences, Manufacturing, Transportation And Logistics, Construction And Real Estate, Energy And Utilities, Other Verticals
Subsegments:
1) By Solutions: Software (Mobile Applications, Web-based Solutions), Hardware (Tablets, Mobile Handsets, Wearable Devices), Cloud Solutions, Integration Solutions (API, IoT Integration)
2) By Services: Professional Services (Consulting, System Integration, Customization), Managed Services, Support And Maintenance Services, Training Services
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Which Growth Factors Are Influencing Field Force Automation Market Expansion?
The trajectory of the field force automation market is likely to be uplifted by an increased embracement of cloud-based solutions. Cloud-based solutions, software or services hosted, managed and accessed from anywhere via the internet, offer users scalability, flexibility and cost-effectiveness. By providing remote access, real-time data management, and seamless integration, field force automation supports the rising preference for cloud-based solutions which optimizes efficiency and scalability in field operations. As an example, the European Commission (EC), the executive body of the European Union (EU) based in Belgium, reported in December 2023 that the uptake of cloud-based solutions in the EU had grown by 4.2 percentage points in 2023, with 45.2% of businesses investing in cloud computing services. This marks a significant growth compared to 2021. Hence, the increased application of cloud-based solutions fuels the expansion of the field force automation market.
Who Are the Dominant Players Across Different Field Force Automation Market Segments?
Major companies operating in the field force automation market are Microsoft Corporation, Verizon Communications, AT&T, General Electric (GE), Oracle Corporation, SAP SE, Salesforce.com Inc., Ericsson, BT Global Services, CGI Inc., Zebra Technologies, Trimble Inc., PTC Inc., Channelplay Limited, Industrial and Financial Systems (IFS) AB, Accruent, LeadSquared, Folio3 Software Inc., ServiceMax, ClickSoftware, Astea International Inc., Nimap Infotech, IBCS Group, Mize Inc., MACmobile Pty Ltd., Acumatica Inc., Kloudq Technologies Ltd., Retriever Communications, Appobile Labs, FieldEZ Technologies
What Are the Latest Developing Trends in the Field Force Automation Market?
Leading businesses in the field force automation market are intensifying efforts to incorporate sophisticated technologies, such as artificial intelligence (AI) capabilities within mobile workforces, to establish their dominance in the market. The unique value of AI in mobile workforces is seen in its capacity to equip workers with AI mechanisms and real-time information, which allows for effective job management, alleviates burdensome administrative duties, enhances service provision, and boosts company revenue. For example, Salesforce Inc., a US headquartered software-as-a-service provider, unveiled an AI-based field service in August 2023. This groundbreaking platform delivers AI-driven self-service, effectiveness tools for workforce, features of augmented reality, mobile pricing, and payment functionalities, leading to a significant transformation in field operations. Such groundbreaking advancements enhance efficiency, simplify procedures and elevate service delivery, which indirectly contributes to the development of the field force automation market by facilitating quicker response times, heightening productivity, and creating better customer experiences.
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Which Geographic Regions Are Expected to Dominate the Field Force Automation Market in the Coming Years?
North America was the largest region in the field force automation market in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the field force automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Frequently Asked Questions:
1. What Is the Market Size and Growth Rate of the Field Force Automation Market?
2. What is the CAGR expected in the Field Force Automation Market?
3. What Are the Key Innovations Transforming the Field Force Automation Industry?
4. Which Region Is Leading the Field Force Automation Market?
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